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Amtrust Financial Jobs (NOW HIRING)

Business Analyst II, VIP

Manhattan, NY · On-site

$53K - $80K/yr

Overview The AmTrust Vested Insured Partnership (VIP) program is a captive program that enables agents and insureds to share in the financial success of their policies placed with AmTrust. The ...

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Amtrust Financial information

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$31.5K

$71.6K

$115K

How much do amtrust financial jobs pay per year?

As of Jul 5, 2026, the average yearly pay for amtrust financial in the United States is $71,627.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $92,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an employee at AmTrust Financial, and why are they important?

To thrive at AmTrust Financial, strong analytical abilities, knowledge of insurance principles, and relevant educational credentials in finance, business, or a related field are essential. Familiarity with industry-specific software such as policy administration systems, claims management tools, and proficiency in Microsoft Office Suite is typically required. Attention to detail, effective communication, and problem-solving skills help employees excel in fast-paced, client-focused environments. These skills ensure efficient operations, regulatory compliance, and positive customer experiences within the insurance sector.

What is AmTrust Financial and what does the company do?

AmTrust Financial is a multinational insurance company that specializes in property and casualty insurance products, with a particular focus on small business insurance solutions. The company offers a range of products including workers’ compensation, commercial auto, general liability, and warranty coverage. AmTrust serves clients globally through a network of agents, brokers, and third-party administrators, aiming to provide flexible and innovative insurance solutions. Founded in 1998, AmTrust has grown to become a key player in the commercial insurance sector.

Is AmTrust Financial a good company to work for?

AmTrust Financial is a large insurance company that offers roles in underwriting, claims, and customer service. Employee reviews indicate mixed experiences, with some noting a demanding workload and others citing opportunities for career growth. As with any employer, individual experiences vary based on role and department.

What career advancement opportunities are available for employees at AmTrust Financial?

AmTrust Financial is known for supporting professional growth through internal promotions, mentorship programs, and ongoing training initiatives. Employees often have access to cross-departmental projects that broaden their skill sets and expose them to various business areas. The company encourages employees to pursue relevant certifications and higher education, which can lead to advancement into management or specialized roles. Career paths are typically well-defined, and high-performing individuals are regularly considered for leadership development programs.

What is the difference between Amtrust Financial vs Claims Adjuster?

AspectAmtrust FinancialClaims Adjuster
CertificationsVaries, often requires licensing and insurance adjuster certificationsLicensing required in many states, certifications like AIC or CPCU beneficial
Work EnvironmentOffice-based, claims processing centers, remote optionsField and office-based, inspecting damages and interviewing claimants
Industry UsageInsurance provider, specializing in property and casualty insuranceInsurance industry, handling claims for property, auto, or liability

Amtrust Financial is an insurance company that employs claims adjusters to evaluate and settle claims. Claims Adjusters work directly with policyholders and assess damages, often requiring licensing and specific certifications. While both roles are integral to the insurance industry, Amtrust Financial provides the insurance products, whereas Claims Adjusters handle the claims process, making their roles interconnected but distinct.

Does AmTrust pay well?

Salaries at AmTrust Financial vary depending on the role, location, and experience level. Generally, the company offers competitive pay within the insurance industry, with additional benefits such as health insurance and retirement plans. Entry-level positions tend to have lower salaries, while experienced roles and specialized positions pay more.

What is the hiring process for AmTrust?

The hiring process for roles at AmTrust Financial typically involves submitting an online application, followed by a phone or video interview, and sometimes an in-person interview. Candidates may also undergo skills assessments or background checks depending on the position. The process aims to evaluate qualifications, experience, and cultural fit for the company.

What are the qualifications for AmTrust jobs?

Qualifications for AmTrust jobs vary by position but generally include relevant education, such as a high school diploma or college degree, and relevant experience in insurance, customer service, or administrative roles. Strong communication skills, proficiency with computer software, and the ability to work in a team environment are often required. Some roles may also require industry-specific certifications or licenses.
More about Amtrust Financial jobs
What cities are hiring for Amtrust Financial jobs? Cities with the most Amtrust Financial job openings:
What states have the most Amtrust Financial jobs? States with the most job openings for Amtrust Financial jobs include:
Infographic showing various Amtrust Financial job openings in the United States as of June 2026, with employment types broken down into 5% Internship, 15% As Needed, 15% Temporary, 60% Contract, and 5% Nights. Highlights an 65% Physical, 22% Hybrid, and 13% Remote job distribution, with an average salary of $71,627 per year, or $34.4 per hour.
Customer Service Representative I

Customer Service Representative I

AmTrust Financial

Independence, OH • On-site

$13 - $18.80/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 11 days ago


AmTrust Financial Services rating

9.0

Company rating: 9.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

30th of 277 rated insurance


Job description

Overview
Are you intrigued by exploring the ways that insurance can help business' flourish? As a Customer Service Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional. You will answer questions about our products and services, enhancing business owners' abilities to manage their insurance needs as they've come to expect from AmTrust Financial. Is this where you want to begin your career with AmTrust Financial, or where you want to end up? Either way, we're committed to helping employees explore their potential.
The successful candidate will be responsible for answering incoming questions via phone, email, and chat. Provide resolutions by utilizing company policies and product knowledge while making quick and accurate decisions. Achieve performance targets such as quality, service level, attendance, and customer satisfaction.
*This role will be relocating to to Mayfield tentatively December 2026*
Responsibilities
  • Master product expertise to deliver on customer asks.
  • Drive inclusive team culture and success.
  • Manage large amounts of inbound and outbound calls promptly.
  • Identify customers' needs, clarify information, research issues, and provide solutions or alternatives.
  • Meet personal/team qualitative and quantitative targets.
  • Maintain customer satisfaction ratings based on explicit criteria set forth by the company.
Qualifications
  • 2 years of experience in a customer support role.
  • Excellent verbal and written communication, computer skills, and time management skills.
  • Able to effectively tailor communication and style to differing audiences.
  • Resourcefulness and flexibility.
  • Able to self-manage and work independently in a dynamic, constantly changing environment.
Additional Requirements:
  • Require an internet speed test before offer. Must meet 30mb download and 2mb upload.

The expected salary range for this role is $13.00-$18.80/hr
Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.
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What We Offer
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

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