At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
Sarasota, FL · On-site
$14 - $19.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
Sarasota, FL · On-site
$14 - $19.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
$14.75 - $20.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
$14.75 - $20.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
Iowa City, IA · On-site
$14.25 - $19.50/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
Iowa City, IA · On-site
$14.25 - $19.50/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
Columbus, OH · On-site
$14 - $19.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
Columbus, OH · On-site
$14 - $19.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
$13.75 - $19.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
$13.75 - $19.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
$14.75 - $20.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
$14.75 - $20.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
Middlesex, NJ · On-site
$15 - $20.50/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
Middlesex, NJ · On-site
$15 - $20.50/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
Omaha, NE · On-site
$13.75 - $19.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
Omaha, NE · On-site
$13.75 - $19.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
Columbus, OH · On-site
$14 - $19.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
Columbus, OH · On-site
$14 - $19.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
Iowa City, IA · On-site
$14.25 - $19.50/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
Iowa City, IA · On-site
$14.25 - $19.50/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
Fort Worth, TX · On-site
$14 - $19.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
Fort Worth, TX · On-site
$14 - $19.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
Columbus, OH · On-site
$14 - $19.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
Columbus, OH · On-site
$14 - $19.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
Mills River, NC · On-site
$14 - $19.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
Mills River, NC · On-site
$14 - $19.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
Iowa City, IA · On-site
$14.25 - $19.50/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
Iowa City, IA · On-site
$14.25 - $19.50/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
Boise, ID · On-site
$13.75 - $19/hr
Description At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as ...
Delivery Station Customer Service Associate, DSL
Boise, ID · On-site
$13.75 - $19/hr
Description At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as ...
Delivery Station Customer Service Associate, DSL
$14.50 - $19.75/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Delivery Station Customer Service Associate, DSL
$14.50 - $19.75/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...
Amazon Dsl information
See salary details
$12.26 - $12.94
2% of jobs
$12.94 - $13.61
3% of jobs
$13.61 - $14.29
4% of jobs
$14.29 - $14.97
14% of jobs
$15.02 is the 25th percentile. Wages below this are outliers.
$14.97 - $15.65
18% of jobs
The median wage is $16.15 / hr.
$15.65 - $16.32
11% of jobs
$16.32 - $17
3% of jobs
$17 - $17.68
2% of jobs
$17.68 - $18.36
12% of jobs
$18.53 is the 75th percentile. Wages above this are outliers.
$18.36 - $19.03
20% of jobs
$19.03 - $19.71
10% of jobs
$12
$16
$19
How much do amazon dsl jobs pay per hour?
As of Jul 3, 2026, the average hourly pay for amazon dsl in the United States is $16.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.27 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Amazon Delivery Service Partner (DSP) Operations Manager, and why are they important?
To thrive as an Amazon DSP Operations Manager, you need strong organizational, leadership, and logistics management skills, often supported by experience in transportation or operations management. Familiarity with route planning software, fleet management tools, and Amazon's internal delivery tracking systems is typically required. Exceptional problem-solving abilities, communication, and the ability to motivate teams are crucial soft skills for this role. These competencies are vital to ensure efficient delivery operations, meet performance metrics, and maintain high levels of customer satisfaction.
What are Amazon Delivery Service Leaders (DSL) and what do they do?
Amazon Delivery Service Leaders (DSL) are managers who oversee teams of delivery associates within Amazon's Delivery Service Partner (DSP) program. Their primary responsibility is to ensure timely, safe, and accurate delivery of packages to customers. They manage daily operations, monitor performance metrics, coach team members, and help resolve issues that arise during deliveries. DSLs play a critical role in maintaining high customer satisfaction and fostering a positive team environment.
What are some common challenges faced by Amazon Delivery Service Leaders (DSLs) and how can they be overcome?
Amazon Delivery Service Leaders often encounter challenges such as managing tight delivery schedules, ensuring driver safety and compliance, and maintaining high performance standards. Success in this role requires strong organizational skills, adaptability, and the ability to motivate a diverse team. Building open communication channels with drivers and leveraging Amazon's technology for route optimization can help DSLs address these challenges effectively. Additionally, proactive problem-solving and regular feedback sessions can foster a positive work environment and drive continuous improvement.
What is the difference between Amazon Dsl vs Amazon Delivery Driver?
| Aspect | Amazon Dsl | Amazon Delivery Driver |
|---|---|---|
| Required Credentials | Driver's license, background check | Driver's license, background check |
| Work Environment | Office-based, logistics planning | On-road, delivery routes |
| Employer & Industry Usage | Amazon logistics, delivery network | Amazon delivery services, last-mile delivery |
| Common Search & Comparison Intent | Understanding logistics roles, career paths | Delivery job specifics, earning potential |
Amazon Dsl roles typically involve logistics planning and coordination within Amazon's delivery network, often based in an office environment. In contrast, Amazon Delivery Drivers focus on the physical delivery of packages on the road. Both roles require a valid driver's license and background checks but differ in daily tasks and work settings. Understanding these differences helps job seekers find the position that best matches their skills and career goals.
More about Amazon Dsl jobs
What job categories do people searching Amazon Dsl jobs look for? The top searched job categories for Amazon Dsl jobs are:
$14 - $19.25/hr
Full-time
Posted 15 days ago
Amazon rating
7.4
Based on 6,923 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We're making history and the good news is that we've only just begun.
At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages.
The work is beyond fulfilling and delivering customer orders; it's making sure we put smiles on customer's faces.
Key job responsibilities
As a Delivery Station Customer Service Associate, you will be responsible for:
Communicating with customers directly in-person, in addition to communicating via phone and email
Empathizing with and prioritizing customer needs
Upholding company values and respecting every customer
Resolving issues and setting appropriate expectations with customers
Clearly understanding and responding appropriately to the issues that customers present
Consistently composing grammatically correct, concise, and accurate written responses to customer issues
Approaching problems logically and with good judgment to ensure the appropriate customer outcome
Making quick and effective decisions on behalf of the customer
Working a flexible Full-Time (40+ hours per week) schedule
Performing the following tasks, with or without reasonable accommodation
Carry, lift, push and pull up to 49 pounds
Frequently push, pull, squat, bend and reach
Stand and walk during shifts lasting up to 12 hours
Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
Work in an environment where the temperature may vary due to outside weather conditions and is not controlled
A day in the life
You'll be based at one of our last-mile delivery warehouses, where Amazon's leading logistics system operates. As orders are dispatched and delivered, you'll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you'll be informing our delivery partners
Where you notice a delivery issue, you'll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon's logistics, you'll develop logistical and customer expertise that sets Amazon apart. You'll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.
About the team
Our mission is to be Earth's most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team
We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers' happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers' most complex issues.
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon's customer service even better, and we need excellent people to make that happen.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US