The Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through ...
The Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through ...
They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested in growing Amazon's leading brands, then we're interested in you. Key job ...
They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested in growing Amazon's leading brands, then we're interested in you. Key job ...
Conduct time-bound (2-4 month) targeted security engagements with business units across Amazon Stores to drive risk remediation Identify cross-cutting security gaps in differentiated environments and ...
Conduct time-bound (2-4 month) targeted security engagements with business units across Amazon Stores to drive risk remediation Identify cross-cutting security gaps in differentiated environments and ...
Conduct time-bound (2-4 month) targeted security engagements with business units across Amazon Stores to drive risk remediation Identify cross-cutting security gaps in differentiated environments and ...
Conduct time-bound (2-4 month) targeted security engagements with business units across Amazon Stores to drive risk remediation Identify cross-cutting security gaps in differentiated environments and ...
About the team Expansions team is responsible for launching Amazon Stores in new geographies and supporting their growth in a financially sustainable manner. Our work includes building and ...
About the team Expansions team is responsible for launching Amazon Stores in new geographies and supporting their growth in a financially sustainable manner. Our work includes building and ...
Technical Program Manager III, Amazon Exports and Expansions
Austin, TX · On-site
$127K - $165K/yr
About the team Expansions team is responsible for launching Amazon Stores in new geographies and supporting their growth in a financially sustainable manner. Our work includes building and ...
Technical Program Manager III, Amazon Exports and Expansions
Austin, TX · On-site
$127K - $165K/yr
About the team Expansions team is responsible for launching Amazon Stores in new geographies and supporting their growth in a financially sustainable manner. Our work includes building and ...
Remediate differentiated security gaps across Amazon Stores through targeted BU engagements while partnering with core security partner teams to improve existing mechanisms. Our vision: Every ...
Remediate differentiated security gaps across Amazon Stores through targeted BU engagements while partnering with core security partner teams to improve existing mechanisms. Our vision: Every ...
... stores. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the , we encourage candidates to apply.
... stores. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the , we encourage candidates to apply.
... stores. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the , we encourage candidates to apply.
... stores. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the , we encourage candidates to apply.
... stores. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the , we encourage candidates to apply.
... stores. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the , we encourage candidates to apply.
Technical Program Manager III, Amazon Exports and Expansions
Austin, TX · On-site
$127K - $165K/yr
About the team Expansions team is responsible for launching Amazon Stores in new geographies and supporting their growth in a financially sustainable manner. Our work includes building and ...
Technical Program Manager III, Amazon Exports and Expansions
Austin, TX · On-site
$127K - $165K/yr
About the team Expansions team is responsible for launching Amazon Stores in new geographies and supporting their growth in a financially sustainable manner. Our work includes building and ...
In Amazon Stores, we ship some of the widest arrays of technology found at any company. From Amazon.com to world class machine learning pipelines, from digital healthcare to no-checkout retail, we ...
In Amazon Stores, we ship some of the widest arrays of technology found at any company. From Amazon.com to world class machine learning pipelines, from digital healthcare to no-checkout retail, we ...
In Amazon Stores, we ship some of the widest arrays of technology found at any company. From Amazon.com to world class machine learning pipelines, from digital healthcare to no-checkout retail, we ...
In Amazon Stores, we ship some of the widest arrays of technology found at any company. From Amazon.com to world class machine learning pipelines, from digital healthcare to no-checkout retail, we ...
In Amazon Stores, we ship some of the widest arrays of technology found at any company. From Amazon.com to world class machine learning pipelines, from digital healthcare to no-checkout retail, we ...
In Amazon Stores, we ship some of the widest arrays of technology found at any company. From Amazon.com to world class machine learning pipelines, from digital healthcare to no-checkout retail, we ...
... stores.At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences Our organization is responsible for creating and maintaining a high bar for security ...
... stores.At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences Our organization is responsible for creating and maintaining a high bar for security ...
... stores.At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences Our organization is responsible for creating and maintaining a high bar for security ...
... stores.At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences Our organization is responsible for creating and maintaining a high bar for security ...
... the store floor. If you're passionate about developing people, thrive in ambiguity, and want to ... future of one of Amazon's fastest-growing businesses, we want you on our team. Key job ...
... the store floor. If you're passionate about developing people, thrive in ambiguity, and want to ... future of one of Amazon's fastest-growing businesses, we want you on our team. Key job ...
... stores.At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for ...
... stores.At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for ...
Sr. Software Dev Engineer, Amazon Security - Vulnerability Management Engineering
Austin, TX · On-site
The technical foundation this team builds helps keep all of Amazon (Fulfillment Centers, Physical Stores, Whole Foods, Fresh, etc.) secure. We need folks who have a passion for building hyper-scale ...
Sr. Software Dev Engineer, Amazon Security - Vulnerability Management Engineering
Austin, TX · On-site
The technical foundation this team builds helps keep all of Amazon (Fulfillment Centers, Physical Stores, Whole Foods, Fresh, etc.) secure. We need folks who have a passion for building hyper-scale ...
Senior Data Engineer, Amazon Customer Service
Austin, TX · On-site
$105K - $142K/yr
... data stores. - Design data architectures that enable agentic workflows - structured data access layers, tool-use APIs, context management systems that AI agents consume autonomously, self-serve ...
Senior Data Engineer, Amazon Customer Service
Austin, TX · On-site
$105K - $142K/yr
... data stores. - Design data architectures that enable agentic workflows - structured data access layers, tool-use APIs, context management systems that AI agents consume autonomously, self-serve ...
Amazon Store information
See Texas salary details
$24.2K - $29.6K
3% of jobs
$29.6K - $34.9K
10% of jobs
$38.5K is the 25th percentile. Wages below this are outliers.
$34.9K - $40.2K
18% of jobs
$40.2K - $45.6K
18% of jobs
The median wage is $46K / yr.
$45.6K - $50.9K
14% of jobs
$50.9K - $56.2K
10% of jobs
$57.9K is the 75th percentile. Wages above this are outliers.
$56.2K - $61.6K
9% of jobs
$61.6K - $66.9K
6% of jobs
$66.9K - $72.2K
6% of jobs
$72.2K - $77.6K
4% of jobs
$77.6K - $82.9K
2% of jobs
$24.2K
$50.4K
$82.9K
How much do amazon store jobs pay per year?
As of Jul 13, 2026, the average yearly pay for amazon store in Texas is $50,402.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $60,100.00 per year, depending on experience, location, and employer.
What is an Amazon Store?
An Amazon Store is a customizable, multipage storefront that allows brands to showcase their products, tell their brand story, and enhance their presence on Amazon. It provides a unique URL on Amazon, enabling businesses to curate collections of products, highlight best sellers, and promote new launches. Amazon Stores are available to brand-registered sellers and vendors, helping them to engage customers and drive sales with a branded shopping experience.
What are the key skills and qualifications needed to thrive as an Amazon Store Manager, and why are they important?
To thrive as an Amazon Store Manager, you need expertise in e-commerce operations, product listing optimization, inventory management, and knowledge of Amazon’s marketplace policies. Familiarity with Amazon Seller Central, analytics tools (such as Helium 10 or Jungle Scout), and digital marketing platforms is highly valuable. Strong problem-solving, attention to detail, and effective communication skills help you navigate the fast-paced environment and coordinate with suppliers and customers. These abilities are crucial for maximizing sales, maintaining high seller ratings, and ensuring smooth business operations on the Amazon platform.
What are some common challenges faced by employees working in an Amazon Store, and how can they be effectively managed?
Employees in Amazon Stores often encounter fast-paced environments, frequent changes in inventory, and the need to quickly adapt to new technologies or processes. Managing these challenges involves strong organizational skills, effective communication with team members and supervisors, and a willingness to embrace ongoing training. Collaboration is key, as team members frequently support one another to meet customer expectations and operational goals. Proactively seeking feedback and utilizing available resources can help employees navigate these challenges and grow within the role.
What is the difference between Amazon Store vs Amazon Seller Support Specialist?
| Aspect | Amazon Store | Amazon Seller Support Specialist |
|---|---|---|
| Primary Role | Manage and optimize Amazon storefronts, including product listings and branding | Assist sellers with account issues, policy compliance, and technical support |
| Required Skills | E-commerce management, marketing, product listing optimization | Customer service, troubleshooting, policy knowledge |
| Work Environment | Online platform management, often remote | Customer support centers or remote support roles |
| Common Employer | Brands, retailers, or individuals running Amazon stores | Amazon Seller Support teams or third-party support providers |
Amazon Store roles focus on managing storefronts and marketing products, while Amazon Seller Support Specialists assist sellers with account and policy issues. Both roles require e-commerce knowledge but differ in daily tasks and responsibilities.
What cities in Texas are hiring for Amazon Store jobs? Cities in Texas with the most Amazon Store job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 14 days ago
Amazon rating
7.4
Based on 6,962 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities.
The ideal candidate for this role should possess client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth.
They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond their portfolios. Above all, they should demonstrate ownership and the ability to embrace and navigate ambiguity and complexity.
They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested in growing Amazon's leading brands, then we're interested in you.
Key job responsibilities
Customer Success Managers are responsible for driving Seller business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to:
Business Growth
- Identify and action improvements to business input metrics that drive growth and enhance end customer experience. Diagnose growth barriers, develop solutions, and test before scaling.
- Analyze data and trends to maximize long-term potential for your assigned Seller portfolio.
- Act as a strategic partner for Sellers-proactively identify opportunities, create tailored solutions, and present compelling value propositions using a consultative approach.
- Lead business strategy development and long-term account planning, collaborating cross-functionally with teams and Sellers to drive customer success with Amazon.
- Manage and deliver against complex account goals where strategy is undefined. - Make tradeoffs between short-term needs and long-term strategic investment.
- Implement and track metrics to measure portfolio success and quality. Use these to guide work and uncover hidden opportunities.
Seller Relationship Management
- Build trusted advisor relationships and serve as a business advocate for your Sellers.
- Deliver timely, accurate, and professional operational support within specified SLAs.
- Drive optimal program and Customer Success Manager satisfaction.
- Liaise with partner teams and coordinate cross-functionally to resolve Seller issues quickly and with high quality.
- Play a consultant role with oversight of key strategic activities-follow up, escalate, and clear blockers across organizations. Advocate as the voice of the customer internally using data and anecdotes to drive prioritization.
- Educate Sellers on driving incremental growth through tools, policies, products, and programs. Maintain deep knowledge to tie recommendations to Sellers' specific goals.
Program Process Excellence
- Act as a thought leader in defining success criteria and understanding Seller business needs in a changing environment.
- Improve team efficiency and optimize existing processes. Manage initiatives and deliver solutions independently across teams.
- Assist in defining and designing tools, SOPs, and processes for Seller Services.
- Identify and define feature enhancements and new products based on customer feedback, data analysis, and competitive gaps.
- Aggregate themes and data to serve as Voice of the Seller with owning teams, addressing opportunities at root cause level.
- Own project status communication-deliver clear, concise summaries to leadership and respond to questions in detail.
BASIC QUALIFICATIONS
- Experience with strong project management skills and the ability to thrive in a fast-paced environment
- Experience in an account management, licensing or business development role
- Experience with data/analytics and using data to make decisions
- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
- Bachelor's degree
PREFERRED QUALIFICATIONS
- 5+ years of multi-million dollar contract negotiation experience
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
- Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, AZ, Tempe - 80,000.00 - 140,000.00 USD annually
USA, TX, Austin - 80,000.00 - 140,000.00 USD annually
The ideal candidate for this role should possess client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth.
They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond their portfolios. Above all, they should demonstrate ownership and the ability to embrace and navigate ambiguity and complexity.
They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested in growing Amazon's leading brands, then we're interested in you.
Key job responsibilities
Customer Success Managers are responsible for driving Seller business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to:
Business Growth
- Identify and action improvements to business input metrics that drive growth and enhance end customer experience. Diagnose growth barriers, develop solutions, and test before scaling.
- Analyze data and trends to maximize long-term potential for your assigned Seller portfolio.
- Act as a strategic partner for Sellers-proactively identify opportunities, create tailored solutions, and present compelling value propositions using a consultative approach.
- Lead business strategy development and long-term account planning, collaborating cross-functionally with teams and Sellers to drive customer success with Amazon.
- Manage and deliver against complex account goals where strategy is undefined. - Make tradeoffs between short-term needs and long-term strategic investment.
- Implement and track metrics to measure portfolio success and quality. Use these to guide work and uncover hidden opportunities.
Seller Relationship Management
- Build trusted advisor relationships and serve as a business advocate for your Sellers.
- Deliver timely, accurate, and professional operational support within specified SLAs.
- Drive optimal program and Customer Success Manager satisfaction.
- Liaise with partner teams and coordinate cross-functionally to resolve Seller issues quickly and with high quality.
- Play a consultant role with oversight of key strategic activities-follow up, escalate, and clear blockers across organizations. Advocate as the voice of the customer internally using data and anecdotes to drive prioritization.
- Educate Sellers on driving incremental growth through tools, policies, products, and programs. Maintain deep knowledge to tie recommendations to Sellers' specific goals.
Program Process Excellence
- Act as a thought leader in defining success criteria and understanding Seller business needs in a changing environment.
- Improve team efficiency and optimize existing processes. Manage initiatives and deliver solutions independently across teams.
- Assist in defining and designing tools, SOPs, and processes for Seller Services.
- Identify and define feature enhancements and new products based on customer feedback, data analysis, and competitive gaps.
- Aggregate themes and data to serve as Voice of the Seller with owning teams, addressing opportunities at root cause level.
- Own project status communication-deliver clear, concise summaries to leadership and respond to questions in detail.
BASIC QUALIFICATIONS
- Experience with strong project management skills and the ability to thrive in a fast-paced environment
- Experience in an account management, licensing or business development role
- Experience with data/analytics and using data to make decisions
- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
- Bachelor's degree
PREFERRED QUALIFICATIONS
- 5+ years of multi-million dollar contract negotiation experience
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
- Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, AZ, Tempe - 80,000.00 - 140,000.00 USD annually
USA, TX, Austin - 80,000.00 - 140,000.00 USD annually
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US