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Amazon Driver Support Jobs in Baltimore, MD (NOW HIRING)

D2Logistics LLC

DELIVERY DRIVER

Edgewood, MD · On-site

$22 - $23/hr

Company Description D2Logistics is an Amazon DSP known for its exceptional delivery performance ... Paid training and ongoing support. Opportunities for growth and career development. A supportive ...

Synchrony

VP, Amazon Analytics

Baltimore, MD

The VP, Analytics will lead portfolio analytics for the Amazon Credit and Payment portfolio ... Build and evolve dashboards and reporting to monitor performance, diagnose drivers, and support ...

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All JobsAmazon Driver Support JobsAmazon Driver Support Jobs in Baltimore, MD

Amazon Driver Support information

See Baltimore, MD salary details

$11

$18

$26

How much do amazon driver support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for amazon driver support in Baltimore, MD is $18.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.29 per hour, depending on experience, location, and employer.

What does a typical day look like for someone in an Amazon Driver Support role?

In an Amazon Driver Support position, your day usually involves responding to inquiries from delivery drivers via phone, chat, or email, troubleshooting issues such as route changes, delivery delays, or technical glitches with handheld devices. You may also coordinate with dispatch teams, logistics managers, and other support staff to resolve escalated problems and ensure timely deliveries. The pace can be fast, especially during peak delivery periods, and you'll often need to juggle multiple tasks at once. Working in this role provides valuable insight into Amazon's logistics network and can serve as a stepping stone to advancement opportunities within operations or management.

What are the key skills and qualifications needed to thrive in the Amazon Driver Support position, and why are they important?

To thrive as an Amazon Driver Support specialist, you need strong problem-solving skills, knowledge of logistics operations, and experience in customer or driver support, often supported by a high school diploma or equivalent. Familiarity with CRM systems, routing software, and internal Amazon platforms such as Mentor or Flex are commonly required. Excellent communication, patience, and multitasking abilities help resolve driver issues efficiently and foster positive working relationships. These skills are crucial for quickly addressing driver concerns, ensuring smooth delivery operations, and maintaining high service standards.

What is an Amazon Driver Support job?

An Amazon Driver Support job involves assisting delivery drivers with issues they may encounter while completing deliveries. Support representatives help resolve problems related to routing, package deliveries, and technical difficulties with Amazon's delivery systems. They may communicate via phone, chat, or email to provide real-time assistance. The role requires strong problem-solving skills, knowledge of Amazon’s delivery policies, and the ability to stay calm under pressure.

What are popular job titles related to Amazon Driver Support jobs in Baltimore, MD? For Amazon Driver Support jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Amazon Driver Support jobs in Baltimore, MD look for? The top searched job categories for Amazon Driver Support jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Amazon Driver Support jobs? Cities near Baltimore, MD with the most Amazon Driver Support job openings:
Amazon Driver Support jobs near you
Infographic showing various Amazon Driver Support job openings in Baltimore, MD as of July 2026, with employment types broken down into 63% Full Time, 31% Part Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,425 per year, or $18.5 per hour.

BWI - HILANN LLC - Class A CDL Drivers for Amazon Freight Partner

Hilann LLC

Dundalk, MD

$25 - $26/hr

Full-time

Posted 3 days ago

Job description


Starting Pay: $25 - $26/hour take-home pay + benefits

Consistent Weekly Schedule!

Location: Baltimore.

Hilann LLC is seeking highly motivatedCDL-A drivers with a clean CDL status and a strong driving record to join our growing team in Baltimore, MD. We are a Freight Transportation and Logistics company dedicated to creating a driving experience built on safety, respect, and consistency. Our leadership team believes that people are the foundation of our success, and we work every day to ensure drivers feel valued, supported, and equipped for long-term success.

What youll do:

  • Haul Amazon loads (primarily no touch freight) using state of the art Amazon-branded equipment and technology, including brand new sleepercabs.
  • Service round-trip routes on 36-hour shifts (13-hour run, 10-hour rest time,13-hour run).You will work4 days and be off the next 4days off.
  • Play an important and respected role in keeping Amazons commitment to exceed customer expectations and deliver packages on time and at the right place.

Why youll love working for an Amazon Freight Partner:

  • Consistent Schedules:You will work 40 - 52hours every weekwith consistent work all year and have opportunities for additional shifts and overtime.
  • Home Time: You will be home at minimum every two days, enabling you to spend more time with family and friends.
  • Predictable Earnings: With hourly pay and consistent schedules, youll have earnings that you can count on. We offer competitive pay starting at $25.00 - $26/hour.
  • Compelling Benefits:We offer W2 employment with paid time off, health and dental insurance, and 401(k).

What youll need:

  • Must be at least 21 years old.
  • Have a valid Class A Commercial Driver License (CDL).
  • Must successfully Pass DOT Physical.
  • Must be able to speak, read, and write in English to communicate with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records.
  • No current CDL suspension or revocation.
  • Clean Motor Vehicle Record (MVR) & good DAC Report.
  • Successfully pass a background check.
  • Must pass a pre-employment drug screen.
  • Must be able to use handheld technology and smart phone. applications such as GPS.

Contact: Hilann LLC, info@hilannlogistics.com

Hilann LLC is committed to offering a safe, stable, and supportive workplace for every driver. Start your next chapter with a company that values your time, prioritizes your well-being, and supports your long-term success.

You will not be employed by Amazon, instead, you will be working directly for a local transportation company that partners with Amazon.

We are an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religious beliefs, sex (including sexual orientation) or genetic information (including family medical history).