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Amazon Hub Jobs (NOW HIRING)

Amazon

Sr Onboarding Support, Hub Delivery

Austin, TX · On-site

In this position, you will be responsible for supporting local businesses who have applied to become Amazon Hub Delivery Partners responsible for making deliveries. You will work alongside Business ...

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How much do amazon hub jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for amazon hub in the United States is $54.82, according to ZipRecruiter salary data. Most workers in this role earn between $41.35 and $65.87 per hour, depending on experience, location, and employer.

What is an Amazon Hub?

An Amazon Hub job typically involves managing or assisting with Amazon's network of pickup and delivery locations, such as Amazon Hub Lockers and Counters. Employees in this role may help customers retrieve packages, ensure locker functionality, or support partner locations. Depending on the specific position, responsibilities can vary from customer service to logistical support.

What does a typical shift look like for someone working at an Amazon Hub?

A typical shift at an Amazon Hub involves receiving and sorting packages, assisting customers with pickups and returns, and maintaining an organized and secure storage area. Team members are often on their feet and interact directly with the public, responding to inquiries or troubleshooting delivery issues. Shifts may vary in length and can include evenings or weekends, depending on the hub’s location and customer demand. You’ll work closely with a small team and regularly communicate with Amazon logistics staff to ensure smooth package flow and outstanding service.

What are the key skills and qualifications needed to thrive in the Amazon Hub position?

To excel in an Amazon Hub role, you typically need strong organizational skills, customer service experience, and attention to detail, often supported by a high school diploma or equivalent. Familiarity with point-of-sale systems, package scanning devices, and inventory management software is frequently required. Outstanding interpersonal skills, the ability to problem-solve quickly, and the capacity to remain calm during busy periods are also valuable assets. These competencies ensure efficient package handling, a positive customer experience, and smooth day-to-day operations.

More about Amazon Hub jobs
What cities are hiring for Amazon Hub jobs? Cities with the most Amazon Hub job openings:
What states have the most Amazon Hub jobs? States with the most job openings for Amazon Hub jobs include:
What job categories do people searching Amazon Hub jobs look for? The top searched job categories for Amazon Hub jobs are:
Amazon Hub jobs near you
Infographic showing various Amazon Hub job openings in the United States as of August 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 79% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $114,025 per year, or $54.8 per hour.

Sr Onboarding Support, Hub Delivery

Amazon

Austin, TX

Full-time

Re-posted 13 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,062 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

In this position, you will be responsible for supporting local businesses who have applied to become Amazon Hub Delivery Partners responsible for making deliveries. You will work alongside Business Development Managers and local Account Development Executives to support current applicants in completing the web application, verifying their insurance, and validating their space.
Key job responsibilities
Drive continuous improvement throughout team processes, identifying gaps and supporting resolutions
Support implementations of team standards, writing SOPs and improving current documents
Build relationships with applicants, small business owners and future Amazon delivery partners
Communicate with applicants and future partners 1:1 with through phone and email
Set proper expectations with applicants to ensure they're setup for success
Track and monitor applicants in the vetting and onboarding pipeline
Track account activity and update pipeline in Salesforce
Troubleshoot application errors and submit Tech tickets to Hub Tech partners to solve
About the team
The Hub Delivery Partner program is part of Amazon's fast growing and always evolving delivery program.

We partner with small business owners who then deliver to Amazon customers. Our partners raise the bar for delivery experience, and the Hub Delivery Partner team is looking for process driven contributors who are eager to build a program that enables their success.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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