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Amazon Driver Support Jobs in Kentucky (NOW HIRING)

Amazon

Area Manager

Shepherdsville, KY · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... Support, mentor, and motivate your hourly workforce Manage safety, quality, productivity, and ...

Commonwealth Hotels

Shuttle Driver

Erlanger, KY · On-site

... Amazon, DHL, Carl Zeiss, Archer Daniels Midland ADM, Flight Safety, McLane Food Service, and ... Online training courses Additional Support: Employee Assistance Program, jury duty leaves ...

Commonwealth Hotels

Shuttle Driver

Erlanger, KY · On-site

... Amazon, DHL, Carl Zeiss, Archer Daniels Midland ADM, Flight Safety, McLane Food Service, and ... Online training courses Additional Support: Employee Assistance Program, jury duty leaves ...

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Amazon Driver Support information

What does a typical day look like for someone in an Amazon Driver Support role?

In an Amazon Driver Support position, your day usually involves responding to inquiries from delivery drivers via phone, chat, or email, troubleshooting issues such as route changes, delivery delays, or technical glitches with handheld devices. You may also coordinate with dispatch teams, logistics managers, and other support staff to resolve escalated problems and ensure timely deliveries. The pace can be fast, especially during peak delivery periods, and you'll often need to juggle multiple tasks at once. Working in this role provides valuable insight into Amazon's logistics network and can serve as a stepping stone to advancement opportunities within operations or management.

What are the key skills and qualifications needed to thrive in the Amazon Driver Support position, and why are they important?

To thrive as an Amazon Driver Support specialist, you need strong problem-solving skills, knowledge of logistics operations, and experience in customer or driver support, often supported by a high school diploma or equivalent. Familiarity with CRM systems, routing software, and internal Amazon platforms such as Mentor or Flex are commonly required. Excellent communication, patience, and multitasking abilities help resolve driver issues efficiently and foster positive working relationships. These skills are crucial for quickly addressing driver concerns, ensuring smooth delivery operations, and maintaining high service standards.

What is an Amazon Driver Support job?

An Amazon Driver Support job involves assisting delivery drivers with issues they may encounter while completing deliveries. Support representatives help resolve problems related to routing, package deliveries, and technical difficulties with Amazon's delivery systems. They may communicate via phone, chat, or email to provide real-time assistance. The role requires strong problem-solving skills, knowledge of Amazon’s delivery policies, and the ability to stay calm under pressure.

What are the most commonly searched types of Amazon Driver Support jobs in Kentucky? The most popular types of Amazon Driver Support jobs in Kentucky are:
What are popular job titles related to Amazon Driver Support jobs in Kentucky? For Amazon Driver Support jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Amazon Driver Support jobs in Kentucky look for? The top searched job categories for Amazon Driver Support jobs in Kentucky are:
What cities in Kentucky are hiring for Amazon Driver Support jobs? Cities in Kentucky with the most Amazon Driver Support job openings:
Amazon Driver Support jobs near you
Infographic showing various Amazon Driver Support job openings in Kentucky as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Aircraft Maintenance Manager - Operations, Amazon Air

Aircraft Maintenance Manager - Operations, Amazon Air

Amazon

Erlanger, KY

$81K - $98K/yr

Full-time

Re-posted 19 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,974 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Amazon Air is seeking an Aircraft Maintenance Manager - Operations to support real-time aircraft maintenance operations within our Network Control Center (NCC) at Cincinnati/Northern Kentucky International Airport (CVG). This role sits at the center of Amazon Air's global aviation network, ensuring aircraft readiness, supporting AOG recovery, and providing critical technical insight that keeps our fleet moving safely and efficiently. The MXO team is continuously evolving its operations by incorporating data-driven tools and AI-powered analytics to improve visibility into fleet health and support proactive maintenance decisions.
Key job responsibilities
Monitor aircraft maintenance disruptions across the Amazon Air network and maintain accurate operational data within tracking systems to support real-time communication with NCC and Amazon Air stakeholders
Track aircraft operational limitations including MEL, CDL, ETOPS, CAT III, and Autoland status to support fleet readiness and station capability preparedness
Analyze maintenance events and technical data to determine operational impact and provide recommendations that support network execution and disruption recovery; apply AI tools to synthesize maintenance data and surface actionable insights
Partner with internal teams, external maintenance providers, and air carriers to coordinate maintenance responses and develop scalable operational solutions
Serve as a liaison between carrier maintenance teams and Amazon Air stakeholders, gathering key technical information and supporting Maintenance Control and Line Maintenance execution
Participate in operational calls and cross-functional meetings to communicate aircraft status, maintenance impacts, and recovery plans across the network
Collaborate with teams across Amazon Air and other business units to share best practices and improve end-to-end operational outcomes
Learn, evaluate, and integrate approved AI solutions into daily workflows; contribute to AI tool ideation and provide feedback to support continuous process improvement
Support 24/7 network operations through rotating shifts including nights, weekends, and holidays
A day in the life
As an Aircraft Maintenance Manager - Operations, you will work at the center of Amazon Air's 24/7 Network Control Center, monitoring fleet health and supporting maintenance decision-making across the global air network

During a typical shift, you may track aircraft limitations such as MEL or ETOPS impacts, coordinate with carrier Maintenance Control teams during an AOG event, analyze maintenance data to assess operational risk, and provide real-time updates to network stakeholders. You'll collaborate closely with internal teams and external partners to support safe, efficient aircraft operations while leveraging operational dashboards and AI-enabled tools to improve situational awareness and support data-informed decisions.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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