1

Amazon Customer Service Jobs in Riverside, CA (NOW HIRING)

Be Seen First

Sort and print packing slips and shipping labels for fulfillment and Amazon FBA inventory ... Resolve customer service requests from beginning to end, including order issues, returns ...

Be Seen First

Sort and print packing slips and shipping labels for fulfillment and Amazon FBA inventory ... Resolve customer service requests from beginning to end, including order issues, returns ...

Customer Service

Anaheim, CA

$16.75 - $22.75/hr

Customer Service Representative Are you friendly, dependable, and enjoy helping others? Join our team, a locally owned and operated shipping and mailbox center offering services such as U-Haul ...

Customer Service Representative Job Overview: We are looking for a reliable and friendly Customer Service Representative to join our team. In this role, you will assist customers with orders, answer ...

Amazon Delivery Driver

Anaheim, CA · On-site

$18.50 - $19/hr

Experience in delivery driving, customer service, or other related fields. * Clean driving record. * Ability to handle physical workload (moving in and out of a van up to 250 times). * Deadline ...

Experience in delivery driving, customer service, or other related fields. * Clean driving record. * Ability to handle physical workload (moving in and out of a van up to 250 times). * Deadline ...

Customer Service

Fontana, CA · On-site

$17.90 - $20.45/hr

The Customer Service provides customer service and cash handling in a retail store environment. The role is expected to be a role model of the company by delivering excellent customer service while ...

Customer Service Representative (Mandarin Required) Are you a people person who enjoys building relationships and helping others? Join our fast-growing, team-oriented company where your skills are ...

Customer Service

Fontana, CA

$17.90 - $20.45/hr

The Customer Service provides customer service and cash handling in a retail store environment. The role is expected to be a role model of the company by delivering excellent customer service while ...

Customer Service

Fontana, CA

$17.90 - $20.45/hr

Position Summary The Customer Service provides customer service and cash handling in a retail store environment. The role is expected to be a role model of the company by delivering excellent ...

Customer Service

Santa Ana, CA

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

customer service

Highland, CA

$14.50 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

customer service

Highland, CA

$14.50 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service

Santa Ana, CA · On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

customer service

Highland, CA · On-site

$14.50 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Solutions Architect, Ent Higher Ed CA

Irvine, CA · On-site

$67.50 - $89/hr

... web services (e.g., Amazon EC2, Amazon S3, Amazon RDS, and Amazon CloudFront) directly with customers and AWS Partners. Your responsibilities will include: owning the technical engagement around ...

Immediately attend to any guest service problem or complaint and notify manager as needed. * Accept payment from customers, make change as necessary, and issue a receipt. * Follow proper cash ...

next page

Showing results 1-20

Amazon Customer Service information

See Riverside, CA salary details

$10

$19

$28

How much do amazon customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for amazon customer service in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are the typical challenges faced by Amazon Customer Service representatives, and how are they supported in overcoming them?

Amazon Customer Service representatives often encounter high call volumes, a diverse range of customer inquiries, and the need to quickly adapt to new policies or procedures. To help manage these challenges, Amazon provides comprehensive training, ongoing coaching, and access to a robust knowledge base. Team leads and supervisors are available for guidance, and representatives are encouraged to collaborate with colleagues for problem-solving. This supportive environment ensures customer service agents have the tools and resources needed to deliver prompt, accurate, and friendly service even under pressure.

What are the key skills and qualifications needed to thrive in the Amazon Customer Service position, and why are they important?

To thrive as an Amazon Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support software, CRM systems, and Amazon’s internal portals is often required. Patience, empathy, and the ability to remain calm under pressure help individuals excel in this customer-facing position. These skills are crucial for delivering excellent customer experiences, swiftly resolving issues, and maintaining Amazon’s reputation for outstanding service.

What is an Amazon Customer Service job?

An Amazon Customer Service job involves assisting customers with inquiries, orders, returns, and troubleshooting issues through phone, chat, or email. Representatives aim to provide efficient and friendly support while ensuring customer satisfaction. The role requires strong communication skills, problem-solving abilities, and familiarity with Amazon's policies and systems. Employees often work in call centers or remotely, depending on the position.

What are the most commonly searched types of Amazon Customer Service jobs in Riverside, CA? The most popular types of Amazon Customer Service jobs in Riverside, CA are:
What job categories do people searching Amazon Customer Service jobs in Riverside, CA look for? The top searched job categories for Amazon Customer Service jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Amazon Customer Service jobs? Cities near Riverside, CA with the most Amazon Customer Service job openings:
Infographic showing various Amazon Customer Service job openings in Riverside, CA as of June 2026, with employment types broken down into 5% As Needed, 5% Full Time, and 90% Part Time. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.
Account Manager I, Amazon Global Logistics

Account Manager I, Amazon Global Logistics

Amazon

Irvine, CA

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,828 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

The Account Manager role is responsible for identifying and converting new growth opportunities for Amazon Global Logistics. You will work closely with Fulfillment by Amazon (FBA) Sellers to understand their supply chain needs and provide tailored logistics solutions, ultimately driving sales and improving the Seller experience.
Key job responsibilities
- Recruit and manage a diverse portfolio of FBA Sellers for Amazon Global Logistics' suite of services to meet or exceed sales targets (e.g., Sellers launched, volume, revenue)
- Identify opportunities for account growth and program expansion
- Proactively consult with FBA Sellers to understand their supply chain needs and provide solutions-based recommendations
- Build relationships with internal and external stakeholders through remote and in-person meetings
- Oversee account management activities, including forecasting, operational troubleshooting, seller education, and metric tracking to measure Seller experience and business performance
- Coordinate with internal teams to onboard new sellers and support operational requirements
A day in the life
As an Account Manager, you will be a sales and business development-oriented individual, tasked with identifying and converting new opportunities with a high degree of customer obsession. You will engage with FBA Sellers on a daily basis, developing pipeline management plans to meet stretch onboarding and conversion goals

This role requires working in a high-volume, fast-paced environment across various global teams.
About the team
Formed in 2020, the US Account Management Team within Amazon Global Logistics works closely with FBA Sellers, providing onboarding support, operational insights, and direction for new and existing logistics products and services. Our objective over the next few years is to scale our global supply chain program for FBA Sellers and deliver a high-quality logistics experience.
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment

The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3.

Paid Time Off (PTO)
4. 401(k) Plan
Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stock


What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US