... example, Amazon Connect, Amazon Lex, and Amazon Bedrock) and informed by cross-platform ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
... example, Amazon Connect, Amazon Lex, and Amazon Bedrock) and informed by cross-platform ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
... example, Amazon Connect, Amazon Lex, and Amazon Bedrock) and informed by cross-platform ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
... example, Amazon Connect, Amazon Lex, and Amazon Bedrock) and informed by cross-platform ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
... a task-based delivery seat. Role Summary This is a principal-level technical pre-sales role. You ... Amazon Marketing Cloud (AMC), AWS Clean Rooms, data lakes, analytics pipelines * Customer ...
... a task-based delivery seat. Role Summary This is a principal-level technical pre-sales role. You ... Amazon Marketing Cloud (AMC), AWS Clean Rooms, data lakes, analytics pipelines * Customer ...
... a task-based delivery seat. Role Summary This is a principal-level technical pre-sales role. You ... Amazon Marketing Cloud (AMC), AWS Clean Rooms, data lakes, analytics pipelines * Customer ...
... a task-based delivery seat. Role Summary This is a principal-level technical pre-sales role. You ... Amazon Marketing Cloud (AMC), AWS Clean Rooms, data lakes, analytics pipelines * Customer ...
Be Seen First
E‐Commerce Assistant
Earth City, MO · On-site
$18 - $25/hr
Create accurate, SEO‐optimized product listings for e‐commerce platforms (Shopify, eBay, Amazon ... Support general catalog organization and data‐entry tasks Required Skills & Experience * 2+ years ...
Quick apply
Be Seen First
E‐Commerce Assistant
Earth City, MO · On-site
$18 - $25/hr
Create accurate, SEO‐optimized product listings for e‐commerce platforms (Shopify, eBay, Amazon ... Support general catalog organization and data‐entry tasks Required Skills & Experience * 2+ years ...
Be Seen First
E‐Commerce Assistant
Earth City, MO · On-site
$18 - $25/hr
Create accurate, SEO‐optimized product listings for e‐commerce platforms (Shopify, eBay, Amazon ... Support general catalog organization and data‐entry tasks Required Skills & Experience * 2+ years ...
Quick apply
Be Seen First
E‐Commerce Assistant
Earth City, MO · On-site
$18 - $25/hr
Create accurate, SEO‐optimized product listings for e‐commerce platforms (Shopify, eBay, Amazon ... Support general catalog organization and data‐entry tasks Required Skills & Experience * 2+ years ...
Toll Technology Consultant - Operations, CCaaS Specialist
California, MO · On-site
$120 - $190/hr
Provides high level technical tasks and may act as a deputy project or program manager by ... Expertise in CCaaS platforms (e.g., Amazon Connect, NICE CXone, Five9, Genysys, ServiceNow)
New
Toll Technology Consultant - Operations, CCaaS Specialist
California, MO · On-site
$120 - $190/hr
Provides high level technical tasks and may act as a deputy project or program manager by ... Expertise in CCaaS platforms (e.g., Amazon Connect, NICE CXone, Five9, Genysys, ServiceNow)
New
... a task-based delivery seat. Role Summary This is a principal-level technical pre-sales role. You ... Amazon Marketing Cloud (AMC), AWS Clean Rooms, data lakes, analytics pipelines * Customer ...
... a task-based delivery seat. Role Summary This is a principal-level technical pre-sales role. You ... Amazon Marketing Cloud (AMC), AWS Clean Rooms, data lakes, analytics pipelines * Customer ...
... a task-based delivery seat. Role Summary This is a principal-level technical pre-sales role. You ... Amazon Marketing Cloud (AMC), AWS Clean Rooms, data lakes, analytics pipelines * Customer ...
... a task-based delivery seat. Role Summary This is a principal-level technical pre-sales role. You ... Amazon Marketing Cloud (AMC), AWS Clean Rooms, data lakes, analytics pipelines * Customer ...
Manufacturing Engineer 3 - Onsite || W2 only
Berkeley, MO · On-site
$68K - $88K/yr
... Cloud Solutions, Amazon Web Services, Salesforce, Oracle EBS, Peoplesoft, Hyperion, Oracle ... Support manufacturing engineering tasks across different company sites as needed. * Coordinate with ...
Manufacturing Engineer 3 - Onsite || W2 only
Berkeley, MO · On-site
$68K - $88K/yr
... Cloud Solutions, Amazon Web Services, Salesforce, Oracle EBS, Peoplesoft, Hyperion, Oracle ... Support manufacturing engineering tasks across different company sites as needed. * Coordinate with ...
Cisco Network Security Engineer/ Senior Consultant
Kansas City, MO · On-site
$57 - $74.75/hr
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Ability ... Deploying and integrating Cisco Secure Firewall solutions in cloud environments, including Amazon ...
Cisco Network Security Engineer/ Senior Consultant
Kansas City, MO · On-site
$57 - $74.75/hr
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Ability ... Deploying and integrating Cisco Secure Firewall solutions in cloud environments, including Amazon ...
Experience with Amazon Web Services cloud computing infrastructure. * Proven expertise with SQL ... Ability to multi-task and take on new and diverse assignments as necessary in a fast-moving startup ...
Experience with Amazon Web Services cloud computing infrastructure. * Proven expertise with SQL ... Ability to multi-task and take on new and diverse assignments as necessary in a fast-moving startup ...
... company delivering Amazon packages. Our foundation is built on three core values: Safety ... Perform physically demanding tasks in all weather conditions * Frequently lift packages up to 50 ...
Quick apply
... company delivering Amazon packages. Our foundation is built on three core values: Safety ... Perform physically demanding tasks in all weather conditions * Frequently lift packages up to 50 ...
Senior Cloud Engineer (AWS & Oracle Cloud Infrastructure)
Saint Louis, MO · Hybrid
$54.25 - $72.50/hr
... Amazon Web Services (AWS) and Oracle Cloud Infrastructure (OCI) to support the design ... Automate cloud provisioning and operational tasks using: Terraform / OpenTofu Ansible GitHub ...
Senior Cloud Engineer (AWS & Oracle Cloud Infrastructure)
Saint Louis, MO · Hybrid
$54.25 - $72.50/hr
... Amazon Web Services (AWS) and Oracle Cloud Infrastructure (OCI) to support the design ... Automate cloud provisioning and operational tasks using: Terraform / OpenTofu Ansible GitHub ...
Delivery Driver | $21.50/Hour | Full-Time
Monett, MO · On-site
$21.50/hr
... company delivering Amazon packages. Our foundation is built on three core values: Safety ... demanding tasks in all weather conditions • Frequently lift packages up to 50 pounds • ...
Delivery Driver | $21.50/Hour | Full-Time
Monett, MO · On-site
$21.50/hr
... company delivering Amazon packages. Our foundation is built on three core values: Safety ... demanding tasks in all weather conditions • Frequently lift packages up to 50 pounds • ...
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Ability ... Deploying and integrating Cisco Secure Firewall solutions in cloud environments, including Amazon ...
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Ability ... Deploying and integrating Cisco Secure Firewall solutions in cloud environments, including Amazon ...
... Amazon, and others. If you're looking for a role where your impact will be visible and meaningful, we'd love to hear from you. Tasks in the role Are you ready to be part of something big? We're ...
... Amazon, and others. If you're looking for a role where your impact will be visible and meaningful, we'd love to hear from you. Tasks in the role Are you ready to be part of something big? We're ...
Cyber - AWS Cloud Security - Manager
Kansas City, MO · On-site
$108K - $146K/yr
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... Professional certification in Amazon Web Services, cloud security, or cybersecurity * Experience ...
Cyber - AWS Cloud Security - Manager
Kansas City, MO · On-site
$108K - $146K/yr
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... Professional certification in Amazon Web Services, cloud security, or cybersecurity * Experience ...
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... Amazon Connect, Genesys, NICE) * Experience partnering with Workforce Management and Quality teams ...
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... Amazon Connect, Genesys, NICE) * Experience partnering with Workforce Management and Quality teams ...
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... Cloud certification in Amazon Web Services, Microsoft Azure, or Google Cloud Platform The wage ...
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... Cloud certification in Amazon Web Services, Microsoft Azure, or Google Cloud Platform The wage ...
Amazon Task information
What is the difference between Amazon Task vs Amazon Associate?
| Aspect | Amazon Task | Amazon Associate |
|---|---|---|
| Primary Role | Completing specific tasks or micro-jobs assigned by Amazon or third-party platforms | Promoting Amazon products and earning commissions through referrals |
| Required Credentials | None or minimal; basic computer skills often sufficient | None required; marketing skills beneficial |
| Work Environment | Remote, flexible, task-based | Remote, marketing-focused |
| Common Usage | Micro-task platforms, Amazon Mechanical Turk | Amazon Associates program for affiliate marketing |
Amazon Task involves completing specific micro-jobs or tasks, often on platforms like Mechanical Turk, requiring minimal credentials. Amazon Associate focuses on promoting products via affiliate links to earn commissions. While both are Amazon-related roles, Amazon Task emphasizes task completion, whereas Amazon Associate centers on marketing and referrals.
What are some common challenges faced by individuals working on Amazon Mechanical Turk (MTurk) tasks, and how can they be addressed?
What are the key skills and qualifications needed to thrive as an Amazon Warehouse Associate, and why are they important?
What is an Amazon task?

Full-time
Re-posted 14 days ago
Deloitte rating
8.2
Based on 92 frontline employees who took The Breakroom Quiz
45th of 150 rated financial services
Job description
CCaaS x AI Manager, Functional Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a functional Manager you will help clients modernize and transform their contact centers using CCaaS and Generative AI-anchored on AWS (for example, Amazon Connect, Amazon Lex, and Amazon Bedrock) and informed by cross-platform capabilities. This role is for a leader who can work effectively across business and technical stakeholders, shape scalable solution approaches, and lead delivery teams through the full lifecycle-from strategy and architecture through build, launch, and adoption.
- Lead AI-enabled contact center transformation workstreams and engagements, translating servicing objectives into solution roadmaps, architecture decisions, and measurable business outcomes.
- Architect and deliver Contact Center AI solutions using GenAI patterns such as prompt engineering, retrieval-augmented generation (RAG), and agent/tool-calling, with appropriate evaluation, governance, and safety controls.
- Partner with clients to define future-state service experiences, operating models, and technology architectures across contact center modernization initiatives.
- Support business development efforts where Contact Center AI is a core component by contributing to scope, estimates, solution storylines, workshops, and executive-level discussions.
- Lead teams in the design, build, test, and deployment of cloud-based contact center solutions, while mentoring practitioners and promoting delivery quality, technical rigor, and adoption at scale.
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 8+ years of experience in consulting and/or industry delivering digital, cloud, and/or contact center solutions.
- 4+ years project experience architecting, building, and supporting cloud-based solutions on AWS.
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Production delivery experience with Amazon Connect, Amazon Lex, and Amazon Bedrock (including streaming patterns, security, monitoring/operations).
- Experience implementing enterprise controls: IAM, network segmentation (VPC), secrets management (Secrets Manager/KMS), and observability (CloudWatch).
- Cross-platform exposure to Google Gemini (API/Vertex AI) and/or Dialogflow, including tool calling, safety controls, quotas/limits, and platform trade-offs.
- Experience leading Contact Center AI use cases end-to-end (design through adoption) and partnering with contact center operations leaders on change management and KPI realization.
- Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,000 to $241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
CCaaS x AI Manager, Functional Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a functional Manager you will help clients modernize and transform their contact centers using CCaaS and Generative AI-anchored on AWS (for example, Amazon Connect, Amazon Lex, and Amazon Bedrock) and informed by cross-platform capabilities. This role is for a leader who can work effectively across business and technical stakeholders, shape scalable solution approaches, and lead delivery teams through the full lifecycle-from strategy and architecture through build, launch, and adoption.
- Lead AI-enabled contact center transformation workstreams and engagements, translating servicing objectives into solution roadmaps, architecture decisions, and measurable business outcomes.
- Architect and deliver Contact Center AI solutions using GenAI patterns such as prompt engineering, retrieval-augmented generation (RAG), and agent/tool-calling, with appropriate evaluation, governance, and safety controls.
- Partner with clients to define future-state service experiences, operating models, and technology architectures across contact center modernization initiatives.
- Support business development efforts where Contact Center AI is a core component by contributing to scope, estimates, solution storylines, workshops, and executive-level discussions.
- Lead teams in the design, build, test, and deployment of cloud-based contact center solutions, while mentoring practitioners and promoting delivery quality, technical rigor, and adoption at scale.
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 8+ years of experience in consulting and/or industry delivering digital, cloud, and/or contact center solutions.
- 4+ years project experience architecting, building, and supporting cloud-based solutions on AWS.
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Production delivery experience with Amazon Connect, Amazon Lex, and Amazon Bedrock (including streaming patterns, security, monitoring/operations).
- Experience implementing enterprise controls: IAM, network segmentation (VPC), secrets management (Secrets Manager/KMS), and observability (CloudWatch).
- Cross-platform exposure to Google Gemini (API/Vertex AI) and/or Dialogflow, including tool calling, safety controls, quotas/limits, and platform trade-offs.
- Experience leading Contact Center AI use cases end-to-end (design through adoption) and partnering with contact center operations leaders on change management and KPI realization.
- Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,000 to $241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US