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American Express Phoenix Jobs (NOW HIRING)

Cybersecurity Engineers

Phoenix, AZ · On-site

$111K - $174K/yr

American Express Travel Related Services Company, Inc. seeks Cybersecurity Engineers to design ... Phoenix, AZ We back you with benefits that support your holistic well-being so you can be and ...

Software Engineers

Phoenix, AZ · On-site

$119K - $174K/yr

American Express Travel Related Services Company, Inc. seeks Software Engineers to serve as a core ... Phoenix, AZ We back you with benefits that support your holistic well-being so you can be and ...

Senior Data Engineers

Phoenix, AZ · On-site

$161K - $215K/yr

American Express Travel Related Services Company, Inc. seeks Senior Data Engineers to work with ... Phoenix, AZ Qualifications We back you with benefits that support your holistic well-being so you ...

Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos ... If you are a member of a federally recognized Native American tribe, information regarding the ...

Sales Associate - Foxwoods

Mashantucket, CT · On-site

$16.94 - $22.10/hr

Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos ... If you are a member of a federally recognized Native American tribe, information regarding the ...

Technical Product Manager[onsite]

Phoenix, AZ · On-site

$165K - $191K/yr

North Phoenix / Scottsdale AZ - onsite Duration : 6 months with possible extension USC/GC Required ... Be a promoter of the Cloud platform services to the American Express community and put continuous ...

Industry Banking and Financial Job Title Executive Assistant Location: 3202 W Behrend Dr., Phoenix ... As part of this the selected individuals will engage with an American Express Project Manager to ...

$46K - $52K/yr

Phoenix Arizona What We're Looking For * 3 or more years' experience working as a Travel Consultant ... a member of the American Express Global Business Travel family of companies. The #TeamGBT ...

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American Express Phoenix information

How much does American Express pay employees?

Salaries for roles at American Express vary depending on the position, experience, and location. Entry-level positions typically start around $40,000 to $60,000 annually, while more experienced roles can pay over $100,000. Compensation often includes benefits such as health insurance, retirement plans, and performance bonuses.

What jobs are in high demand?

In high demand, roles such as customer service representatives, financial analysts, and IT support specialists are prevalent, especially in finance and technology sectors. Skills in communication, data analysis, and proficiency with tools like Microsoft Office or CRM systems are often required. These positions typically offer full-time schedules with competitive wages.

What are American Express Phoenix jobs?

American Express Phoenix jobs refer to employment opportunities at American Express's offices located in Phoenix, Arizona. These roles span a variety of departments, such as customer service, technology, finance, marketing, and operations. Employees in Phoenix may work in areas like card member support, fraud prevention, data analysis, and software development. American Express is known for offering competitive benefits, career development programs, and a diverse, inclusive workplace culture. If you're interested in working at American Express in Phoenix, you can explore job openings on their official careers website.

What is the difference between American Express Phoenix vs American Express Customer Service Representative?

AspectAmerican Express PhoenixAmerican Express Customer Service Representative
Required CredentialsHigh school diploma or equivalent; relevant customer service experienceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentCorporate office or remote call center settingCall center environment, handling customer inquiries
Employer & Industry UsageUsed internally within American Express for project or team rolesCommonly used for frontline customer support roles at American Express

American Express Phoenix typically refers to internal project or team roles within American Express, often requiring specific certifications or experience. In contrast, the American Express Customer Service Representative role is a frontline position focused on customer support. While both roles operate within the same industry and may share similar credentials, Phoenix roles are more specialized and project-based, whereas Customer Service Representatives focus on direct customer interaction.

Does American Express have an office in Phoenix, Arizona?

American Express Phoenix refers to a customer service or corporate location associated with the company. While the company has multiple offices across the United States, specific details about an office in Phoenix are not publicly confirmed. Job seekers should check the company's official careers page for current office locations and opportunities.

Is it hard to get hired at American Express?

Getting hired at American Express can be competitive, as the company seeks candidates with strong customer service skills, relevant experience, and a good cultural fit. The application process typically involves multiple interviews and assessments, and having relevant certifications or skills can improve chances of success.

What career development opportunities are available to employees at American Express in Phoenix?

American Express in Phoenix offers a range of career development opportunities, including internal training programs, mentorship initiatives, and support for continuing education. Employees can participate in leadership development workshops and access resources for professional certifications relevant to their roles. There are also opportunities to apply for internal promotions or to move laterally across different departments, which helps broaden skill sets and career perspectives. The company encourages ongoing learning and provides tools for employees to map out their career paths within the organization.

What are the key skills and qualifications needed to thrive as an American Express Customer Care Professional in Phoenix, and why are they important?

To thrive as an American Express Customer Care Professional in Phoenix, you need strong communication, problem-solving, and customer service skills, typically supported by a high school diploma or equivalent. Familiarity with CRM systems, call center software, and standard office applications is often required. Empathy, patience, and adaptability are crucial soft skills for building rapport and handling a wide range of customer inquiries. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to the company’s reputation for excellent service.
Infographic showing various American Express Phoenix job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 95% Full Time, 1% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Managers, Technical Project Management

Managers, Technical Project Management

American Express

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago


American Express rating

8.5

Company rating: 8.5 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

26th of 138 rated financial services


Job description

American Express Travel Related Services Company, Inc. seeks Managers, Technical Project Management to drive the development and delivery of technical products and solutions for our customers. 

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Position requires a Bachelor's degree in Computer Science, Engineering, Information Systems, Business Administration, or a related field, followed by 5 years of progressively responsible experience with technical delivery and IT project management. Experience must include 1 year of experience with each of the following: Agile and Scrum project management, including monitoring project budgets, reporting, and ensuring compliance with SDLC protocols; software design, development, testing, and implementation; delivering industry leading solutions to market; technical solution analysis, design, and execution; analysis and research on current business trends and advanced technologies; implementation and execution of Scrum and Agile practices to deliver technology solutions; and algorithms, CD/CI processes and tools, data structures, design patterns, HTML, Java, object-oriented design and coding across a variety of platforms, Rally, SOAP, Waterfall, web design, Web Services, and XML. Telecommuting is available up to 2 days per week.

Job Location: Phoenix, AZ  

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries 
    Bonus incentives 
    6% Company Match on retirement savings plan 
    Free financial coaching and financial well-being support 
    Comprehensive medical, dental, vision, life insurance, and disability benefits
    20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
    Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
    Free and confidential counseling support through our Healthy Minds program 
    Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster
The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider a number of job-related factors, including experience and location.
#LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI 
 

Engage with product owners, business stakeholders, and delivery teams to understand business needs and identify solutions.  Coordinate with business units to prioritize, plan, and execute development schedules in-line with product development initiatives and regulatory needs. Guide technical teams in the execution of project plans and track team velocity, financials, and other KPIs in relation to project plans and progress reports. Perform reviews of product backlogs, designs, code, test scripts, and results and address delivery impediments or product quality issues.  Use technical acumen to provide design alternatives and support team in technical issue resolution.  Maintain dependency plans between planned sprints across engineering, infrastructure, and third-parties. Conduct daily stand-ups and retrospectives at the end of each sprint. 


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