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Amex Customer Service Jobs in Virginia (NOW HIRING)

Accounting Coordinator

Reston, VA · On-site

$22.75 - $29.50/hr

Process AMEX statements and assist with bank reconciliations * Maintain prepaid expenses and ... Provide excellent customer service to members and stakeholders * Maintain accurate records and ...

New

AMEX Centurion Lounge DCA - 2401 Ronald Reagan Washington, Arlington, VA 22202. Note: online ... Provides quality customer service by providing one-on-one attention to detail. * Participates in ...

AMEX Centurion Lounge DCA - 2401 Ronald Reagan Washington, Arlington, VA 22202. Note: online ... Provides quality customer service by providing one-on-one attention to detail. * Participates in ...

LINE SERVER

Arlington, VA · On-site

$23/hr

AMEX Centurion Lounge DCA - 2401 Ronald Reagan Washington, Arlington, VA 22202. Note: online ... Provides quality customer service by providing one-on-one attention to detail. * Participates in ...

Senior Staff Accountant

Mclean, VA · Hybrid

$70K - $86K/yr

... customer billing, expense reporting, and general ledger activities. This position plays an ... Generate invoices for the Service Department and box sales and process related credit card payments.

Senior Staff Accountant

Mclean, VA · On-site

$70K - $86K/yr

... customer billing, expense reporting, and general ledger activities. This position plays an ... Generate invoices for the Service Department and box sales and process related credit card payments.

Oversee Limato - Prepare monthly invoices for Core and TAS services to customer based on contract ... Reconciles and codes AMEX and VISA card invoices against invoices. Ensures all documentation to ...

DCA Amex Centurion Lounge - 2401 Ronald Reagan Washington, Arlington, VA 22202. Note: online ... service and safety meetings. * Maintains good working relationships with coworkers, customers ...

COOK

Arlington, VA · On-site

$24/hr

DCA Amex Centurion Lounge - 2401 Ronald Reagan Washington, Arlington, VA 22202. Note: online ... service and safety meetings. * Maintains good working relationships with coworkers, customers ...

DCA Amex Centurion Lounge - 2401 Ronald Reagan Washington, Arlington, VA 22202. Note: online ... service and safety meetings. * Maintains good working relationships with coworkers, customers ...

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Amex Customer Service information

See Virginia salary details

$9

$18

$26

How much do amex customer service jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for amex customer service in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is an Amex Customer Service?

An Amex Customer Service job involves assisting American Express customers with account inquiries, billing questions, and card benefits. Representatives help resolve issues, process transactions, and provide information on Amex products and services. Strong communication, problem-solving skills, and a customer-focused attitude are essential. The role may also involve fraud prevention, dispute resolution, and offering tailored recommendations.

What does an Amex Customer Service do?

A typical day as an Amex Customer Service representative involves responding to customer inquiries via phone, email, or chat, resolving account issues, assisting with credit card transactions, and providing product or service information. You’ll work as part of a collaborative team, often in a fast-paced call center or virtual environment, with performance metrics like response time and customer satisfaction scores. Representatives regularly engage in ongoing training and coaching to stay updated on new policies and financial products. This role provides opportunities to develop valuable customer relations skills and can serve as a stepping stone toward advancement within the company.

What are the key skills and qualifications needed to thrive in Amex Customer Service?

Success as an Amex Customer Service representative requires strong communication skills, problem-solving abilities, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proprietary Amex tools is frequently expected. Standout professionals exhibit patience, resilience under pressure, and a customer-first mindset. These capabilities are essential for effectively resolving inquiries, fostering customer loyalty, and upholding the company’s service standards.

What are the most commonly searched types of Amex Customer Service jobs in Virginia?

The most popular types of Amex Customer Service jobs in Virginia are:

What are popular job titles related to Amex Customer Service jobs in Virginia?

For Amex Customer Service jobs in Virginia, the most frequently searched job titles are:

What cities in Virginia are hiring for Amex Customer Service jobs?

Cities in Virginia with the most Amex Customer Service job openings:

Infographic showing various Amex Customer Service job openings in Virginia as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Accounting Coordinator

ROCS Grad Staffing

Reston, VA • On-site

$22.75 - $29.50/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

About the Role

This position will handle accounts payable and receivable, check deposits, invoice processing, reconciliations, vendor management, and customer inquiries. The ideal candidate is a self starter who is highly organized, detail oriented, and comfortable managing multiple priorities while meeting deadlines with minimal supervision.


Responsibilities

  • Process daily check deposits and accurately record transactions
  • Process, code, and assign invoices through the accounts payable system
  • Maintain accurate general ledger coding
  • Set up new vendors, update vendor information, and maintain W-9 documentation
  • Assist with accounts receivable invoices and customer account maintenance
  • Support monthly and year end close processes
  • Process AMEX statements and assist with bank reconciliations
  • Maintain prepaid expenses and deferred revenue records
  • Prepare and process sales tax payments and filings across multiple states
  • Reconcile conference payments for registrations, housing, and special events
  • Process refunds as needed
  • Follow up on outstanding membership, conference, and accounts receivable invoices
  • Respond to accounting and membership questions by phone and email
  • Provide excellent customer service to members and stakeholders
  • Maintain accurate records and organized documentation
  • Assist with distributing materials and resources
  • Work collaboratively with team members across the organization
  • Perform other related duties as assigned


Qualifications

  • Bachelor's degree in Accounting, Business, Finance, or a related field required
  • 1 to 3 years of accounting or finance experience preferred
  • Experience with accounts payable and/or accounts receivable
  • Strong attention to detail and organizational skills
  • Excellent written and verbal communication skills
  • Proficiency with Microsoft Office, particularly Excel, Word, Outlook, and PowerPoint
  • Strong data entry and record keeping skills
  • Ability to manage multiple projects and meet deadlines
  • Strong follow through and ability to work independently
  • Professional and collaborative communication style
  • Ability to handle confidential information with discretion