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Ambulance Communication Officer Jobs (NOW HIRING)

Macon-Bibb County, GA

E-911 Communications Officer

GA · On-site

$35K/yr

... Communication Officer is responsible for receiving, processing, dispatching, and disbursing of ... Transfers medical calls to ambulance service and verifies if medical emergencies are of a life ...

City of Pierre

COMMUNICATIONS OFFICER

Pierre, SD · On-site

Receives, processes, dispatches, & records all telephone & radio calls for police, fire, ambulance ... good communication & public relations skills. Knowledge of public safety preferred, but not ...

City of Pierre

COMMUNICATIONS OFFICER

Pierre, SD · On-site

Receives, processes, dispatches, & records all telephone & radio calls for police, fire, ambulance ... good communication & public relations skills. Knowledge of public safety preferred, but not ...

State of Louisiana

Communications Officer 1

Baton Rouge, LA · On-site

$2.7K - $5.0K/mo

All communication traffic is meticulously recorded into the Computer-Aided Dispatch Software (CAD). ... wrecker/ambulance services. Assists walk-ins on emergency medical/police situations, complaints ...

CITY OF DECATUR

E911 Communications Officer

Decatur, GA · On-site

$41K - $42K/yr

E911 COMMUNICATIONS OFFICER REPORTS TO: Communications Supervisor DEPARTMENT: Police Department (E ... Some knowledge of, or ability to learn, police, fire, and ambulance dispatch procedures. * Some ...

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Ambulance Communication Officer information

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$31K

$70.8K

$155K

How much do ambulance communication officer jobs pay per year?

As of Sep 11, 2026, the average yearly pay for ambulance communication officer in the United States is $70,830.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $76,000.00 per year, depending on experience, location, and employer.

What is an ambulance communication officer?

Ambulance Communication Officers are professionals responsible for receiving emergency and non-emergency calls, dispatching ambulances, and coordinating communication between callers, paramedics, and other emergency services. They use specialized systems to prioritize and allocate resources efficiently, ensuring that help reaches those in need as quickly as possible. These officers must remain calm under pressure, have strong communication skills, and be able to make quick decisions in high-stress situations. Their role is crucial in the chain of emergency medical response.

What are the key skills and qualifications needed to thrive as an ambulance communication officer?

To thrive as an Ambulance Communication Officer, you need strong decision-making abilities, multitasking skills, and a background in emergency dispatch or medical terminology, often supported by relevant certifications. Familiarity with computer-aided dispatch (CAD) systems, two-way radio operations, and emergency communication protocols is crucial. Outstanding communication, emotional resilience, and the ability to stay calm under pressure are essential soft skills for this role. These competencies ensure effective coordination of emergency resources and timely responses, directly impacting patient outcomes and public safety.

What are some common challenges faced by ambulance communication officers during high-pressure situations?

Ambulance Communication Officers often handle multiple emergency calls simultaneously, requiring them to maintain calm and clarity under intense pressure. One of the main challenges is prioritizing incidents effectively while ensuring accurate information is relayed to ambulance crews and other emergency services. Officers must also manage emotional callers and quickly adapt to changing situations, all while maintaining precise documentation. Strong communication skills and the ability to remain composed are essential to successfully navigate these demanding moments.

What is the difference between Ambulance Communication Officer vs Emergency Dispatcher?

AspectAmbulance Communication OfficerEmergency Dispatcher
Required CredentialsCertification in emergency communication, CPR, and first aidCertification in emergency dispatch, CPR, and first aid
Work EnvironmentEmergency call centers, ambulance servicesEmergency call centers, public safety agencies
Employer & IndustryAmbulance services, healthcare providersPolice, fire departments, emergency services
Common Search & ComparisonAmbulance Communication Officer vs Emergency Dispatcher

Both roles involve managing emergency calls and coordinating responses, but Ambulance Communication Officers focus specifically on ambulance services, while Emergency Dispatchers may work across various emergency agencies. The certifications and work environments are similar, emphasizing quick decision-making and communication skills.

What states have the most Ambulance Communication Officer jobs?

States with the most job openings for Ambulance Communication Officer jobs include:

What are popular job titles related to Ambulance Communication Officer jobs?

For Ambulance Communication Officer jobs, the most frequently searched job titles are:

Ambulance Communication Officer jobs near you

E-911 Communications Officer

Macon, GA • On-site

Macon-Bibb County Government
Public Administration • 1 - 5K employees
Learn more about Macon-Bibb County Governmentexternal

$35K/yr

Full-time

Posted 26 days ago

Job description

Summary The E- 911 Communication Officer is responsible for receiving, processing, dispatching, and disbursing of emergency and non-emergency information, as pertains to the E-911 Communications Center. Essential Duties and Responsibilities Operates emergency E-911 telecommunications equipment, receives requests for emergency services, and properly records and transfers the request to the appropriate department or dispatch position. Operates radio equipment to dispatch law enforcement, fire, or other personnel and equipment to handle emergencies and other services in the field.

Maintains contact with and coordinates the movement of field emergency response units, maintaining the status of each. Maintains regular contact with police officers in the field to verify their location and ensure that adequate backup is available to respond to emergency calls. Transfers medical calls to ambulance service and verifies if medical emergencies are of a life- threatening nature.

Monitors Emergency Management Agency (EMA) radio traffic. Monitors weather computer system and coordinates the receipt and dissemination of all weather statements. Performs specific duties at the fire consoles i.e

updating fire data, verifying premise information. Operates Georgia Crime Information Center (GCIC) and National Crime Information Center (NCIC) terminals verifying warrants, running criminal histories, and tags. Operates GCIC/NCIC terminals to provide information requested and required by units in the field.

Works with the general public in dealing with emergency and non-emergency situations, providing necessary information or redirecting calls. Operates communications support equipment as required. Education, Training and Experience The E-911 Communication Officer should possess, at a minimum, a High School Diploma or equivalent and some experience in public safety communications is preferred; or any equivalent combination of education and experiences which provides the required knowledge, skills, and abilities to successfully perform the duties and responsibilities of the position.

Must be able to type 30 wpm. Must pass P.O.S.T. Certification Exam

Knowledge, Skills, and Abilities Knowledge of the geography of Macon-Bibb County. Knowledge of Federal Communications Commission regulations in the use of radio and telecommunications equipment. Knowledge of personal computers and word processing and database programs, including Microsoft Office Suite, Windows NT network, the internet and e-mail services.

Knowledge of proper care and use of radio, telecommunications, and support equipment in the Communications Center. Ability to observe situations and events analytically and objectively, and to record and react to these situations properly, clearly, and completely. Ability to act and react calmly and quickly to emergencies.

Ability to speak clearly, using proper terminology. Ability to handle situations courteously, tactfully, and firmly, with impartiality. Ability to maintain effective working relationships with fellow employees and with members of the general public.

If you have any problems submitting your applications, please contact the NeoGov Applicant Support Hotline Toll Free at 855-524-5627, 9:00 a.m. to 8:00 p.m. (ET)

AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

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