Waltham, MA · On-site
$15 - $16/hr
Primary job function is answering inbound calls o Provider inquiries regarding eligibility, benefits and claims for their Ambetter insurance Various off phone projects o Checking provider voicemails ...
Waltham, MA · On-site
$15 - $16/hr
Primary job function is answering inbound calls o Provider inquiries regarding eligibility, benefits and claims for their Ambetter insurance Various off phone projects o Checking provider voicemails ...
Raleigh, NC · Hybrid
$85/hr
Credentialing with major insurances (BCBS, UHC, Aetna, Ambetter, Cigna, etc., but we will assist with credentialing if needed) * Ability and willingness to work as a generalist * Open to working with ...
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Raleigh, NC · Hybrid
$85/hr
Credentialing with major insurances (BCBS, UHC, Aetna, Ambetter, Cigna, etc., but we will assist with credentialing if needed) * Ability and willingness to work as a generalist * Open to working with ...
$31.5K - $40K
10% of jobs
$40K - $48.5K
7% of jobs
$48.5K - $57K
5% of jobs
$58.4K is the 25th percentile. Wages below this are outliers.
$57K - $65.5K
16% of jobs
The median wage is $71.7K / yr.
$65.5K - $74K
16% of jobs
$74K - $82.5K
13% of jobs
$82.5K - $91K
5% of jobs
$94K is the 75th percentile. Wages above this are outliers.
$91K - $99.5K
7% of jobs
$99.5K - $108K
7% of jobs
$108K - $116.5K
7% of jobs
$116.5K - $125K
5% of jobs
$31.5K
$77.4K
$125K
An Ambetter Customer Service Representative typically handles incoming calls and inquiries from members, assists with health insurance policy questions, helps with claims and billing issues, and guides members through enrollment or coverage changes. They may also collaborate with care teams and internal departments to resolve escalated concerns and ensure members understand their benefits and available resources. The role often involves multitasking with digital tools and maintaining detailed records in a fast-paced environment. By providing clear, accurate information and excellent service, representatives play a crucial part in building trust and satisfaction among Ambetter members.
An Ambetter job typically refers to a position with Ambetter, a health insurance provider that is part of Centene Corporation. These jobs can span various roles, including customer service, sales, claims processing, and healthcare management. Employees may assist policyholders with enrollment, benefits, or claims while ensuring compliance with healthcare regulations. Opportunities exist in both remote and office settings, depending on the role.
To thrive in a role at Ambetter, such as a Customer Service Representative or Health Insurance Specialist, candidates typically need knowledge of health insurance policies, strong organizational abilities, and experience in healthcare or insurance settings. Familiarity with customer relationship management (CRM) software, insurance enrollment platforms, and compliance systems, as well as relevant certifications like AHIP, is valuable. Excellent communication skills, empathy, and attention to detail help someone stand out when resolving member inquiries and navigating complex coverage scenarios. These competencies enable effective member support, accurate information delivery, and maintain high service standards in a regulated industry.
$15 - $16/hr
Full-time
Medical, Dental, Vision
Re-posted 26 days ago
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Are you an experienced Customer Service Representative looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered "yes" to any of these questions - this is the position for you!
Daily Responsibilities:
Primary job function is answering inbound calls
o Provider inquiries regarding eligibility, benefits and claims for their Ambetter insurance
Various off phone projects
o Checking provider voicemails
o Responding to email inquiries and secured portal messages
o Investigating claim issues and following up with billing offices
o Requesting EOBs
Hours for this Position:
Monday-Friday 8:30am- 5:00pm
Start Date: 11/10 with 3 weeks of Call Center training
Advantages of this Opportunity:
Competitive salary, negotiable based on relevant experience ($15-$16/hr.)
Benefits offered, Medical, Dental, and Vision
Fun and positive work environment
High School Diploma
Healthcare experience required
Experience with providers, medical billing, or claims
2+ years of customer service experience
Reliable transportation (must have their own car)
Go-getter mentality (flexibility, ability to think outside the box)
PREFER candidates with commercial insurance experience
Interested in being considered?
If you are interested in applying to this position, please contact Sheena Lagaylay @ 407-965-2843 and click the Green I'm Interested Button to email your resume.
Sourced by ZipRecruiter
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
Recruiting and staffing services
201 - 500 Employees
Maitland, FL, US
2003