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American Express Phoenix Jobs (NOW HIRING)

American Express

Senior Software Engineers

Phoenix, AZ · On-site

$157K - $215K/yr

American Express Travel Related Services Company, Inc. seeks Senior Software Engineers to serve as ... Phoenix, AZ We back you with benefits that support your holistic well-being so you can be and ...

American Express

Software Engineers

Phoenix, AZ · On-site

$157K - $174K/yr

American Express Travel Related Services Company, Inc. seeks Software Engineers to serve as a core ... Phoenix, AZ Qualifications We back you with benefits that support your holistic well-being so you ...

American Express

Senior Software Engineers

Phoenix, AZ · On-site

$157K - $215K/yr

American Express Travel Related Services Company, Inc. seeks Senior Software Engineers to serve as ... Phoenix, AZ We back you with benefits that support your holistic well-being so you can be and ...

American Express

Senior Infrastructure Engineers

Phoenix, AZ · On-site

$107K - $146K/yr

American Express Travel Related Services Company, Inc. seeks Senior Infrastructure Engineers to ... Phoenix, AZ We back you with benefits that support your holistic well-being so you can be and ...

American Express

Software Engineers

Phoenix, AZ · On-site

American Express Travel Related Services Company, Inc. seeks Software Engineers to serve as a core ... Phoenix, AZ We back you with benefits that support your holistic well-being so you can be and ...

American Express

Senior Software Engineers

Phoenix, AZ

$121K - $160K/yr

American Express Travel Related Services Company, Inc. seeks Senior Software Engineers to serve as ... Phoenix, AZ We back you with benefits that support your holistic well-being so you can be and ...

American Express

Software Engineers

Phoenix, AZ · On-site

$119K - $174K/yr

American Express Travel Related Services Company, Inc. seeks Software Engineers to serve as a core ... Phoenix, AZ We back you with benefits that support your holistic well-being so you can be and ...

American Express

Senior Software Engineers

Phoenix, AZ

$121K - $160K/yr

American Express Travel Related Services Company, Inc. seeks Senior Software Engineers to serve as ... Phoenix, AZ We back you with benefits that support your holistic well-being so you can be and ...

American Express

Cybersecurity Engineers

Phoenix, AZ · On-site

American Express Travel Related Services Company, Inc. seeks Cybersecurity Engineers to design ... Phoenix, AZ We back you with benefits that support your holistic well-being so you can be and ...

American Express

Data Engineers

Phoenix, AZ · On-site

$113K - $136K/yr

American Express Travel Related Services Company, Inc. seeks Data Engineers to work with product ... Phoenix, AZ We back you with benefits that support your holistic well-being so you can be and ...

American Express

Software Engineers

Phoenix, AZ

American Express Travel Related Services Company, Inc. seeks Software Engineers to serve as a core ... Phoenix, AZ We back you with benefits that support your holistic well-being so you can be and ...

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All JobsAmerican Express Phoenix Jobs

American Express Phoenix information

How much does American Express pay employees?

Salaries for roles at American Express vary depending on the position, experience, and location. Entry-level positions typically start around $40,000 to $60,000 annually, while more experienced roles can pay over $100,000. Compensation often includes benefits such as health insurance, retirement plans, and performance bonuses.

What jobs are in high demand?

In high demand, roles such as customer service representatives, financial analysts, and IT support specialists are prevalent, especially in finance and technology sectors. Skills in communication, data analysis, and proficiency with tools like Microsoft Office or CRM systems are often required. These positions typically offer full-time schedules with competitive wages.

What are American Express Phoenix jobs?

American Express Phoenix jobs refer to employment opportunities at American Express's offices located in Phoenix, Arizona. These roles span a variety of departments, such as customer service, technology, finance, marketing, and operations. Employees in Phoenix may work in areas like card member support, fraud prevention, data analysis, and software development. American Express is known for offering competitive benefits, career development programs, and a diverse, inclusive workplace culture. If you're interested in working at American Express in Phoenix, you can explore job openings on their official careers website.

What is the difference between American Express Phoenix vs American Express Customer Service Representative?

AspectAmerican Express PhoenixAmerican Express Customer Service Representative
Required CredentialsHigh school diploma or equivalent; relevant customer service experienceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentCorporate office or remote call center settingCall center environment, handling customer inquiries
Employer & Industry UsageUsed internally within American Express for project or team rolesCommonly used for frontline customer support roles at American Express

American Express Phoenix typically refers to internal project or team roles within American Express, often requiring specific certifications or experience. In contrast, the American Express Customer Service Representative role is a frontline position focused on customer support. While both roles operate within the same industry and may share similar credentials, Phoenix roles are more specialized and project-based, whereas Customer Service Representatives focus on direct customer interaction.

Does American Express have an office in Phoenix, Arizona?

American Express Phoenix refers to a customer service or corporate location associated with the company. While the company has multiple offices across the United States, specific details about an office in Phoenix are not publicly confirmed. Job seekers should check the company's official careers page for current office locations and opportunities.

Is it hard to get hired at American Express?

Getting hired at American Express can be competitive, as the company seeks candidates with strong customer service skills, relevant experience, and a good cultural fit. The application process typically involves multiple interviews and assessments, and having relevant certifications or skills can improve chances of success.

What career development opportunities are available to employees at American Express in Phoenix?

American Express in Phoenix offers a range of career development opportunities, including internal training programs, mentorship initiatives, and support for continuing education. Employees can participate in leadership development workshops and access resources for professional certifications relevant to their roles. There are also opportunities to apply for internal promotions or to move laterally across different departments, which helps broaden skill sets and career perspectives. The company encourages ongoing learning and provides tools for employees to map out their career paths within the organization.

What are the key skills and qualifications needed to thrive as an American Express Customer Care Professional in Phoenix, and why are they important?

To thrive as an American Express Customer Care Professional in Phoenix, you need strong communication, problem-solving, and customer service skills, typically supported by a high school diploma or equivalent. Familiarity with CRM systems, call center software, and standard office applications is often required. Empathy, patience, and adaptability are crucial soft skills for building rapport and handling a wide range of customer inquiries. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to the company’s reputation for excellent service.
Infographic showing various American Express Phoenix job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 95% Full Time, 1% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Tele Sales Consultant - Phoenix

Tele Sales Consultant - Phoenix

American Express

Phoenix, AZ • On-site

$20 - $33.05/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 23 days ago

American Express rating

8.5

Company rating: 8.5 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

26th of 138 rated financial services

Job description

Job Description
We are seeking an upbeat, self-motivated colleague to join our dynamic outbound sales team. As a Tele Sales Consultant, you will build relationships with Business Card Members and recommend American Express solutions based on their needs.
The primary focus of the Tele Sales Consultant is to use inside sales to acquire new commercial customers with annual company revenues of $500,000 to $4 million via phone-based selling. The ideal candidate will have the tenacity and endurance to call potential customers using consultative selling skills to provide business solutions to our prospects through the American Express business suite of products.
The Tele Sales Consultant must have a discerning eye for business, great executive presence, and interest in continued career growth.
Responsibilities
  • Make outbound calls to contact business owners with annual company revenues of $500k to $4M, using target lists provided by American Express.
  • Engage in phone consultations with business owners and decision makers, learn about their needs, and recommend the right American Express Business products.
  • Maintain high levels of product and service knowledge, clearly communicate appropriate product features and benefits and other elements of American Express Small Business products.
  • Effectively lead pipeline of prospective customers.
  • Continuously seek to improve key selling skills, including building rapport, understanding customer needs, handling objections, and closing sales.
  • Adhere to Blue Box Values, GCS Sales Practices and Standard Operating Procedure, American Express Leadership Behaviors.
  • Champion of and for compliance within US SME and GCS.

Qualifications
Preferred Qualifications
  • Inside Sales experience conducting outbound sales calls.
  • Experience in a cold-calling environment a plus.
  • Consistent record of growing and maintaining business relationships.
  • Experience in a highly regulated industry.
  • Financial and business acumen.
  • Knowledge of the various sales cycles and stages.
  • Navigating through multiple digital platforms and web-based tools.
  • Active listening skills and a consultative approach to client conversations.
  • Strong phone skills with the ability to adapt a message to multiple audiences at various levels.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the Team
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.
The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

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