Amazon Connect Consultant, Technical Transformation Our Deloitte Sales & Service team empowers ... Ability to provide clear guidance to others The team Our Sales & Service offering drives global ...
Amazon Connect Consultant, Technical Transformation Our Deloitte Sales & Service team empowers ... Ability to provide clear guidance to others The team Our Sales & Service offering drives global ...
Amazon Connect Manager, Technical Transformation
$110K - $111K/yr
Amazon Connect Manager, Technical Transformation Our Deloitte Sales & Service team empowers ... Ability to provide clear guidance to others The team Our Sales & Service offering drives global ...
Amazon Connect Manager, Technical Transformation
$110K - $111K/yr
Amazon Connect Manager, Technical Transformation Our Deloitte Sales & Service team empowers ... Ability to provide clear guidance to others The team Our Sales & Service offering drives global ...
Transportation Area Manager
Georgetown, IN · On-site
$59K - $80K/yr
In addition, one of the most important aspects of your job is to lead change at internet speed because innovation has made us the global company that we are today. Amazon offers competitive packages ...
Transportation Area Manager
Georgetown, IN · On-site
$59K - $80K/yr
In addition, one of the most important aspects of your job is to lead change at internet speed because innovation has made us the global company that we are today. Amazon offers competitive packages ...
Amazon Connect Senior Consultant, Technical Transformation Our Deloitte Sales & Service team ... Ability to provide clear guidance to others The team Our Sales & Service offering drives global ...
Amazon Connect Senior Consultant, Technical Transformation Our Deloitte Sales & Service team ... Ability to provide clear guidance to others The team Our Sales & Service offering drives global ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... At Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... At Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... Represent Amazon's owner's representative on construction sites daily, as, interacting with ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... Represent Amazon's owner's representative on construction sites daily, as, interacting with ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... Represent Amazon's owner's representative on construction sites daily, as, interacting with ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... Represent Amazon's owner's representative on construction sites daily, as, interacting with ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... Represent Amazon's owner's representative on construction sites daily, as, interacting with ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... Represent Amazon's owner's representative on construction sites daily, as, interacting with ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... Represent Amazon's owner's representative on construction sites daily, as, interacting with ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... Represent Amazon's owner's representative on construction sites daily, as, interacting with ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... At Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... At Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything ...
Engineering Operations Technician, Data Center Engineering Operations (DCEO)
New Carlisle, IN · On-site
$63K - $85K/yr
... Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and ...
Engineering Operations Technician, Data Center Engineering Operations (DCEO)
New Carlisle, IN · On-site
$63K - $85K/yr
... Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... Represent Amazon's owner's representative on construction sites daily, as, interacting with ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... Represent Amazon's owner's representative on construction sites daily, as, interacting with ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... At Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... At Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything ...
At Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything ... Global 500 companies trust our robust suite of products and services to power their businesses.
At Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything ... Global 500 companies trust our robust suite of products and services to power their businesses.
... Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and ...
... Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and ...
Engineering Operations Technician, Data Center Engineering Operations (DCEO)
New Carlisle, IN · On-site
$63K - $85K/yr
... Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and ...
Engineering Operations Technician, Data Center Engineering Operations (DCEO)
New Carlisle, IN · On-site
$63K - $85K/yr
... Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... Represent Amazon's owner's representative on construction sites daily, as, interacting with ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... Represent Amazon's owner's representative on construction sites daily, as, interacting with ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... Represent Amazon's owner's representative on construction sites daily, as, interacting with ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... Represent Amazon's owner's representative on construction sites daily, as, interacting with ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... Represent Amazon's owner's representative on construction sites daily, as, interacting with ...
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global ... Represent Amazon's owner's representative on construction sites daily, as, interacting with ...
Senior Site EHS Manager
Indianapolis, IN · On-site
At Amazon, we prioritize health, safety, and well-being above all else. There is nothing more ... Global Safety Database entries to ensure compliance to global safety standards and local ...
Senior Site EHS Manager
Indianapolis, IN · On-site
At Amazon, we prioritize health, safety, and well-being above all else. There is nothing more ... Global Safety Database entries to ensure compliance to global safety standards and local ...
Amazon Global information
See Indiana salary details
$73.8K is the 25th percentile. Wages below this are outliers.
$59K - $81.8K
39% of jobs
$81.8K - $104.7K
4% of jobs
The median wage is $109.5K / yr.
$104.7K - $127.5K
34% of jobs
$127.5K - $150.3K
14% of jobs
$150.3K - $173.2K
2% of jobs
$173.2K - $196K
0% of jobs
$196K - $218.9K
4% of jobs
$218.9K - $241.7K
2% of jobs
$241.7K - $264.5K
0% of jobs
$264.5K - $287.4K
0% of jobs
$287.4K - $310.2K
1% of jobs
$59K
$119.5K
$310.2K
How much do amazon global jobs pay per year?
What is an Amazon Global job?
An Amazon Global job typically refers to roles within Amazon that focus on international markets, global supply chains, or cross-border operations. These jobs may involve logistics, e-commerce expansion, regional strategy, or working with global teams to enhance Amazon’s presence worldwide. Positions can range from corporate roles in marketing, finance, and operations to fulfillment and customer service roles supporting multiple countries. Many Amazon Global jobs require knowledge of international markets, regulatory compliance, and cross-cultural collaboration.
What are the primary challenges faced in an Amazon Global position?
Professionals in Amazon Global roles often encounter challenges related to navigating complex international shipping regulations, managing time zone differences, and coordinating logistics across multiple countries. It's common to address issues like customs compliance, multilingual customer inquiries, and adapting processes to align with regional business practices. The work environment is fast-paced and highly collaborative, frequently involving cross-functional teams such as product managers, legal advisors, and logistics specialists. Success in this role relies on problem-solving skills, cultural sensitivity, and the ability to adapt quickly to evolving global market conditions.
What are the key skills and qualifications needed to thrive in the Amazon Global position, and why are they important?
To thrive in an Amazon Global role, you need expertise in international logistics, supply chain management, and cross-border e-commerce, typically supported by a degree in business, supply chain, or related fields. Familiarity with tools like Amazon Seller Central, SAP, and global shipping compliance platforms is common and often required. Strong communication, cultural awareness, and adaptability are crucial soft skills for collaborating with global partners and customers. These abilities ensure efficient operations, seamless international transactions, and positive relationships across diverse markets.

Deloitte rating
8.1
Based on 90 frontline employees who took The Breakroom Quiz
60th of 148 rated financial services
Job description
Amazon Connect Consultant, Technical Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As an Amazon Connect technical Consultant, you'll be a hands-on contributor for designing, configuring, and building Amazon Connect contact center capabilities. You'll translate requirements into contact flows and integrations, partner closely with client stakeholders and project leadership, and help coordinate day-to-day delivery with onshore/offshore developers. You'll apply AWS best practices to produce secure, reliable solutions and support testing, releases, and early-life stabilization. Key responsibilities include:
- Design and build Amazon Connect solutions (contact flows, routing/queues, IVR, prompts, hours/holiday logic)
- Develop integrations using AWS services (e.g., Lambda, API Gateway, DynamoDB/S3, Lex) and enterprise systems (CRM/ITSM)
- Own technical tasks from design through deployment (estimates, stories, documentation, unit testing)
- Support sprint execution by managing dependencies and unblocking development across teams
- Contribute to quality via code reviews, standards, monitoring/logging, and defect triage
- Troubleshoot production issues and support release cutovers and post-go-live stabilization
- Provide day-to-day client-facing technical guidance; contribute to proposals/solutioning as needed
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 3+ years of overall experience in IT/software delivery, including delivering enterprise contact center or cloud solutions end-to-end
- 1+ years of hands-on Amazon Connect implementation experience (contact flows, routing/queues, IVR, integrations, testing and cutover)
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
- Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
- Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
- Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
- Telephony/SIP and contact center migration experience
- AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
- Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $82,600 to $162,800.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
Amazon Connect Consultant, Technical Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As an Amazon Connect technical Consultant, you'll be a hands-on contributor for designing, configuring, and building Amazon Connect contact center capabilities. You'll translate requirements into contact flows and integrations, partner closely with client stakeholders and project leadership, and help coordinate day-to-day delivery with onshore/offshore developers. You'll apply AWS best practices to produce secure, reliable solutions and support testing, releases, and early-life stabilization. Key responsibilities include:
- Design and build Amazon Connect solutions (contact flows, routing/queues, IVR, prompts, hours/holiday logic)
- Develop integrations using AWS services (e.g., Lambda, API Gateway, DynamoDB/S3, Lex) and enterprise systems (CRM/ITSM)
- Own technical tasks from design through deployment (estimates, stories, documentation, unit testing)
- Support sprint execution by managing dependencies and unblocking development across teams
- Contribute to quality via code reviews, standards, monitoring/logging, and defect triage
- Troubleshoot production issues and support release cutovers and post-go-live stabilization
- Provide day-to-day client-facing technical guidance; contribute to proposals/solutioning as needed
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 3+ years of overall experience in IT/software delivery, including delivering enterprise contact center or cloud solutions end-to-end
- 1+ years of hands-on Amazon Connect implementation experience (contact flows, routing/queues, IVR, integrations, testing and cutover)
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
- Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
- Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
- Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
- Telephony/SIP and contact center migration experience
- AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
- Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $82,600 to $162,800.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US