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Amazon Driver Support Jobs in Dallas, TX (NOW HIRING)

Synchrony Financial

VP, Amazon Analytics

Dallas, TX · On-site

The VP, Analytics will lead portfolio analytics for the Amazon Credit and Payment portfolio ... Build and evolve dashboards and reporting to monitor performance, diagnose drivers, and support ...

Global Enterprise LLC

CDL A Owner-Operators

Dallas, TX · On-site

$8.0K - $18K/wk

CDL-A Company Drivers in Texas Steady OTR freight with weekly pay up to $2,800+ and consistent ... Dedicated dispatch support. * Amazon & PO dedicated freight opportunities. * Stable and predictable ...

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Amazon Driver Support information

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How much do amazon driver support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for amazon driver support in Dallas, TX is $18.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.19 per hour, depending on experience, location, and employer.

What does an Amazon Driver Support do?

In an Amazon Driver Support position, your day usually involves responding to inquiries from delivery drivers via phone, chat, or email, troubleshooting issues such as route changes, delivery delays, or technical glitches with handheld devices. You may also coordinate with dispatch teams, logistics managers, and other support staff to resolve escalated problems and ensure timely deliveries. The pace can be fast, especially during peak delivery periods, and you'll often need to juggle multiple tasks at once. Working in this role provides valuable insight into Amazon's logistics network and can serve as a stepping stone to advancement opportunities within operations or management.

What are the key skills and qualifications needed to thrive in the Amazon Driver Support position?

To thrive as an Amazon Driver Support specialist, you need strong problem-solving skills, knowledge of logistics operations, and experience in customer or driver support, often supported by a high school diploma or equivalent. Familiarity with CRM systems, routing software, and internal Amazon platforms such as Mentor or Flex are commonly required. Excellent communication, patience, and multitasking abilities help resolve driver issues efficiently and foster positive working relationships. These skills are crucial for quickly addressing driver concerns, ensuring smooth delivery operations, and maintaining high service standards.

What is an Amazon Driver Support?

An Amazon Driver Support job involves assisting delivery drivers with issues they may encounter while completing deliveries. Support representatives help resolve problems related to routing, package deliveries, and technical difficulties with Amazon's delivery systems. They may communicate via phone, chat, or email to provide real-time assistance. The role requires strong problem-solving skills, knowledge of Amazon’s delivery policies, and the ability to stay calm under pressure.

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Amazon Driver Support jobs near you
Infographic showing various Amazon Driver Support job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,254 per year, or $18.4 per hour.

Sr Financial Analyst, North American Customer Fulfillment

Amazon

Irving, TX • On-site

$82K - $102K/yr

Full-time

Re-posted 21 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,066 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Amazon's North American Customer Fulfillment (NACF) Finance is looking for a Sr Financial Analyst supporting operational and functional leaders in AR within Amazon's Fulfillment Network. Amazon operates the most complex retail networks in the world, delivering billions of packages to hundreds of millions of homes and businesses annually. Come be part of this tremendous growth and join a dedicated team committed to operational and financial excellence where you will focus on the inputs, think like an owner and where every day is Day One.
To join us on this journey, we are looking for a self-starter with strong data collection and modeling capabilities, a keen attention to detail, and ability to manage multiple projects effectively

This role has regular interaction with various stakeholders across Finance, Operations, and Supply Chain, providing reporting and business support for decision making that have an impact at a big scale.
This role will require some technical expertise with SQL, Advanced Excel, and Quicksight to support the creation and design of reporting in the AR network.
Key job responsibilities
Business Finance Support:
- Use solid financial knowledge and business acumen to build models and analyses with little guidance and draw conclusions and make recommendations that deliver results, and drive improvements.
- Proactively identify opportunities to resolve finance defects and improve, automate, standardize or simplify finance or business tools and processes across teams and organizations.
- Independently align financial and operational analyses with your business partners, challenging business partner assumptions when necessary.
- Provide analysis and recommendations to business leaders to support operational and growth business decisions and action plans.
Controllership:
- Own the reporting for a business area and may supervise or teach others in areas of building or maintaining the reporting.
- Identify and solve complex data integrity issues and collaborate with stakeholders on resolution, insisting on the highest standards.
- Develop and execute data analysis processes that are scalable and auditable.
Communication:
- Intuitively utilize active listening skills to communicate data (both written and verbal) in a clear, concise, and unambiguous manner, adjusting your style based on audience, to articulate complex finance issues.
- Create effective business partnership with Finance partners and Site Leaders, manage competing priorities, and provide guidance during unexpected events.
Team Leadership:
- Take part in developing and mentoring activities, and leverage diverse perspectives.
A day in the life
No day in Operations is ever the same. As a Senior Financial Analyst of the NACF team you will work in a fast-paced, high-energy and ever-changing environment

You'll work alongside your Finance, Ops and Support teams to help make Amazon the Earth's Best Employer: automation, reporting, and data driven analysis will encompass your days.
You will be supporting multiple sites, so up to 20% Travel is expected throughout the year.
About the team
This role will partner closely with a broad range of Senior Leaders in Finance, Operations, Supply Chain, Engineering, and Technology. This role plays a critical role as a financial advocate and business partner

This role will design, develop, and maintain performance measurements and reporting on strategic input drivers to continuously improve the economics of the business.

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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