Salary : $30,161.87 - $42,617.93 Annually
Location : Senior Center - 730 7th St SW Taylorsville, NC 28681
Job Type: Full-Time
Job Number: 202600046
Department: Senior Center
Opening Date: 07/20/2026
FLSA: Non-Exempt
Recruitment Rate / Range: $30,161.87
Position Description
Performs responsible paraprofessional clerical and customer service work in assigned processing, front lobby management, and serving the senior population. An employee in this class performs a variety of clerical work, special functions, and serves as the receptionist. The employee answers phones, registers participants for various events and programs, collects fees, and greets participants with a friendly, outgoing, and service-oriented attitude. Work is performed under the general supervision of the Senior Center Director, and is reviewed through daily observation, conferences, and participant feedback on results and services.
Responsibilities
- Greets participants and visitors.
- Manages front desk operations ensuring smooth communication throughout the Center.
- Assists participants with kiosk check-in procedures.
- Enters names into the MySeniorCenter program.
- Answers incoming calls promptly and professionally, transferring calls as needed.
- Schedules appointments and registers participants for events and programs.
- Assists with issuing cards and other equipment for game related activities.
- Provides clerical support to the department including maintaining records, processing information, and general office assistance.
Knowledge, Skills, & Abilities
- Ability to communicate positively and effectively with staff, participants, and members of the public.
- Ability to multi-task and manage time by working independently.
- Basic knowledge of Microsoft Office programs as well as email and internet.
- Ability to prepare and maintain accurate records.
- Ability to operate standard office equipment including computers, fax machines, printers, copiers, and related devices.
- Proficient in setting up and operating DVD players and SmartTV systems.
Required Minimum Education / Experience
High School diploma or GED plus one year of clerical experience in a public-facing role.
Possess a valid NC Drivers License.
Alexander County is a rewarding and supportive workplace, where employees are valued and encouraged to grow. We offer a full compensation package including quality benefits that include flexible options designed to meet the diverse needs of our employees and their families.
HEALTH CARE
Medical Insurance - Employee medical insurance is 100% paid provided wellness incentive requirements are met. Spouse and family coverage is available at employee expense per pay period:
Child: $75.00 Children: $225.00 Spouse: $250.00 Family: $425.00
Dental Insurance - Employee dental insurance is 100% paid. Spouse and family coverage is available at employee expense per pay period:
Child(ren): $19.28 Spouse: $21.47 Family: $59.52
Vision Insurance - Employee vision insurance is 100% paid. Spouse and family coverage is available at employee expense per pay period:
Child(ren): $4.19 Spouse: $3.77 Family: $8.12
WELLNESS
Health Clinic - Available to all County employees and dependents covered under the medical insurance plan. Covered visits include ear infections, colds, first aid, physicals, and other acute care needs.
Complementary Alternative Medicine (CAM) - The medical plan offers alternative therapies such as acupuncture, hypnotherapy, massage therapy, yoga, and others. Specific requirements must be met for partial reimbursement - refer to the employee benefit guide for more information.
Employee Assistance Program (EAP) - Counseling services are available to all employees and dependents in the home. Services are provided in a private and confidential setting. The County provides coverage for the first five visits per year.
YMCA - No joining or monthly membership fees for eligible employees. Employees may opt to upgrade their membership to a family rate of $7.50 per pay period.
Genesis Fitness - Discounted member fees for eligible employees - refer to the employee benefit guide for more information.
WORK/LIFE BALANCE
Holidays - Twelve days of paid leave are provided throughout the year to eligible employees.
Sick Leave - Employees earn eight hours per month; EMS employees earn 11 hours per month.
Annual Leave - Employees earn prorated hours per month based upon years of service and hours worked.
Birth Month Leave - Employees will receive the equivalent hours of one regular workday added to their annual leave on the second day of their birth month.
Community Involvement Leave - Employees earn eight hours per calendar year, expiring on December 31.
Bereavement Leave - Employees are given 24 hours of paid leave to grieve the loss of an immediate family member.
Parental Leave - Eligible employees can request up to 6 weeks of paid leave per calendar year.
Discount Tickets - Discount tickets to various recreational venues including AMC Theaters, Carowinds, Tweetsie Railroad, Biltmore Estate, and others.
FINANCIAL STABILITY
NC Local Government Retirement System - The Local Governmental Employees' Retirement System (LGERS) is a defined benefit plan. Full-time and eligible part-time employees are automatically enrolled in the system. Employees contribute a mandatory, fixed 6% on a pre-tax basis. An employee is considered vested after five years of contributory service.
Life Insurance - $12,500 of Life and AD&D at no cost to the employee. Additional coverage is available at employee expense.
Longevity - After five (5) years of continuous full-time County service, employees receive an annual lump sum payment of 1.5% of their salary during their anniversary month. Moving forward, the amount increases by .10 per year based upon years of service.
401k and 457 Deferred Compensation - The County will match full-time and eligible part-time employee's voluntary 401(k) contribution, up to 2% of their salary. Sworn Law Enforcement Officers (LEO) receive an additional automatic 5% County contribution.
Tuition Reimbursement - Employees who have completed their initial probationary period are eligible to participate in the tuition reimbursement program of up to $1,000 per semester in qualified expenses.
Supplemental Benefits - The County partners with Aflac, as an employee option, for additional supplemental benefits.
Local Government Federal Credit Union (CIVIC) - Memberships are available to County employees.
For additional details on benefits, please review the Alexander County policies at www.alexandercountync.gov or
contact the Human Resources Department at (828) 632-1132.
01
Please select your highest level of education completed.
- Some High School
- High School/GED
- Associate's Degree
- Bachelor's Degree
- Master's Degree or higher
02
How many years of clerical experience in a public-facing role do you have?
- None
- Less than 1 year
- 1 - 2 years
- 2 - 3 years
- 3 - 4 years
- 4 - 5 years
- 5 + years
03
Do you have a valid North Carolina driver's license?
Required Question