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Amazon Driver Support Jobs in Baltimore, MD (NOW HIRING)

RQ Tech HR LLC

Driver

Baltimore, MD · On-site

$18/hr

Coordinate with the operations team to handle support enquiries. * Keep the warehouse and showroom ... Prior experience with Amazon, UPS, Fedex * Prior experience handling high volume of pickups and ...

Amazon

Infra Delivery Technician, ADC InfraOps Decom

Jessup, MD · On-site

$15.50 - $20/hr

You will be responsible for having a reliable personal vehicle and valid driver's license to travel ... Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) ...

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All JobsAmazon Driver Support JobsAmazon Driver Support Jobs in Baltimore, MD

Amazon Driver Support information

See Baltimore, MD salary details

$11

$18

$26

How much do amazon driver support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for amazon driver support in Baltimore, MD is $18.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.29 per hour, depending on experience, location, and employer.

What does an Amazon Driver Support do?

In an Amazon Driver Support position, your day usually involves responding to inquiries from delivery drivers via phone, chat, or email, troubleshooting issues such as route changes, delivery delays, or technical glitches with handheld devices. You may also coordinate with dispatch teams, logistics managers, and other support staff to resolve escalated problems and ensure timely deliveries. The pace can be fast, especially during peak delivery periods, and you'll often need to juggle multiple tasks at once. Working in this role provides valuable insight into Amazon's logistics network and can serve as a stepping stone to advancement opportunities within operations or management.

What are the key skills and qualifications needed to thrive in the Amazon Driver Support position?

To thrive as an Amazon Driver Support specialist, you need strong problem-solving skills, knowledge of logistics operations, and experience in customer or driver support, often supported by a high school diploma or equivalent. Familiarity with CRM systems, routing software, and internal Amazon platforms such as Mentor or Flex are commonly required. Excellent communication, patience, and multitasking abilities help resolve driver issues efficiently and foster positive working relationships. These skills are crucial for quickly addressing driver concerns, ensuring smooth delivery operations, and maintaining high service standards.

What is an Amazon Driver Support?

An Amazon Driver Support job involves assisting delivery drivers with issues they may encounter while completing deliveries. Support representatives help resolve problems related to routing, package deliveries, and technical difficulties with Amazon's delivery systems. They may communicate via phone, chat, or email to provide real-time assistance. The role requires strong problem-solving skills, knowledge of Amazon’s delivery policies, and the ability to stay calm under pressure.

What are popular job titles related to Amazon Driver Support jobs in Baltimore, MD?

For Amazon Driver Support jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Amazon Driver Support jobs in Baltimore, MD look for?

The top searched job categories for Amazon Driver Support jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Amazon Driver Support jobs?

Cities near Baltimore, MD with the most Amazon Driver Support job openings:

Amazon Driver Support jobs near you
Infographic showing various Amazon Driver Support job openings in Baltimore, MD as of August 2026, with employment types broken down into 71% Full Time, 24% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,425 per year, or $18.5 per hour.

Regional CDL Class A Driver - GIFT Transport Inc.

GIFT Transport Inc.

Baltimore, MD

$24 - $26/hr

Full-time

Re-posted 14 days ago

Job description

Class A CDL Drivers for Amazon Freight Partner (Home every 2 days)

Compensation: 24.00/hour take-home pay + benefits

Consistent Weekly Schedule!

Location: Baltimore

At GIFT Transport, we believe that transportation is more than moving freight its about moving purpose. Our higher purpose is to deliver reliability, safety, and care in every mile, building trust with our partners and pride within our drivers. We exist to create opportunity through motion empowering our team to grow personally and professionally while ensuring every shipment we move reflects excellence, responsibility, and heart.

We do what we do because our work connects communities, fuels businesses, and supports families. Every load we haul represents someones livelihood, someones promise, and someones future. Thats what drives us to be the best fleet on the road.

What youll do:

  • Haul Amazon loads (primarily no touch freight) using state of the art Amazon-branded equipment and technology, including brand new sleeper cabs

  • Service round-trip routes on 36 hour shifts (13 hour run-10 hour break-13 hour run) with a minimum of 47 hours per week (3.5 shifts of 13 hours each)

  • Play an important and respected role in keeping Amazons commitment to exceed customer expectations and deliver packages on time and at the right place

Why youll love working for an Amazon Freight Partner:

  • Consistent Schedules: You will work alternatively 3 shifts one week and 4 shifts the following week, with consistent work all year and have opportunities for additional shifts and overtime.

  • Home Time: You will be home at minimum every two days, enabling you to spend more time with family and friends.

  • Predictable Earnings: With hourly pay and consistent schedules, youll have earnings that you can count on. We offer competitive pay starting at 24.00/hour.

  • Compelling Benefits: We offer a number of benefits to our employees, inquire further!


What youll need:

  • Must be at least 21 years old

  • Have a valid Class A Commercial Driver License (CDL)

  • Must successfully Pass DOT Physical

  • Must be able to speak, read, and write in English to communicate with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records

  • No current CDL suspension or revocation

  • Clean Motor Vehicle Record (MVR) & good DAC Report

  • Must be able to use handheld technology and smart phone applications such as GPS

You will not be employed by Amazon, instead, you will be working directly for a local transportation company that partners with Amazon.

GIFT Transport Mission:
We exist to create opportunity and empower drivers to growprofessionally, financially, and personallywhile delivering freight with discipline and care.

We are an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religious beliefs, sex (including sexual orientation) or genetic information (including family medical history).