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American Express Work Home Jobs (NOW HIRING)

American Express

Director - Technologies

Phoenix, AZ

American Express offers a range of opportunities to work with the latest technologies and encourages you to support the broader engineering community through open source. And because we understand ...

American Express

Director-Audit

New York, NY · Hybrid

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so ...

American Express

Manager - Controller

Manhattan, NY · On-site

$89K - $150K/yr

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About the Team We back you with benefits that support your holistic ...

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How much do american express work home jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for american express work home in the United States is $37.80, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $41.35 per hour, depending on experience, location, and employer.

What does a typical day look like for an American Express Work Home employee?

A typical day for an American Express Work Home employee involves handling inbound customer calls or messages, resolving inquiries related to card accounts, billing, or travel bookings, and providing high-quality service according to company guidelines. You’ll work remotely with regular virtual check-ins and may collaborate with supervisors or team members through chat and video meetings to address complex cases. The position requires adherence to a set schedule, maintaining strong internet connectivity, and managing your own workspace to ensure productivity. Employees often receive ongoing training and performance feedback to help grow within the company. Many find the role both engaging and rewarding due to the combination of meaningful customer interactions and the flexibility of working from home.

What are the key skills and qualifications needed to thrive in the American Express Work Home position, and why are they important?

To thrive as an American Express Work Home employee, strong customer service skills, computer proficiency, and prior experience in a call center or similar environment are typically required. Familiarity with CRM systems, secure remote work platforms, and sometimes fluency in multiple languages are important technical assets. Superior communication, problem-solving abilities, and self-motivation set top performers apart in this remote role. These skills ensure high-quality support, customer satisfaction, and the ability to work independently while upholding the company’s standards from a home-based setting.

What is an American Express Work Home job?

An American Express Work Home job allows employees to work remotely while providing customer service, sales, or other support for American Express. These roles typically involve assisting card members with inquiries, resolving issues, and offering products or services. Employees receive training, competitive benefits, and the flexibility to work from home. Positions may require prior experience in customer service or finance.

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What cities are hiring for American Express Work Home jobs? Cities with the most American Express Work Home job openings:
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American Express Work Home jobs near you
Infographic showing various American Express Work Home job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $78,621 per year, or $37.8 per hour.
Tele Sales Consultant - Phoenix

Tele Sales Consultant - Phoenix

American Express

Phoenix, AZ • On-site

$20 - $33.05/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

American Express rating

8.5

Company rating: 8.5 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

26th of 138 rated financial services

Job description

Job Description
We are seeking an upbeat, self-motivated colleague to join our dynamic outbound sales team. As a Tele Sales Consultant, you will build relationships with Business Card Members and recommend American Express solutions based on their needs.
The primary focus of the Tele Sales Consultant is to use inside sales to acquire new commercial customers with annual company revenues of $500,000 to $4 million via phone-based selling. The ideal candidate will have the tenacity and endurance to call potential customers using consultative selling skills to provide business solutions to our prospects through the American Express business suite of products.
The Tele Sales Consultant must have a discerning eye for business, great executive presence, and interest in continued career growth.
Responsibilities
  • Make outbound calls to contact business owners with annual company revenues of $500k to $4M, using target lists provided by American Express.
  • Engage in phone consultations with business owners and decision makers, learn about their needs, and recommend the right American Express Business products.
  • Maintain high levels of product and service knowledge, clearly communicate appropriate product features and benefits and other elements of American Express Small Business products.
  • Effectively lead pipeline of prospective customers.
  • Continuously seek to improve key selling skills, including building rapport, understanding customer needs, handling objections, and closing sales.
  • Adhere to Blue Box Values, GCS Sales Practices and Standard Operating Procedure, American Express Leadership Behaviors.
  • Champion of and for compliance within US SME and GCS.

Qualifications
Preferred Qualifications
  • Inside Sales experience conducting outbound sales calls.
  • Experience in a cold-calling environment a plus.
  • Consistent record of growing and maintaining business relationships.
  • Experience in a highly regulated industry.
  • Financial and business acumen.
  • Knowledge of the various sales cycles and stages.
  • Navigating through multiple digital platforms and web-based tools.
  • Active listening skills and a consultative approach to client conversations.
  • Strong phone skills with the ability to adapt a message to multiple audiences at various levels.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the Team
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.
The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

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