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$18

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$192

How much do ambulatory services representative jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for ambulatory services representative in the United States is $50.95, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $25.72 per hour, depending on experience, location, and employer.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level position in healthcare, as it provides foundational skills such as patient communication, administrative tasks, and familiarity with medical software. It typically requires minimal prior experience and can serve as a stepping stone to more advanced healthcare roles.

What is the difference between Ambulatory Services Representative vs Medical Office Assistant?

AspectAmbulatory Services RepresentativeMedical Office Assistant
CredentialsHigh school diploma; certification optionalHigh school diploma; certification often preferred
Work EnvironmentOutpatient clinics, hospitals, healthcare facilitiesMedical offices, clinics, outpatient settings
Primary ResponsibilitiesPatient scheduling, insurance verification, front desk dutiesPatient intake, appointment scheduling, administrative tasks
Employer & Industry UsageHospitals, outpatient clinics, healthcare providersPrivate practices, clinics, healthcare organizations

Both roles involve patient interaction and administrative duties in outpatient settings. While Ambulatory Services Representatives focus more on patient scheduling and insurance, Medical Office Assistants handle broader administrative tasks and patient intake. The roles often overlap, but the Ambulatory Services Representative typically emphasizes patient flow and insurance processes.

What are examples of ambulatory services?

Ambulatory services refer to medical care provided on an outpatient basis, meaning patients receive treatment without being admitted to a hospital. Examples include outpatient surgeries, diagnostic tests, physical therapy, and routine check-ups performed in clinics or outpatient centers. Ambulatory services are often coordinated by healthcare professionals such as Ambulatory Services Representatives who assist with scheduling and patient communication.

What are Ambulatory Services Representatives?

Ambulatory Services Representatives are healthcare professionals who assist patients in outpatient or ambulatory care settings, such as clinics or physician offices. They are responsible for tasks like patient registration, scheduling appointments, verifying insurance, collecting payments, and providing general information to patients and visitors. Their role ensures that administrative processes run smoothly, allowing clinical staff to focus on patient care. Strong communication and organizational skills are essential for this position.

How do I become a patient service representative?

To become a patient service representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Relevant experience in customer service or healthcare settings can be beneficial, and some employers may require familiarity with electronic health records (EHR) systems. Certification is not usually mandatory but can enhance job prospects.

What are the key skills and qualifications needed to thrive as an Ambulatory Services Representative, and why are they important?

To thrive as an Ambulatory Services Representative, you need strong organizational skills, customer service experience, and a high school diploma or equivalent. Familiarity with scheduling software, electronic health records (EHRs), and insurance verification systems is typically required. Excellent communication, attention to detail, and the ability to multitask are crucial soft skills for this role. These competencies ensure efficient patient flow, accurate information management, and a positive experience for patients and staff in outpatient healthcare settings.

What is the most chill healthcare job?

An Ambulatory Services Representative typically has a relatively low-stress role focused on patient scheduling, insurance verification, and administrative support in outpatient settings. The job often involves standard office hours, minimal physical demands, and routine tasks, making it a calmer healthcare position compared to clinical roles. However, individual experiences may vary based on workplace environment and workload.

What are some common challenges faced by Ambulatory Services Representatives, and how can they be managed effectively?

Ambulatory Services Representatives often face challenges such as managing high patient volumes, handling complex scheduling needs, and communicating with patients who may be anxious or upset. Staying organized, using electronic health record (EHR) systems efficiently, and practicing clear, empathetic communication can help address these challenges. Building strong relationships with clinical staff and maintaining flexibility when schedules change are also key to success in this role.
More about Ambulatory Services Representative jobs
What states have the most Ambulatory Services Representative jobs? States with the most job openings for Ambulatory Services Representative jobs include:
What job categories do people searching Ambulatory Services Representative jobs look for? The top searched job categories for Ambulatory Services Representative jobs are:
Ambulatory Services Representative jobs near you
Infographic showing various Ambulatory Services Representative job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $105,966 per year, or $50.9 per hour.
Ambulatory Services Representative

Ambulatory Services Representative

Children's Health

Plano, TX • On-site

Full-time

Medical

Posted 2 days ago

Children's Health rating

7.6

Company rating: 7.6 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

189th of 890 rated healthcare providers

Job description

Job Title & Specialty Area: Ambulatory Services Representative
Department: Andrews Rehab
Location: Northlake, TX
Shift: This is a full-time, 40-hour-per-week position
The schedule is Monday through Thursday with a half-day on Fridays. Work hours may vary between 7:00 AM-5:00 PM
and 9 AM-5 PM based on operational needs. Specific schedule details will be discussed during the interview process.
Job Type: On-Site
Why Children's Health?
At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.
Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.
Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.
Summary:
Conduct the scheduling, registering and financial process initiation for out-patient appointments within the ambulatory clinics. This position is accountable for delivering excellent customer service, obtaining accurate information for the beginning process of the financial system, and accurately scheduling patients with the most appropriate service and provider. Results expected are patient and provider satisfaction, in addition to complete, accurate data for appropriate financial outcomes.
Responsibilities:
* Receive appointment requests
* Identify existing Medical Record Number (MRN) or create new MRN
* Obtain correct demographic information as related to insurance information, etc.
* Determine in/out of network, uninsured, under-insured, need for financial counseling
* Offer financial screening to patient / payer
* Triage / prioritize initial patient diagnosis referral using standard operating procedures
* Complete and manage work queues in Epic
* Review hospital services and Hospital Account Record (HAR) accuracy
* Register donors and research participants
* Monthly review of Daily Account Record (DAR) for Medicaid mismatches, research and obtain valid insurance authorization or refer to financial counseling
* Obtain authorizations for admissions, liaise with access center
* Facilitate diagnostic and ancillary scheduling
* Review existing pre-visit orders, link when necessary
* Check patients in / out
* Make follow up appointments
* Prepare and distribute new patient reminder letters
* Organize and prepare patient packets, schedules, etc. for upcoming day's activities
* Apply (drop) charges in system to support clinic financial statistics
* Complete daily provider utilization grid
* Warm call reminders regarding upcoming appointment(s)
* Collect co-pay amounts from patient guardians
* Order supplies for clinic or department
* Link and/or release patient orders (lab, therapy, etc.) in system
* Complete and process consent forms
* Provide phone management support for ambulatory clinic or department
* Understand and perform to iCARE standards for customer service
* Complete referral authorization during call, if possible. If not, create referral shell for PCP to verify the insurance referral
* Schedule multidisciplinary visits
* Template management
* Train other employees
* Committee involvement
WORK EXPERIENCE
* At least 1 year customer service or outpatient-related scheduling experience Required
* At least 1 year job related experience Preferred
EDUCATION
* High School Equivalent (GED) Essential
* High School Essential
A Place Where You Belong
We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children's Health a place where everyone can contribute.
Holistic Benefits - How We'll Care for You:
• Employee portion of medical plan premiums are covered after 3 years.
• 4%-10% employee savings plan match based on tenure
• Paid Parental Leave (up to 12 weeks)
• Caregiver Leave
• Adoption and surrogacy reimbursement
As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.

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