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Ams360 Remote Jobs in Tennessee (NOW HIRING)

Fully Remote | Office is located in Memphis Salary Range: $75,000 - $85,000 (Varies with experience, training, and qualifications) Must know EPIC or AMS360 About the Position: Join our dynamic team ...

... remote with occasional visits to the office for the right candidate. This position will work with ... Applied/EPIC or AMS360 experience is preferred * Ability to work well independently and on a team

Brentwood, Tennessee | Hybrid (willing to consider fully remote for the right candidate) Job ... Proficiency in agency management software, preferably Applied (TAM or EPIC) or AMS360. * Strong ...

Ams360 Remote information

What is an AMS360 remote job?

AMS360 remote jobs are positions that involve working with Vertafore’s AMS360 agency management system from a remote location, rather than in a traditional office setting. These roles often include tasks like managing insurance policies, handling customer data, assisting with client service, and supporting agency operations using the AMS360 software. Remote AMS360 professionals may work as account managers, customer service representatives, or technical support staff for insurance agencies. The flexibility of remote work allows employees to perform their duties from home or other locations, as long as they have internet access and the necessary software tools.

What skills and qualifications are needed to thrive as an AMS360 remote specialist?

To thrive as an AMS360 Remote Specialist, you need a solid understanding of insurance agency operations, familiarity with the AMS360 management system, and experience in data entry or customer service roles, often supported by prior work in insurance or related certifications. Proficiency with AMS360 software, Microsoft Office Suite, and remote communication tools is typically required. Strong attention to detail, effective communication, and self-motivation are crucial soft skills for excelling in a remote environment. These competencies ensure accurate policy management, efficient client service, and seamless remote collaboration, which are vital for supporting agency operations from a distance.

What are common challenges faced by remote AMS360 users and how can they be addressed?

Remote AMS360 users often encounter challenges such as coordinating with team members across different locations, ensuring secure access to sensitive client data, and maintaining effective communication with both clients and colleagues. To address these, agencies typically implement secure VPNs, set clear guidelines for remote workflows, and use collaboration tools like video conferencing or instant messaging. Regular team check-ins and thorough training on AMS360 features also help remote staff stay aligned and productive.

What is the difference between Ams360 Remote vs Ams360 Customer Support Specialist?

AspectAms360 RemoteAms360 Customer Support Specialist
Required CredentialsInsurance licensing, technical knowledge of Ams360Customer service experience, insurance industry knowledge
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Industry UsageInsurance agencies, brokers using Ams360Insurance companies, agencies providing support
Common Search/ComparisonYesYes

The main difference between Ams360 Remote and Ams360 Customer Support Specialist lies in their focus. Ams360 Remote refers to a remote position involving the use of Ams360 software, often requiring technical and insurance licensing knowledge. A Customer Support Specialist, on the other hand, primarily handles client inquiries and support, which may or may not involve technical skills. Both roles are common in the insurance industry and often overlap in work environment and industry usage, but their core responsibilities differ.

What are popular job titles related to Ams360 Remote jobs in Tennessee?

For Ams360 Remote jobs in Tennessee, the most frequently searched job titles are:

What cities in Tennessee are hiring for Ams360 Remote jobs?

Cities in Tennessee with the most Ams360 Remote job openings:

Commercial Lines Account Manager

APR

Memphis, TN • On-site, Remote

$75K - $85K/yr

Full-time

Re-posted 21 days ago


Job description

Commercial Lines Account Manager | Client Service Manager

Job Title: Commercial Lines Account Manager | Middle Market Clients
Location: Fully Remote | Office is located in Memphis
Salary Range: $75,000 - $85,000 (Varies with experience, training, and qualifications)

Must know EPIC or AMS360

About the Position: Join our dynamic team as a Commercial Lines Account Manager, where you'll be the cornerstone of our client relations, especially in the small business to middle market sector. This role is ideal for those who prefer the flexibility of remote work, with occasional visits to our office to stay connected and engaged.
Key Responsibilities:

  • Client Management: Oversee a dedicated portfolio of commercial clients, ensuring exceptional service from policy initiation to renewal. This includes managing documentation such as binders, certificates, and policy proposals within set timelines.
  • Consultation & Relationship Building: Engage in consultative discussions with commercial clients, fostering strong relationships with both clients and carriers.
  • Renewals & Marketing: Handle renewals, including obtaining quotes and completing renewal processes. Prepare marketing submissions for existing clients as required.
  • Sales Opportunities: Identify and act on cross-sell and up-sell opportunities in line with client needs.
  • Diverse Role Expansion: Embrace additional responsibilities and opportunities for growth within the team.
Preferred Qualifications:
  • Experience: Minimum 3 years in customer service or account management within the insurance industry.
  • Licensing: Property/Casualty License is essential.
  • Knowledge: Profound understanding of insurance products, documents, and their applications.
  • Technical Proficiency: Strong skills in Microsoft Office Suite (Word, Excel, Outlook). Familiarity with Applied/EPIC or AMS360 is an advantage.
  • Independence & Teamwork: Ability to excel both independently and as part of a team.
  • Education: Openness to ongoing learning, with a college degree or equivalent industry designations being advantageous.
  • Adaptability: Capability to thrive in a fast-paced environment.
Scott M. White
Senior Insurance Recruiter
swhite@aprcareers.com