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Amex Virtual Assistant Jobs in Silver Spring, MD

IBX

Executive Assistant

Rockville, MD · On-site

Provide support for visitors, lunch or dinner meetings and manage virtual meetings ensuring systems ... Manage the business AmEx account; administer cards to executives, maintain invoice database and ...

IBX LLC

Executive Assistant

Rockville, MD

$65K - $85K/yr

Provide support for visitors, lunch or dinner meetings and manage virtual meetings ensuring systems ... Manage the business AmEx account; administer cards to executives, maintain invoice database and ...

IBX LLC

Executive Assistant

Rockville, MD · On-site

$65K - $85K/yr

Provide support for visitors, lunch or dinner meetings and manage virtual meetings ensuring systems ... Manage the business AmEx account; administer cards to executives, maintain invoice database and ...

MNCP Staffing

Controller

Alexandria, VA · On-site

... virtual files for all Accounts Payable activities. * Reconciles and codes AMEX and VISA card ... * Assist the CFO with: * Monthly ledger reconciliation and closing for division. * Annual financial ...

All JobsAmex JobsAmex Virtual Assistant JobsAmex Virtual Assistant Jobs in Silver Spring, MD

Amex Virtual Assistant information

See Silver Spring, MD salary details

$11

$25

$35

How much do amex virtual assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for amex virtual assistant in Silver Spring, MD is $25.22, according to ZipRecruiter salary data. Most workers in this role earn between $21.11 and $28.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Amex Virtual Assistant?

To succeed as an Amex Virtual Assistant, you need strong customer service skills, problem-solving abilities, and familiarity with financial products or credit card services, often supported by a high school diploma or equivalent. Experience with CRM platforms, secure messaging systems, and chat or phone support tools is commonly required. Exceptional communication, active listening, and patience help you build rapport and efficiently resolve customer inquiries. These skills ensure customer satisfaction, brand loyalty, and the effective handling of sensitive financial information in a remote environment.

What is an Amex Virtual Assistant?

An Amex Virtual Assistant is an AI-powered digital assistant provided by American Express to help customers with their account-related queries and tasks online. The virtual assistant can assist with checking balances, making payments, monitoring transactions, and answering questions about card benefits and services. It is available 24/7 through the American Express website and mobile app, offering quick and secure support without the need to speak to a live representative. This service is designed to provide convenient, efficient customer service for basic account needs.

What is the difference between Amex Virtual Assistant vs Customer Service Representative?

AspectAmex Virtual AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRemote, home-basedCall centers, in-office or remote
Industry UsageFinancial services, specifically American ExpressVarious industries including finance, retail, telecom
Job FocusHandling inquiries, scheduling, administrative supportResolving customer issues, providing product info

The Amex Virtual Assistant primarily provides remote administrative and customer support for American Express, focusing on tasks like scheduling and inquiries. In contrast, a Customer Service Representative handles customer issues across various industries, often in call centers. While both roles require strong communication skills, the Amex Virtual Assistant is more specialized within the financial services sector and typically works remotely, whereas Customer Service Representatives may work in diverse environments and industries.

What are the main challenges faced by an Amex Virtual Assistant, and how can new hires overcome them?

One of the main challenges for an Amex Virtual Assistant is managing high volumes of customer inquiries while maintaining accurate, empathetic, and efficient service. Balancing multiple tasks—such as resolving account questions, processing transactions, and adhering to compliance guidelines—can be demanding, especially in a remote environment. To overcome these challenges, new hires should prioritize strong organizational skills, actively seek feedback, and make use of Amex's robust training and knowledge resources. Collaborating with team leads and leveraging digital communication tools also helps ensure seamless support and personal growth within the virtual team structure.

What are popular job titles related to Amex Virtual Assistant jobs in Silver Spring, MD?

For Amex Virtual Assistant jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Amex Virtual Assistant jobs in Silver Spring, MD look for?

The top searched job categories for Amex Virtual Assistant jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Amex Virtual Assistant jobs?

Cities near Silver Spring, MD with the most Amex Virtual Assistant job openings:

Amex Virtual Assistant jobs near you
Infographic showing various Amex Virtual Assistant job openings in Silver Spring, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, and 8% Hybrid job distribution, with an average salary of $52,463 per year, or $25.2 per hour.

Executive Assistant

IBX

Rockville, MD • On-site

Other

Medical, Dental, Life, Retirement, PTO

Posted 14 days ago

Job description

The Executive Assistant will support a small family office. The individual is responsible for providing administrative and personal assistance to the Executive Team. This position requires the ability to anticipate needs and offer solutions with a high level of professionalism, detail, and confidentiality.
Primary Responsibilities:

  • Travel planning and coordination of domestic and international travel including flight planning, lodging, and car service and completion of expense reports upon return.
  • Prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements
  • Replenish office materials such as snacks, printer supplies, paper, office supplies, etc.
  • Provide support for visitors, lunch or dinner meetings and manage virtual meetings ensuring systems are set-up and working for all meetings
  • Assist with special projects; collecting and preparing information for meetings; and maintaining contact lists.
  • Assist in management of appointments, medical appointments and matters as requested including scheduling of private appointments and residential maintenance for multiple homes and vehicles in multiple states
  • Manage the business AmEx account; administer cards to executives, maintain invoice database and reconcile charges monthly
  • Provide event management support as requested, provide hospitality to all guests, and help to create a welcoming environment, answer main phone line and respond to inquiries
  • Other projects/duties as assigned
Qualifications:
  • Executive support experience, including supporting C-level executives
  • Must be discrete, and have a positive attitude
  • Exceptional organizational skills and impeccable attention to detail
  • Expert proficiency with Microsoft Office
  • Technical proficiency and problem-solving skills related to: IT, IT support and troubleshooting
  • Strong verbal and written communication skills
  • Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround
  • Ability to multitask and adjust focus as requirements change
Education and Experience Requirements:
  • Strong work tenure: 3+ years of experience supporting C-Level Executives
  • Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat

Excellent benefit package that includes medical, dental, life, 401(k), PTO, and more.

Apply