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Amazon Seller Support Remote Jobs in Decatur, GA

My Amazon Guy

Brand Manager

Alpharetta, GA · Remote

$36K - $80K/yr

This is a remote position. Are you a strategic and deductive person? Do you like to deliver? Are ... sales while giving our clients the peace of mind that everything on Amazon is taken care of.

My Amazon Guy

Brand Director

Alpharetta, GA · Remote

$60K - $100K/yr

Requirements * 3+ years of Amazon Seller Central experience or comparable knowledge (flat files ... Fun fully remote culture with a sense of community and collaboration, and a team-oriented ...

My Amazon Guy

Brand Manager (Intern)

Alpharetta, GA · Remote

$8 - $16/hr

This is a remote position. Want to catapult out of that "uniform" and into a world of digital ... sales while giving our clients the peace of mind that everything on Amazon is taken care of.

Aprio

Sales Support Proposal Specialist

Alpharetta, GA · On-site +1

$22 - $29.75/hr

The Sales Support Project Specialist plays an important role in supporting strategic sales pursuits ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

Aprio

Sales Support Proposal Specialist

Atlanta, GA · On-site +1

$21.75 - $29.25/hr

The Sales Support Project Specialist plays an important role in supporting strategic sales pursuits ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

My Amazon Guy

DTC Team Lead

Atlanta, GA · Remote

$65K - $80K/yr

This is a remote position. The DTC Team Lead is the director-level owner of Direct-to-Consumer (DTC ... Act as strategic partner for high-value clients, aligning DTC and Amazon efforts, and guiding ...

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Amazon Seller Support Remote information

See Decatur, GA salary details

$38.6K

$88.5K

$162.6K

How much do amazon seller support remote jobs pay per year?

As of Jul 31, 2026, the average yearly pay for amazon seller support remote in Decatur, GA is $88,517.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,700.00 and $122,000.00 per year, depending on experience, location, and employer.

What does an Amazon Seller Support Remote employee do?

An Amazon Seller Support Remote employee assists third-party sellers on the Amazon platform by providing support through phone, chat, or email. Their responsibilities include resolving technical issues, answering policy questions, guiding sellers on how to list products, and helping with account management. They work remotely, which allows them to assist sellers from anywhere, using Amazon’s systems and resources. Seller Support employees are crucial in ensuring a smooth experience for sellers, helping them navigate the platform and maintain compliance with Amazon’s policies.

What are some common challenges faced by Amazon Seller Support Remote specialists, and how are they addressed?

Amazon Seller Support Remote specialists often encounter challenges such as resolving complex seller issues, managing high ticket volumes, and navigating evolving platform policies. To address these, specialists receive ongoing training, access to internal resources, and support from team leads. Collaboration with other support teams and clear communication with sellers are essential for resolving cases efficiently. Developing strong problem-solving and multitasking skills can help specialists thrive in this dynamic role.

What are the key skills and qualifications needed to thrive as an Amazon Seller Support Remote specialist, and why are they important?

To thrive as an Amazon Seller Support Remote specialist, you need strong problem-solving abilities, customer service expertise, and a good understanding of Amazon’s seller policies, often supported by experience in e-commerce or customer support roles. Familiarity with CRM systems, Amazon Seller Central, ticketing platforms, and sometimes proficiency in multiple languages are typically required. Excellent communication, patience, and the ability to manage stressful situations help individuals stand out in this customer-facing role. These skills ensure timely and effective resolution of seller issues, leading to improved satisfaction and smooth marketplace operations.

What is the difference between Amazon Seller Support Remote vs Amazon Customer Service Representative?

AspectAmazon Seller Support RemoteAmazon Customer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with Amazon seller platformHigh school diploma or equivalent; general customer service skills
Work EnvironmentRemote, home-based with flexible hoursRemote or on-site, depending on location; standard shifts
Employer & Industry UsageAmazon marketplace sellers; Amazon's support team

Amazon Seller Support Remote roles focus on assisting Amazon sellers with platform issues, requiring specific knowledge of seller tools. Customer Service Representatives handle general customer inquiries across various Amazon services. While both roles are remote and customer-focused, Seller Support roles demand specialized platform knowledge, whereas Customer Service roles cover broader customer issues.

What job categories do people searching Amazon Seller Support Remote jobs in Decatur, GA look for? The top searched job categories for Amazon Seller Support Remote jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Amazon Seller Support Remote jobs? Cities near Decatur, GA with the most Amazon Seller Support Remote job openings:
Amazon Seller Support Remote jobs near you

Brand Manager

My Amazon Guy

Alpharetta, GA • Remote

$36K - $80K/yr

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago

Job description

This is a remote position.

Are you a strategic and deductive person? Do you like to deliver? Are you excited about Brands? If you have the skills and experience, this job is for you!

We are looking for a leader with HIGH DRIVE and the ability to work well in a fast paced work environment. The ideal candidate should be a strategic communicator, have strong work ethic, and be able to motivate and inspire others while taking full ownership of the team's success.

About My Amazon Guy
My Amazon Guy is a growing digital marketing agency with more than 500+ employees and clients! We are engaging, rewarding, and innovative. Our company’s goal is to grow sales while giving our clients the peace of mind that everything on Amazon is taken care of.

Responsibilities
  • Manage client accounts with focus on retention, value-add, and communication (KPI: churn rate under 5% per pod/month)
  • Oversee 2 international reports and up to 2 Jr. Brand Managers; ensure accountability, proper delegation, and weekly check-ins
  • Conduct weekly 1:1s, team huddles, and structured calls to align with reports and leadership
  • Learn brand strategies quickly, identify pain points, and create tailored client plans
  • Lead clients through MAG processes, ensuring deliverables, milestones, and consistent daily communication
  • De-escalate issues with facts and solutions; proactively build client trust to prevent problems
  • Be prepared for client meetings with clear agendas, notes, and sales-focused discussions
  • Maintain organized Asana boards (max 65 tasks) and QA deliverables for accuracy before client presentation


Requirements
  • 1+ years of Amazon Seller Central experience or comparable knowledge (flat files, inventory, FBA, reinstatements, case filing, PPC, brand registry, SEO, Helium10, keyword research, etc.)
  • Familiarity with key Seller Central functions; not required to be an expert in all areas but willing to learn and train staff
  • Strong preference for 1+ years of agency experience; able to handle multiple demands and shifting priorities
  • Proven management experience, including direct reports, hiring, performance management, and staff development
  • Ability to lead teams, solve issues, and anticipate organizational needs
  • Comfortable in fast-changing environments; skilled at multitasking and ensuring task completion
  • Proficiency with workplace tools such as Zoom, Slack, and Asana (or similar platforms)
  • Strong project management skills and a passion for organizing, planning, and execution
  • Experience managing client accounts, leading calls, and maintaining frequent client communication to drive sales
  • Independent, people-focused, tech-savvy, and passionate about eCommerce growth
  • A dual-monitor setup is required (at least 8GB of RAM)
  • Must have at least 25 MBPS internet speed


Benefits
  • Competitive salary!
  • Generous PTO, sick time, and 7 paid company holidays
  • 401(k) with a 4% match
  • Health insurance coverage – 60% company contribution, starting day 91 of employment
  • Fun, fully remote culture – community-focused and team-oriented environment
  • Opportunity to run your own Amazon selling business using company resources – we encourage entrepreneurs, and many of our employees have their own selling accounts
  • Unlimited learning and growth – if you meet and exceed our core values and drive sales, you’ll have ongoing opportunities to grow, advance, and earn more