Amazon Technical Support Jobs in Indiana (NOW HIRING)

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How do you get items to customers quickly, cost-effectively, and-most importantly-safely, in less than an hour? And how do you do it in a way that can scale? Our teams oAllf hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what's to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos)
If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team!
Prime Air is seeking an experienced Sr. Repair Technician who combines technical skills with a passion for maintaining machinery and aircraft. This person is responsible for all drone maintenance and routine service at the commercial operation location, ensuring the aircraft conforms to design, and is in safe operating conditions. This candidate is expected to work closely with engineering, flight operations, and other Prime Air teams to deliver on their assigned responsibilities. In addition, the Sr. Repair Technician is responsible for the training and qualification of the Repair Technician team at the commercial operation site. This individual should possess strong analytical skills, be a self-starter, and work well independently.
Key job responsibilities
• Drive time-based and condition-based maintenance activities
• Own fleet performance metrics
• Verify adherence to FAA regulations and Prime Air directives and processes
• Manage fleet spare parts and inventory
• Train and and mentor other Repair Technicians
• Assign shift roster and oversee Repair Technicians
• Demonstrate proactive safety mindset in ambiguous situations
• Follow detailed instructions outlined in technical manuals
This role requires the ability to carry/lift up to 50 lbs, stand / walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend and reach.
This role requires the ability to work any shift, including nights, weekends, and holidays.
This role requires travel, up to 25% of the time.
Export Control License
This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon's ability to apply for and obtain an export control license on your behalf.
This position may be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA.
BASIC QUALIFICATIONS
- 2+ years of mechanical and electrical integration or assembly experience
- Experience guiding, training and mentoring others
- Experience with common business applications and tools (i.e. Microsoft Office, ie. Word, Excel, etc.)
- Can carry/lift up to 50 lbs, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach
- Travel up to 25% of the time
PREFERRED QUALIFICATIONS
- 2+ years of aviation industry experience
- Experience in installing sub-assemblies and assemblies while working to drawings or CAD files
- Experience in business communication skills
- Experience in Robotics and Manufacturing engineering
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, IN, Fort Wayne - 40.25 - 40.25 USD hourly