Amazon Technical Support Jobs in Indiana (NOW HIRING)

This permanent, full-time position is located in Greenwood, IN.
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!
About the Role:
As a Mechatronics & Robotics Apprentice (MRA), you will learn to combine electronic, mechanical, computer and automation engineering skills at the workplace. During on-the-job learning (OJL) you will work with complex high-performance manufacturing systems and will learn to analyze, troubleshoot, and repair systems to maintain process efficiency. The focus of your role will be to learn the skills and abilities to ensure safety regulations and policies are adhered to, assist in the installation, maintenance, and repair of the automated packaging and distribution equipment, ensure preventative maintenance is conducted on time to a high standard, and provide high levels of equipment availability through continuous improvement.
You will be paired with journey workers to carry out their work at various facilities, including high automation and robotics facilities in connection with service operations. You will be expected to complete work based on technical documents and instructions and carry out your work in compliance with the relevant provisions and safety regulations.
You should be an effective communicator, work well in a team, and be self-motivated. You must have the ability to work collaboratively and coordinate your activities with upstream and downstream operations partners. In addition to developing your skills, you will be mentored by senior technicians to grow in your role.
Key job responsibilities
Key job responsibilities include, but are not limited to:
• You will perform preventative/predictive maintenance of conveyance equipment using the appropriate job plans, procedures, and manuals.
• You will conduct maintenance and basic troubleshooting of robotics and robotic work cells.
• You will troubleshoot electrical and mechanical problems related to all material handling equipment components.
• You will maintain and troubleshoot motors, photo eyes, relays, proximity sensors, solenoids, motor starters, tachs, etc.
• You must be able to move up to 49lbs, stand and walk during shifts lasting up to 12 hours, climb ladders and gangways safely, and without limitation, as well as perform regular bending, lifting, stretching, and reaching both below the waist and above the head
Program Requirements:
• Flexible to relocate after completion of the program
• Able to enroll in and attend a 9-week training at one of four designated training providers (Location to be determined post-interview)
• Meet the minimum qualifying score on a Mechanical Aptitude Test
Please note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.
BASIC QUALIFICATIONS
- High School Diploma
- 1+ years of PC software experience including Microsoft Word, Excel and Outlook experience
- vocational/technical training or an associate degree or above, or 1+ years of Amazon RME (Reliability Maintenance Engineering) experience
- Experience troubleshooting and repairing operational items
- Knowledge of mathematics
- Experience measurement reading and interpretation
- Work flexible schedules including weekends, nights, and holidays
PREFERRED QUALIFICATIONS
- 4+ years of military experience
- Experience conducting predictive and preventative maintenance procedures
- Experience troubleshooting and diagnosing material handling equipment (MHE)
- Experience implementing safety standards
- Experience reading blueprints and electrical schematics
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, IN, Greenwood - 27.90 - 29.40 USD hourly