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Ambulance Communication Officer Jobs (NOW HIRING)

BJC HealthCare

Dispatch Communication Officer

Saint Louis, MO · On-site

$36K - $49K/yr

... ambulance service, corrections officers, process servers, etc.) * Ensures the safety of the medical ... Role Purpose As the first responders in the Department of Public Safety, Communication Officers ...

City of Pierre

COMMUNICATIONS OFFICER

Pierre, SD · On-site

Receives, processes, dispatches, & records all telephone & radio calls for police, fire, ambulance ... good communication & public relations skills. Knowledge of public safety preferred, but not ...

City of Pierre

COMMUNICATIONS OFFICER

Pierre, SD · On-site

Receives, processes, dispatches, & records all telephone & radio calls for police, fire, ambulance ... good communication & public relations skills. Knowledge of public safety preferred, but not ...

CITY OF DECATUR

E911 Communications Officer

Decatur, GA · On-site

$41K - $42K/yr

E911 COMMUNICATIONS OFFICER REPORTS TO: Communications Supervisor DEPARTMENT: Police Department (E ... Some knowledge of, or ability to learn, police, fire, and ambulance dispatch procedures. * Some ...

Pueblo County

Communications Officer

Pueblo, CO · On-site

$4.7K - $5.9K/mo

... departments, ambulance departments and other agencies as needed. Performs Emergency Medical ... those of a Communications Officer is required. Testing includes, but is not limited to, a ...

MTI Ambulance

Field Training Officer

North Hollywood, CA · On-site

$22 - $25/hr

Ambulance Field Training Officer (FTO) Department: Operations Reports To: Operations Manager ... Excellent communication, leadership, and interpersonal skills Preferred Qualifications * Prior ...

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Ambulance Communication Officer information

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$31K

$70.8K

$155K

How much do ambulance communication officer jobs pay per year?

As of Jul 26, 2026, the average yearly pay for ambulance communication officer in the United States is $70,830.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $76,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Ambulance Communication Officers during high-pressure situations?

Ambulance Communication Officers often handle multiple emergency calls simultaneously, requiring them to maintain calm and clarity under intense pressure. One of the main challenges is prioritizing incidents effectively while ensuring accurate information is relayed to ambulance crews and other emergency services. Officers must also manage emotional callers and quickly adapt to changing situations, all while maintaining precise documentation. Strong communication skills and the ability to remain composed are essential to successfully navigate these demanding moments.

What are Ambulance Communication Officers?

Ambulance Communication Officers are professionals responsible for receiving emergency and non-emergency calls, dispatching ambulances, and coordinating communication between callers, paramedics, and other emergency services. They use specialized systems to prioritize and allocate resources efficiently, ensuring that help reaches those in need as quickly as possible. These officers must remain calm under pressure, have strong communication skills, and be able to make quick decisions in high-stress situations. Their role is crucial in the chain of emergency medical response.

What are the key skills and qualifications needed to thrive as an Ambulance Communication Officer, and why are they important?

To thrive as an Ambulance Communication Officer, you need strong decision-making abilities, multitasking skills, and a background in emergency dispatch or medical terminology, often supported by relevant certifications. Familiarity with computer-aided dispatch (CAD) systems, two-way radio operations, and emergency communication protocols is crucial. Outstanding communication, emotional resilience, and the ability to stay calm under pressure are essential soft skills for this role. These competencies ensure effective coordination of emergency resources and timely responses, directly impacting patient outcomes and public safety.

What is the difference between Ambulance Communication Officer vs Emergency Dispatcher?

AspectAmbulance Communication OfficerEmergency Dispatcher
Required CredentialsCertification in emergency communication, CPR, and first aidCertification in emergency dispatch, CPR, and first aid
Work EnvironmentEmergency call centers, ambulance servicesEmergency call centers, public safety agencies
Employer & IndustryAmbulance services, healthcare providersPolice, fire departments, emergency services
Common Search & ComparisonAmbulance Communication Officer vs Emergency Dispatcher

Both roles involve managing emergency calls and coordinating responses, but Ambulance Communication Officers focus specifically on ambulance services, while Emergency Dispatchers may work across various emergency agencies. The certifications and work environments are similar, emphasizing quick decision-making and communication skills.

More about Ambulance Communication Officer jobs
What states have the most Ambulance Communication Officer jobs? States with the most job openings for Ambulance Communication Officer jobs include:
What job categories do people searching Ambulance Communication Officer jobs look for? The top searched job categories for Ambulance Communication Officer jobs are:
Ambulance Communication Officer jobs near you
Dispatch Communication Officer

Dispatch Communication Officer

BJC HealthCare

Saint Louis, MO • On-site

$36K - $49K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

BJC Healthcare rating

7.6

Company rating: 7.6 out of 10

Based on 227 frontline employees who took The Breakroom Quiz

188th of 890 rated healthcare providers

Job description

Additional Information About the Role

Looking for a new career with meaning in the Public Safety Communications field? This is a great opportunity! Apply today!

Position Details:

  • Work hours will be evening shift-  2:30 pm to 11:00 pm & Nights - 10:30 pm - 7:00 am. 
  • Full Time Benefits Eligible
  • Multi-tasking skills a plus.
  • Communicating directly with the Public Safety team.
  • Rotating weekends and holidays
  • At times mandatory over time required
  • Military experience welcomed

Additional Preferred Requirements

  • Associates Degree
  • 2-5 years of experience

Overview

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.

The security division of the Barnes-Jewish Hospital Department of Public Safety concentrates on the safety and security of patients, visitors, and staff within the hospital and on campus. The department provides field officers, Bike and mobile patrol, investigators, and a communication unit for monitoring alarm systems and dispatching officers to service and emergency calls. All officers are required to complete annual training that focuses on health care security.


Preferred Qualifications

Role Purpose

As the first responders in the Department of Public Safety, Communication Officers receive, evaluate, prioritize, and relay calls for emergency and non-emergency public safety assistance; coordinate emergency response teams; maintain, process, and distribute records; manages and operates a variety of telecommunications equipment and performs a broad range of specialized clerical tasks related to the creation, maintenance, and dissemination of materials related to hospital operations.

Responsibilities

  • Manages and responds to public safety radio system(s), telephone, EVERBIDGE Notifications (which includes infant abductions, missing patients, catastrophic events on campus and in the surrounding area), parking intercom, emergency alert systems, HUGS alarm (The infant abduction system which allows the team to manage the movement of infants), fire alarms, Stanley personal staff duress alarms, stationary panic/duress alarms shuttle monitoring, Tech Electronic support, support of BJC West County officers, PCDC support, Barnes Jewish Psychiatric Stabilization Center (PSC), and Evelyn's House and other outside BJC/BJH partners and maintaining outside vendor(s) work and permits.
  • Performs crisis intervention over the telephone.
  • Utilizes the computer-aided dispatch system to conduct in-depth interviews with callers, gather and process all the pertinent information to dispatch public safety officers in a clear, succinct, and expert manner and maintaining records of all reported campus incidents in the Public Safety Global Dispatch system.
  • Manages and comprehends emergency procedures related to situations needing the involvement of the public safety department and ensuring the activation of other entities. (Fire department, code team, DPS officers, police, animal control, EMS, private ambulance service, corrections officers, process servers, etc.)
  • Ensures the safety of the medical campus through familiarization of Public Safety operations and knowing the location and layout of streets, buildings, parks and other areas and businesses on and around the medical campus. Increasing dispatch accuracy and efficiency.

    • Minimum Requirements

    Experience

  • No Experience

    • Supervisor Experience

  • No Experience

    • Preferred Requirements

    Education

  • Associate's Degree

    • Experience

  • 2-5 years

    • Benefits and Legal Statement

    BJC Total Rewards

    At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

    • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
    • Disability insurance* paid for by BJC
    • Annual 4% BJC Automatic Retirement Contribution
    • 401(k) plan with BJC match
    • Tuition Assistance available on first day
    • BJC Institute for Learning and Development
    • Health Care and Dependent Care Flexible Spending Accounts
    • Paid Time Off benefit combines vacation, sick days, holidays and personal time
    • Adoption assistance

    To learn more, go to our Benefits Summary.

    *Not all benefits apply to all jobs

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

    Qualifications:

    Role Purpose

    As the first responders in the Department of Public Safety, Communication Officers receive, evaluate, prioritize, and relay calls for emergency and non-emergency public safety assistance; coordinate emergency response teams; maintain, process, and distribute records; manages and operates a variety of telecommunications equipment and performs a broad range of specialized clerical tasks related to the creation, maintenance, and dissemination of materials related to hospital operations.

    Responsibilities

  • Manages and responds to public safety radio system(s), telephone, EVERBIDGE Notifications (which includes infant abductions, missing patients, catastrophic events on campus and in the surrounding area), parking intercom, emergency alert systems, HUGS alarm (The infant abduction system which allows the team to manage the movement of infants), fire alarms, Stanley personal staff duress alarms, stationary panic/duress alarms shuttle monitoring, Tech Electronic support, support of BJC West County officers, PCDC support, Barnes Jewish Psychiatric Stabilization Center (PSC), and Evelyn's House and other outside BJC/BJH partners and maintaining outside vendor(s) work and permits.
  • Performs crisis intervention over the telephone.
  • Utilizes the computer-aided dispatch system to conduct in-depth interviews with callers, gather and process all the pertinent information to dispatch public safety officers in a clear, succinct, and expert manner and maintaining records of all reported campus incidents in the Public Safety Global Dispatch system.
  • Manages and comprehends emergency procedures related to situations needing the involvement of the public safety department and ensuring the activation of other entities. (Fire department, code team, DPS officers, police, animal control, EMS, private ambulance service, corrections officers, process servers, etc.)
  • Ensures the safety of the medical campus through familiarization of Public Safety operations and knowing the location and layout of streets, buildings, parks and other areas and businesses on and around the medical campus. Increasing dispatch accuracy and efficiency.

    • Minimum Requirements

    Experience

  • No Experience

    • Supervisor Experience

  • No Experience

    • Preferred Requirements

    Education

  • Associate's Degree

    • Experience

  • 2-5 years
    • Education:UNAVAILABLEEmployment Type: FULL_TIME

    What BJC Healthcare employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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    About BJC Healthcare

    Sourced by ZipRecruiter

    BJC Healthcare, situated in Saint Louis, MO, US, is one of the largest healthcare organizations in the United States. Launched in 1993, BJC encompasses 15 hospitals and multiple health service organizations covering the metropolitan St. Louis area, mid-Missouri and Southern Illinois. This healthcare titan's services cover a vast field, from community health and wellness, to pediatric care, to advanced specialty care. BJC is well-known for its two nationally recognized hospitals, Barnes-Jewish Hospital and St. Louis Children's Hospital, both affiliated with Washington University School of Medicine. Its mission revolves around improving the health and well-being of the communities it serves through leadership, education, innovation, and excellence in medicine.

    Industry

    Health care and social assistance

    Company size

    10,000+ Employees

    Headquarters location

    Saint Louis, MO, US

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