Ambulatory Operations Manager Jobs in Indiana (NOW HIRING)

Overview

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Sound like a perfect match? Apply now - we can't wait to hear from you!

Why Join IU Health?

As Indiana's largest and most comprehensive healthcare system, and the number 1 ranked healthcare system in Indiana, we offer:

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Student loan forgiveness - Government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after a set amount of time and specific qualifications have been met).
• Employee Assistance Program - Counseling at no cost to you
• Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!

Description:

The Ambulatory Operations Pharmacist partners with ambulatory clinics to identify, investigate, and resolve medication errors and near misses; assist with medication safety initiatives; and develop, implement, and maintain medication-use policies and procedures. The role also supports optimal use of the EMR/EHR (e.g., prescribing workflows, clinical decision support, order sets) and coordinates ambulatory-related projects to improve safety, quality, and operational performance across outpatient/ambulatory settings.

Key Responsibilities

• Receive, triage, and document medication errors/near misses originating in ambulatory clinics; perform root-cause analysis and coordinate corrective and preventive actions.
• Collaborate with providers, nursing, clinic leadership, and outpatient pharmacy teams to design and implement medication safety improvements (e.g., prescribing, dispensing, administration, monitoring, and patient education workflows).
• Draft, review, and maintain ambulatory medication-use policies, procedures, guidelines, and order set standards; ensure alignment with regulatory requirements and organizational governance.
• Lead or support medication safety committees, safety event reviews, and quality improvement projects; track trends, metrics, and outcomes and communicate findings to stakeholders.
• Support ambulatory pharmacy and clinical pharmacy operations, including workflow optimization, standard work development, staff education, and implementation of new services or practice changes.
• Provide subject-matter expertise on high-alert medications, medication reconciliation, transitions of care, and safe use of health information technology (e.g., EHR prescribing and clinical decision support).

Qualifications

• PharmD and active pharmacist license (as required by the jurisdiction).
• Experience in ambulatory care, medication safety, quality improvement, and/or policy development; residency training (PGY1/PGY2 Ambulatory Care) preferred.
• Strong collaboration, investigation, writing, and change-management skills; ability to work across multidisciplinary clinic teams.
• May require weekend rotations.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine - one of the nation's largest medical schools - gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training - advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.