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Amazon Remote Jobs in Atlanta, GA (NOW HIRING)

Remote- Customer Experience Service

Atlanta, GA ยท Remote

$15.50 - $21/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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Amazon Remote information

What are Amazon remote jobs?

Amazon remote jobs are positions offered by Amazon that allow employees to work from home or another location outside of a traditional Amazon office. These jobs can be found in various departments, including customer service, human resources, software development, and more. Remote roles offer flexibility and the opportunity to work for Amazon without needing to relocate. Candidates typically need a reliable internet connection, a suitable workspace, and may need to reside in specific locations depending on the job requirements.

Does Amazon allow fully remote work?

Amazon offers a variety of remote job opportunities, including fully remote roles in customer service, technical support, and corporate positions. The availability of fully remote work depends on the specific role and department, with some positions requiring on-site presence or hybrid arrangements. Candidates should review individual job postings for location and remote work options.

Is Amazon offering remote jobs?

Yes, Amazon offers remote job opportunities across various roles, including customer service, technical support, and corporate positions. These jobs often require strong communication skills and may involve flexible schedules or specific technical requirements. Remote positions are available in multiple regions, depending on the role and location policies.

What are the main challenges of working in a remote position at Amazon and how does the company support remote employees?

One of the main challenges of working remotely at Amazon is staying connected with your team and maintaining effective communication across different time zones or departments. Amazon addresses this by providing robust collaboration tools, regular virtual meetings, and clear documentation processes. Additionally, remote employees have access to training resources, mentorship programs, and virtual events to foster professional growth and inclusion. The company encourages proactive communication and offers various support channels to help remote workers balance productivity and well-being.

What are the key skills and qualifications needed to thrive as an Amazon remote employee?

To thrive as an Amazon Remote employee, you typically need strong problem-solving abilities, time management, and relevant experience in your field, often supported by a high school diploma or higher. Familiarity with Amazon's internal tools, customer service platforms, and collaboration software such as Amazon Connect and Slack is often required, depending on the role. Excellent communication, self-motivation, and the ability to work independently are critical soft skills for remote success. These skills and qualifications ensure productivity, effective teamwork, and high-quality service delivery in a virtual work environment.

What is the difference between Amazon Remote vs Amazon Customer Service Associate?

AspectAmazon RemoteAmazon Customer Service Associate
Required CredentialsHigh school diploma or equivalent; sometimes college experienceHigh school diploma or equivalent
Work EnvironmentRemote, home-basedRemote, home-based or call center
Employer & Industry UsageAmazon's remote workforce across various rolesAmazon's customer support teams
Common Search & ComparisonYesYes

Amazon Remote roles typically involve a variety of positions that can be performed from home, often requiring specific skills or experience. Amazon Customer Service Associates focus specifically on customer support, handling inquiries and resolving issues remotely or in call centers. Both roles are part of Amazon's remote workforce, but they differ in responsibilities and sometimes in required credentials.

What are the most commonly searched types of Amazon jobs in Atlanta, GA? The most popular types of Amazon jobs in Atlanta, GA are:
What job categories do people searching Amazon Remote jobs in Atlanta, GA look for? The top searched job categories for Amazon Remote jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Amazon Remote jobs? Cities near Atlanta, GA with the most Amazon Remote job openings:
Infographic showing various Amazon Remote job openings in Atlanta, GA as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution.

Part-Time Weekend Remote Customer Service Representative

Aaron Plumbing INC

Suwanee, GA โ€ข Remote

$18 - $23/hr

Part-time

PTO

Posted 8 days ago


Job description

Benefits:
  • Paid time off
  • Training & development

Part-Time Remote Customer Service RepresentativeAaron Services: Plumbing, Heating & Cooling
Fully Remote Within Georgia | Approximately 22 Hours per Week, With Additional Hours Available

Help Us Deliver an Exceptional Customer Experience
Aaron Services is a family-owned plumbing, heating, and cooling company serving homeowners throughout the greater Atlanta area suburbs since 1978. We’re looking for a friendly, dependable Customer Service Representative to join our team in a part-time, fully remote position.
You’ll often be the first person a customer speaks with, so professional, reassuring communication and a commitment to excellent service are essential. We’re a positive, upbeat team with high standards, and we’re always happy to support one another.
Schedule
  • Friday: 8:30 a.m.–4:30 p.m.
  • Saturday: 7:30 a.m.–2:30 p.m.
  • Sunday: 7:30 a.m.–2:30 p.m.
Additional hours may be available based on company needs and employee availability.
Primary Responsibilities

  • Respond to incoming customer contacts by phone, email, and text
  • Schedule plumbing, heating, and air-conditioning appointments in ServiceTitan
  • Gather and accurately record customer, property, and service information
  • Communicate clearly and professionally throughout the scheduling process
  • Convey messages and important information to technicians, managers, and other team members
  • Maintain accurate customer records
  • Assist with other administrative work as needed
  • Help ensure every customer receives friendly, responsive service
Remote-Work Requirements

The employee must be located in and perform all work from within Georgia.
During scheduled hours, the employee must work from a quiet, distraction-free workspace and remain available at a computer to answer calls, respond to messages, schedule appointments, and fulfill the responsibilities of the position. Reliable high-speed internet and a dependable computer setup are required.
What We’re Looking For

  • Highly professional and friendly verbal and written communication skills
  • A genuine desire to help and book customers
  • Dependability and the ability to work scheduled shifts independently
  • Strong attention to detail and organizational skills
  • Comfort managing calls, emails, texts, and multiple tasks
  • A calm, pleasant, and solution-oriented approach
  • The ability to learn new software, processes, and service information
Preferred Experience

The following experience is helpful but not required:
  • Customer service or dispatch experience with a plumbing or HVAC company
  • Experience using ServiceTitan
  • Experience with Google Chat, Google Docs, or other Google products
We’re willing to train the right person who brings excellent communication skills, dependability, a positive attitude, and a strong commitment to customer service.
You’ll Thrive Here If You…

  • Genuinely enjoy helping people and making stressful situations easier
  • Communicate with warmth, confidence, and professionalism
  • Stay organized while managing calls, texts, emails, and scheduling needs
  • Are dependable, self-motivated, and take ownership of completing your work
  • Enjoy working independently while supporting a positive, upbeat team
About Aaron Services

Aaron Services has been family-owned and operated since 1978. We’ve built our reputation by treating customers honestly, communicating clearly, and providing dependable home services. Our team takes pride in supporting one another and maintaining the high standards that have earned us more than 2,500 five-star reviews.
If you’re looking for a steady remote position with a positive team and enjoy helping customers feel heard and taken care of, we’d love to hear from you.

This is a remote position.