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Ambulance Communication Officer Jobs (NOW HIRING)

City of Pierre

COMMUNICATIONS OFFICER

Pierre, SD · On-site

Receives, processes, dispatches, & records all telephone & radio calls for police, fire, ambulance ... good communication & public relations skills. Knowledge of public safety preferred, but not ...

City of Pierre

COMMUNICATIONS OFFICER

Pierre, SD · On-site

Receives, processes, dispatches, & records all telephone & radio calls for police, fire, ambulance ... good communication & public relations skills. Knowledge of public safety preferred, but not ...

CITY OF DECATUR

E911 Communications Officer

Decatur, GA · On-site

$41K - $42K/yr

E911 COMMUNICATIONS OFFICER REPORTS TO: Communications Supervisor DEPARTMENT: Police Department (E ... Some knowledge of, or ability to learn, police, fire, and ambulance dispatch procedures. * Some ...

City of Glenn Heights

Communications Officer

Red Oak, TX · On-site

$49K - $60K/yr

Dispatches animal services officers, police officers, firefighters, and ambulance services to calls ... communicate clearly and concisely in English, both orally and in writing Comprehensive ...

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Ambulance Communication Officer information

See salary details

$31K

$70.8K

$155K

How much do ambulance communication officer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for ambulance communication officer in the United States is $70,830.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $76,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by ambulance communication officers during high-pressure situations?

Ambulance Communication Officers often handle multiple emergency calls simultaneously, requiring them to maintain calm and clarity under intense pressure. One of the main challenges is prioritizing incidents effectively while ensuring accurate information is relayed to ambulance crews and other emergency services. Officers must also manage emotional callers and quickly adapt to changing situations, all while maintaining precise documentation. Strong communication skills and the ability to remain composed are essential to successfully navigate these demanding moments.

What is an ambulance communication officer?

Ambulance Communication Officers are professionals responsible for receiving emergency and non-emergency calls, dispatching ambulances, and coordinating communication between callers, paramedics, and other emergency services. They use specialized systems to prioritize and allocate resources efficiently, ensuring that help reaches those in need as quickly as possible. These officers must remain calm under pressure, have strong communication skills, and be able to make quick decisions in high-stress situations. Their role is crucial in the chain of emergency medical response.

What are the key skills and qualifications needed to thrive as an ambulance communication officer?

To thrive as an Ambulance Communication Officer, you need strong decision-making abilities, multitasking skills, and a background in emergency dispatch or medical terminology, often supported by relevant certifications. Familiarity with computer-aided dispatch (CAD) systems, two-way radio operations, and emergency communication protocols is crucial. Outstanding communication, emotional resilience, and the ability to stay calm under pressure are essential soft skills for this role. These competencies ensure effective coordination of emergency resources and timely responses, directly impacting patient outcomes and public safety.

What is the difference between Ambulance Communication Officer vs Emergency Dispatcher?

AspectAmbulance Communication OfficerEmergency Dispatcher
Required CredentialsCertification in emergency communication, CPR, and first aidCertification in emergency dispatch, CPR, and first aid
Work EnvironmentEmergency call centers, ambulance servicesEmergency call centers, public safety agencies
Employer & IndustryAmbulance services, healthcare providersPolice, fire departments, emergency services
Common Search & ComparisonAmbulance Communication Officer vs Emergency Dispatcher

Both roles involve managing emergency calls and coordinating responses, but Ambulance Communication Officers focus specifically on ambulance services, while Emergency Dispatchers may work across various emergency agencies. The certifications and work environments are similar, emphasizing quick decision-making and communication skills.

More about Ambulance Communication Officer jobs

What states have the most Ambulance Communication Officer jobs?

States with the most job openings for Ambulance Communication Officer jobs include:

What job categories do people searching Ambulance Communication Officer jobs look for?

The top searched job categories for Ambulance Communication Officer jobs are:

Ambulance Communication Officer jobs near you

Communications Officer/Emergency Dispatcher

City of Rawlins, Wyoming

Rawlins, WY

$3.8K/mo

Full-time

Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

JOIN OUR TEAM:

The Rawlins Police Department is looking for individuals ready to make a difference in a challenging but rewarding career. If you're looking for a long-term career, you're just the kind of person we're looking for.

Lifestyle:

Rawlins prides itself on its friendly faces and small-town values. We have breathtaking landscapes and unparalleled outdoor recreation - If you love the great outdoors, Rawlins, Carbon County is the place to be. Carbon County is 7,897 square miles from the mountains to the deserts. We are known for our gorgeous mountains, scenic vistas, and pristine rivers and streams. Our wide-open spaces and low population make for some of the best recreational opportunities found. Rawlins has a charming atmosphere of small boutiques, first-class restaurants, casual eateries, and beautiful parks.

Community:

We have a strong and positive relationship with our community. We depend on one another, and we know our neighbors. We embrace traditional core values such as honesty, equality, kindness, compassion, treating people the way you want to be treated, and helping those in need. Rawlins has comprehensive health care, room for family growth, and a school system that inspires excellence with small classroom sizes providing quality education for all students.

Opportunities:

The Rawlins Police Department Communications Center offers many training opportunities and opportunities for advancement. We offer plenty of opportunities for personal growth and professional development.

Pay and Benefits:

Competitive Pay: Starting pay for a new Communications Officer is $42,619.20 a year. Lateral Communications Officers are highly encouraged to apply with starting wages dependent on experience. We offer paid overtime. Communications Officers are eligible to receive predetermined hourly increases for certifications and educational degrees.

Paid Insurance Premiums: The City of Rawlins pays all employee insurance premiums, a savings of $320 a month and $3840 a year for a family.

Pension: You are eligible for a 20-year retirement at 50% of your top five earning years, 62.5% at 25 years, and 75% after 30 years.

No State Income Tax: Citizens of Wyoming do not pay personal or corporate state income taxes, no retirement income taxes, and enjoy low property and sales tax rates.

Paid Academy: All new Communications Officers will attend the Wyoming Law Enforcement Academy. The Rawlins Police Department pays for the academy tuition while also paying the Communication Officer's salary.

  • Life Insurance
  • Sick Leave
  • 15 Vacation Days and 6 Holidays per year
  • Dental and Vision Coverage available
  • All necessary equipment and training provided

Job Duties:

We are looking for dedicated individuals to perform various communication duties and maintain public safety. The communications officer's responsibilities will include analyzing and transmitting appropriate information to law enforcement, fire, ambulance and other personnel. Communications Officers are responsible for answering 911 lines and non-emergent lines and taking the appropriate action for the caller by dispatching the appropriate agency.

To be successful as a communications officer, you should have the ability to remain level-headed in stressful situations. An outstanding Communications Officer should be intuitive and able to exercise sound judgment.

  • Record calls and activities
  • Maintains records of cases and activities
  • Maintain confidential information
  • Interviewing callers to determine their needs
  • Operates NCIC/NLETS computer terminal and auxiliary equipment, pagers, computers, and a wide variety of office equipment
  • Provides general assistance to the public in preparing complaints and reports and in providing information
  • Responding to emergency and non-emergency situations.

Requirements:

  • 18 Years Old
  • High School Diploma or evidence of an equivalent achievement
  • U.S. Citizen
  • Strong Moral Character
  • No felony or domestic violence convictions

Salary:

  • Grade 9, starting at $42,619.20 annually

Applicants MUST complete and submit the Rawlins Police Department Application. Applications are available on the City of Rawlins website www.rawlins-wyoming.com under Employment. Feel free to call 307-324-4503 with any questions.

Apply