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Amazon L3 Jobs (NOW HIRING)

Wipro

AWS Architect (Python & Kubernetes)

Austin, TX · On-site

$64.25 - $84.25/hr

... • Amazon EventBridge -- event-driven architecture, rule patterns, event bus design, schema ... L2/L3 constructs • Translating PRDs into system design: breaking product requirements into ...

Purple Drive

Service Now SME

Bloomfield, NJ · On-site

Overview: Overview We are looking for a highly skilled ServiceNow SME/L3 to lead the design and ... Configure and Manage Multiple VR Sources including Guardium, Tenable, Amazon Inspector and Whitehat.

Orion180

Product Support Analyst

Irving, TX · On-site

Receive L2/L3 escalations from Insurance CX (via OmniDesk, phone, and email) when frontline support ... Contribute to standalone sales readiness (Amazon storefront, direct web store) by supporting ...

Ingram Micro

Sr AWS Support Engineer

Buffalo, NY · On-site

$110K - $130K/yr

Reduce Escalations to AWS (L3): Act as the senior technical authority to resolve complex issues ... Strong knowledge of AWS services but not limited to Amazon EC2, Amazon S3, AWS IAM, Amazon VPC ...

Ingrammicro

Sr AWS Support Engineer

Buffalo, NY · Hybrid

$110K - $130K/yr

Reduce Escalations to AWS (L3): Act as the senior technical authority to resolve complex issues ... Strong knowledge of AWS services but not limited to Amazon EC2, Amazon S3, AWS IAM, Amazon VPC ...

IndSoft Inc

Hadoop Administartor

Bridgewater, NJ · On-site

... L2 and L3), support and optimize Hadoop cluster infrastructure. • Support development and ... Amazon Cloud (AWS) (not mandatory) but huge PLUS Manohar Baddigam IndSoft 630-324-0006 Ext 304/ 630 ...

IndSoft Inc

Hadoop Administartor

Bridgewater, NJ · On-site

... L3), support and optimize Hadoop cluster infrastructure. Support development and production ... Experience with RHEL 5 or 6 Linux. ***experience with Amazon Cloud (AWS) (not mandatory) but huge ...

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How much do amazon l3 jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for amazon l3 in the United States is $55.87, according to ZipRecruiter salary data. Most workers in this role earn between $48.08 and $61.54 per hour, depending on experience, location, and employer.

What is an L3 in Amazon?

An L3 at Amazon is an entry-level or early-career position, often associated with roles such as Operations Associate or Customer Service Associate. Employees at this level typically perform basic tasks, follow established procedures, and may require some prior training or experience. Advancement to higher levels involves gaining skills, experience, and demonstrating performance in the role.

What are level 3 jobs in Amazon?

Level 3 jobs at Amazon typically refer to entry-level or early-career positions such as Warehouse Associate, Customer Service Associate, or Operations Technician. These roles often require basic skills, may involve shift work, and serve as a foundation for career advancement within the company.

How much does a L3 make at Amazon?

An Amazon L3 employee typically earns a base salary ranging from $40,000 to $60,000 annually, depending on location and experience. Additional compensation may include bonuses and stock options, especially for roles in fulfillment centers or corporate offices.

What jobs pay more than $300,000 a year?

In the context of an Amazon L3 role, salaries exceeding $300,000 annually are typically found in senior leadership positions such as Director, Vice President, or higher executive roles, which often include bonuses, stock options, and other incentives. These roles require extensive experience, advanced skills, and often a track record of leadership in technology, operations, or business management.

What does a typical day look like for an Amazon L3 employee?

A typical day for an Amazon L3 employee often involves handling operational tasks, organizing workflow, analyzing data, and collaborating with colleagues and supervisors to resolve issues. Depending on the department, you may be responsible for tracking and reporting performance metrics, escalating problems, or ensuring process compliance. The role frequently requires multitasking, prioritizing competing demands, and contributing to process improvements. Amazon L3 employees work in a dynamic, fast-paced environment where adaptability and a proactive approach are valued. This position often serves as a stepping stone for advancement within Amazon, offering opportunities to learn, grow, and move into more senior roles.

What are the key skills and qualifications needed to thrive in the Amazon L3 position, and why are they important?

Excelling as an Amazon L3 employee requires strong analytical abilities, attention to detail, and a bachelor's degree or equivalent experience. Familiarity with internal Amazon systems, Microsoft Office Suite (especially Excel), and using task management software is typically expected. Effective communication, adaptability, and teamwork set standout candidates apart in this environment. These skills are crucial for meeting productivity targets, operating efficiently in a fast-paced setting, and supporting cross-functional projects.

What is an Amazon L3 job?

An Amazon L3 job refers to an entry-level position within Amazon's job leveling system. L3 roles are typically associate or specialist positions requiring minimal prior experience. These roles often involve operational, administrative, or support tasks in areas like fulfillment centers, customer service, or corporate functions. L3 employees have opportunities for growth and can advance to higher levels with experience and strong performance.

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Amazon L3 jobs near you

Contact Center Architect (AWS Connect)

Omni Inclusive

Raritan, NJ • On-site

$66.25 - $87/hr

Other

Posted 3 days ago

Job description

Job Title : Contact Center Architect (AWS Connect)
Top Skills Required :
1. AWS Connect
2. AWS Connect Q
3. Contact Center technologies
Role Summary
We are seeking a Senior Amazon Connect Architect to own the architecture, stability, and evolution of a global, multi region Amazon Connect contact center platform supporting enterprise operations across NA, EMEA, and APAC. This is a hands on architect role, not L2/L3 support.
The role will act as the primary SME for Amazon Connect, AWS serverless integrations, contact center AI, and complex enterprise integrations.
Key Responsibilities
• Serve as primary architect & SME for Amazon Connect across multiple global regions
• Design and maintain highly available, region isolated architectures (Prod / Dev / Lab / Sandbox)
• Architect and manage complex IVR/contact flows (100+ flows) using DynamoDB + Lambda orchestration
• Lead integrations with:
o ServiceNow CTI (CTA)
o AWS Lambda, DynamoDB, Kinesis, S3, Redshift
o Lex, Polly, Contact Lens
o WebRTC voice/video channels
• Drive AI enablement (Contact Lens, Agent Assist, conversational AI, GenAI POCs)
• Ensure security, IAM, compliance, and audit alignment with enterprise standards
• Own production stability, incident analysis, and resiliency improvements
• Lead global KT sessions, mentor engineering and operations teams
• Partner with AWS, client stakeholders, and leadership on roadmap, cost optimization, and innovations
Mandatory Skills & Experience
• 10+ years overall experience in Contact Center
• Deep, hands on Amazon Connect experience (architecture + production)
• Strong AWS serverless experience: Lambda, DynamoDB, Kinesis, S3
• Proven ServiceNow CTI integration experience
• Experience supporting enterprise, multi region contact center platforms
• Ability to operate as a client facing architect & escalation point
Strongly Preferred
• Amazon Connect AI (Contact Lens, Agent Assist, sentiment, QA analytics)
• WebRTC or digital channel integrations
• AWS cost optimization and pricing model knowledge
• Experience working with AWS TAMs / solution architects
Certifications (Preferred)
• Amazon Connect Communications Specialist
• Amazon Connect Developer
• AWS Certified Solutions Architect (Associate or higher)

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