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Amex Customer Service Jobs in Virginia (NOW HIRING)

Hogg Robinson Group

Travel Consultant I

Quantico, VA · On-site

$71K/yr

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through ... As a Travel Consultant, you will provide outstanding customer service to defense & government ...

ROCS

Accounting Coordinator

Reston, VA · On-site

$22 - $26/hr

Process AMEX statements and assist with bank reconciliations * Maintain prepaid expenses and ... Provide excellent customer service to members and stakeholders * Maintain accurate records and ...

Compass Group

LINE SERVER (FULL TIME)

Arlington, VA

$23/hr

AMEX Centurion Lounge DCA - 2401 Ronald Reagan Washington, Arlington, VA 22202. Note: online ... Provides quality customer service by providing one-on-one attention to detail. * Participates in ...

Compass Group

LINE SERVER (FULL TIME)

Arlington, VA · On-site

$23/hr

AMEX Centurion Lounge DCA - 2401 Ronald Reagan Washington, Arlington, VA 22202. Note: online ... Provides quality customer service by providing one-on-one attention to detail. * Participates in ...

Compass Group

LINE SERVER

Arlington, VA · On-site

$23/hr

AMEX Centurion Lounge DCA - 2401 Ronald Reagan Washington, Arlington, VA 22202. Note: online ... Provides quality customer service by providing one-on-one attention to detail. * Participates in ...

CRI

Senior Staff Accountant

Mclean, VA · On-site

$70K - $86K/yr

... customer billing, expense reporting, and general ledger activities. This position plays an ... Generate invoices for the Service Department and box sales and process related credit card payments.

COMMUNICATIONS RESOURCE

Senior Staff Accountant

Mclean, VA · On-site

$90 - $120/hr

... customer billing, expense reporting, and general ledger activities. This position plays an ... Generate invoices for the Service Department and box sales and process related credit card payments.

New

CRI

Senior Staff Accountant

Mclean, VA · Hybrid

$70K - $86K/yr

... customer billing, expense reporting, and general ledger activities. This position plays an ... Generate invoices for the Service Department and box sales and process related credit card payments.

MNCP Staffing

Controller

Alexandria, VA · On-site

Oversee Limato - Prepare monthly invoices for Core and TAS services to customer based on contract ... Reconciles and codes AMEX and VISA card invoices against invoices. Ensures all documentation to ...

Compass Group

COOK (FULL TIME)

Arlington, VA

$24/hr

DCA Amex Centurion Lounge - 2401 Ronald Reagan Washington, Arlington, VA 22202. Note: online ... service and safety meetings. * Maintains good working relationships with coworkers, customers ...

Compass Group

COOK

Arlington, VA · On-site

$24/hr

DCA Amex Centurion Lounge - 2401 Ronald Reagan Washington, Arlington, VA 22202. Note: online ... service and safety meetings. * Maintains good working relationships with coworkers, customers ...

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All JobsAmex Customer Service JobsAmex Customer Service Jobs in Virginia

Amex Customer Service information

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$9

$18

$26

How much do amex customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for amex customer service in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is an Amex Customer Service?

An Amex Customer Service job involves assisting American Express customers with account inquiries, billing questions, and card benefits. Representatives help resolve issues, process transactions, and provide information on Amex products and services. Strong communication, problem-solving skills, and a customer-focused attitude are essential. The role may also involve fraud prevention, dispute resolution, and offering tailored recommendations.

What does an Amex Customer Service do?

A typical day as an Amex Customer Service representative involves responding to customer inquiries via phone, email, or chat, resolving account issues, assisting with credit card transactions, and providing product or service information. You’ll work as part of a collaborative team, often in a fast-paced call center or virtual environment, with performance metrics like response time and customer satisfaction scores. Representatives regularly engage in ongoing training and coaching to stay updated on new policies and financial products. This role provides opportunities to develop valuable customer relations skills and can serve as a stepping stone toward advancement within the company.

What are the key skills and qualifications needed to thrive in Amex Customer Service?

Success as an Amex Customer Service representative requires strong communication skills, problem-solving abilities, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proprietary Amex tools is frequently expected. Standout professionals exhibit patience, resilience under pressure, and a customer-first mindset. These capabilities are essential for effectively resolving inquiries, fostering customer loyalty, and upholding the company’s service standards.

What are the most commonly searched types of Amex Customer Service jobs in Virginia?

The most popular types of Amex Customer Service jobs in Virginia are:

What are popular job titles related to Amex Customer Service jobs in Virginia?

For Amex Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Amex Customer Service jobs in Virginia look for?

The top searched job categories for Amex Customer Service jobs in Virginia are:

What cities in Virginia are hiring for Amex Customer Service jobs?

Cities in Virginia with the most Amex Customer Service job openings:

Amex Customer Service jobs near you
Infographic showing various Amex Customer Service job openings in Virginia as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Travel Consultant I

American Express Global Business Travel (GBT)

Quantico, VA • On-site

$38K - $71K/yr

Full-time

Medical, Life, Retirement

Posted 28 days ago

American Express Global Business Travel rating

8.3

Company rating: 8.3 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

4th of 18 rated travel

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Please note: this is an on-site position located at Quantico Marine Base . Please validate that you live within 30-40 minutes driving distance to this military base.
In this role, you'll join our U.S. Military and Government team, specializing in seamless travel management services to our federal clients.
As a Travel Consultant, you will provide outstanding customer service to defense & government travelers before, during, and after their business trips. Through our winning combination of outstanding people and innovative technology, we're focused on ensuring that the travel experience of our customers is unforgettable from start to finish, for all the right reasons.
What You'll Do
  • Create and complete travel arrangements (air, hotel, car, rail)
  • Ensure reservations are built according to client standards and preferences.
  • Act as a trusted advisor by offering informed and insightful recommendations that provide the best travel experience.
  • Handle basic and moderately complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares.
  • Raise most complex bookings to more experienced staff.
  • Assignments include both routine and non-routine work.
  • Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date.

Location: Quantico Marine Corps base, Virginia
What We're Looking For
  • Must be US citizen
  • English fluent - written and spoken.
  • 2nd language a plus
  • Good verbal and written communication skills
  • Basic MS Office
  • A genuine passion for high-quality customer service - we care about our customers and it's important to us that you do too.
  • Strong teamworking skills
  • A positive, "can do" attitude.
  • Willingness to learn and grow!

We accept Military experience/certifications as a substitute for some requirements.
Because this role supports a United States Federal Government client, the successful candidate must be a U.S. Citizen; authorization to work in the United States alone is not sufficient. Employment is contingent upon the ability to meet government eligibility requirements, including the successful completion of both company and government background investigations, which may include a review of criminal history and credit records.
The US national base salary range for this position is from $38000 -$71000 Annually
The national range provided includes the base salary that the company expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
#DGBoostJobs
Location
Quantico, Virginia, United States
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
This role is for CWT Defense & Government within CWT, a member of the American Express Global Business Travel family of companies.
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
  • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
  • We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
  • And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!

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