Sr. Process Engineer, Amazon Air
$100K - $129K/yr
... service by developing innovative ideas which create value for our customers. PE's have customer ... Amazon Air personnel, third-party contractors, Airport personnel, cargo, and equipment.This ...
Sr. Process Engineer, Amazon Air
$100K - $129K/yr
... service by developing innovative ideas which create value for our customers. PE's have customer ... Amazon Air personnel, third-party contractors, Airport personnel, cargo, and equipment.This ...
Sr. Process Engineer, Amazon Air
$100K - $129K/yr
... service by developing innovative ideas which create value for our customers. PE's have customer ... Amazon Air personnel, third-party contractors, Airport personnel, cargo, and equipment.This ...
Sr. Process Engineer, Amazon Air
$100K - $129K/yr
... service by developing innovative ideas which create value for our customers. PE's have customer ... Amazon Air personnel, third-party contractors, Airport personnel, cargo, and equipment.This ...
Sr. Process Engineer, Amazon Air
Nashville, TN · On-site
$100K - $129K/yr
... service by developing innovative ideas which create value for our customers. PE's have customer ... Amazon Air personnel, third-party contractors, Airport personnel, cargo, and equipment. This ...
Sr. Process Engineer, Amazon Air
Nashville, TN · On-site
$100K - $129K/yr
... service by developing innovative ideas which create value for our customers. PE's have customer ... Amazon Air personnel, third-party contractors, Airport personnel, cargo, and equipment. This ...
Amazon's Intermodal (AZIM) Operations team is seeking highly skilled and motivated Transportation ... An ideal candidate has a background in customer service/call center, transportation, and/or supply ...
Amazon's Intermodal (AZIM) Operations team is seeking highly skilled and motivated Transportation ... An ideal candidate has a background in customer service/call center, transportation, and/or supply ...
Area Manager II
Murfreesboro, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Murfreesboro, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Louisville, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Louisville, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Charleston, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Charleston, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Mount Juliet, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Mount Juliet, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Memphis, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Memphis, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Charleston, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Charleston, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Charleston, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Charleston, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Murfreesboro, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Murfreesboro, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Mount Juliet, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Mount Juliet, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Louisville, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Louisville, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Memphis, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Memphis, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Memphis, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Memphis, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Charleston, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Charleston, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Charleston, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Charleston, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Clarksville, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Clarksville, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
... customers. Amazon Freight is engineering systems and capabilities to ensure shipper freight across the Amazon network-vendors, suppliers, sellers-moves with best-in-class service at the lowest ...
... customers. Amazon Freight is engineering systems and capabilities to ensure shipper freight across the Amazon network-vendors, suppliers, sellers-moves with best-in-class service at the lowest ...
Amazon Customer Service information
See Tennessee salary details
$8.95 - $10.35
2% of jobs
$10.35 - $11.76
4% of jobs
$11.76 - $13.17
11% of jobs
$13.95 is the 25th percentile. Wages below this are outliers.
$13.17 - $14.58
15% of jobs
The median wage is $15.88 / hr.
$14.58 - $15.99
20% of jobs
$15.99 - $17.39
15% of jobs
$18.36 is the 75th percentile. Wages above this are outliers.
$17.39 - $18.80
13% of jobs
$18.80 - $20.21
7% of jobs
$20.21 - $21.62
6% of jobs
$21.62 - $23.03
4% of jobs
$23.03 - $24.44
3% of jobs
$8
$17
$24
How much do amazon customer service jobs pay per hour?
As of Aug 7, 2026, the average hourly pay for amazon customer service in Tennessee is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.99 per hour, depending on experience, location, and employer.
What are the typical challenges faced by Amazon Customer Service representatives, and how are they supported in overcoming them?
Amazon Customer Service representatives often encounter high call volumes, a diverse range of customer inquiries, and the need to quickly adapt to new policies or procedures. To help manage these challenges, Amazon provides comprehensive training, ongoing coaching, and access to a robust knowledge base. Team leads and supervisors are available for guidance, and representatives are encouraged to collaborate with colleagues for problem-solving. This supportive environment ensures customer service agents have the tools and resources needed to deliver prompt, accurate, and friendly service even under pressure.
How do I get an Amazon customer service job?
To get an Amazon customer service job, you can apply online through Amazon's careers website, where they list available customer service positions. Candidates typically need good communication skills, basic computer knowledge, and may undergo an interview process that assesses problem-solving abilities. Some roles may require a high school diploma or equivalent and the ability to work flexible hours.
What are the key skills and qualifications needed to thrive in the Amazon Customer Service position, and why are they important?
To thrive as an Amazon Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support software, CRM systems, and Amazon’s internal portals is often required. Patience, empathy, and the ability to remain calm under pressure help individuals excel in this customer-facing position. These skills are crucial for delivering excellent customer experiences, swiftly resolving issues, and maintaining Amazon’s reputation for outstanding service.
Do Amazon Customer Service do work from home jobs?
Amazon Customer Service roles often offer work-from-home options, especially for remote customer support positions. These jobs typically require a computer, internet connection, and good communication skills, and may involve flexible schedules. Availability of remote work can vary by location and position, so applicants should check specific job listings for details.
What is an Amazon Customer Service?
An Amazon Customer Service job involves assisting customers with inquiries, orders, returns, and troubleshooting issues through phone, chat, or email. Representatives aim to provide efficient and friendly support while ensuring customer satisfaction. The role requires strong communication skills, problem-solving abilities, and familiarity with Amazon's policies and systems. Employees often work in call centers or remotely, depending on the position.
What are the most commonly searched types of Amazon Customer Service jobs in Tennessee? The most popular types of Amazon Customer Service jobs in Tennessee are:
What job categories do people searching Amazon Customer Service jobs in Tennessee look for? The top searched job categories for Amazon Customer Service jobs in Tennessee are:
What cities in Tennessee are hiring for Amazon Customer Service jobs? Cities in Tennessee with the most Amazon Customer Service job openings:
Amazon rating
7.4
Based on 7,064 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
In Amazon Air, process driven techniques helps us deliver smiles to both our internal and external customers daily. There are multiple ways to problem solve here, and we do it with consideration and respect for each other. We are diverse and united.
Your thoughts, ideas, and contributions are highly valued here to solve any problem that we may encounter. There is no limit to how high you can "soar" here at Amazon Air!
The Amazon Air (AIR) Process Engineer (PE) team is a group of leaders driving process stabilization, standardization, and continuous improvement. Candidates will manage the relationship between cost, speed, and service by developing innovative ideas which create value for our customers.
PE's have customer impact by identifying and solving process defects, deep diving data, using engineering principles in the development of processes and planning tools, and project management skills to implement change. PE's act locally, but build globally, standardizing AIR's operations.
This position is expected to be in the office in Lakeland, FL.
Drug Test Requirement:
This position requires an employee's full and unimpaired skills and judgment to safely execute their job duties to ensure the safety and security of Amazon Air personnel, third-party contractors, Airport personnel, cargo, and equipment.This position is therefore designated as a safety sensitive position and is subject to mandatory pre-employment and, where permitted, post-hire drug testing.
Eligibility requirement
Individuals hired into this position will have unescorted access privileges to airport security identification display areas (SIDA). For this reason, eligibility for this role will be limited to individuals who pass a security screening, as required by the FAA, DHS, and TSA (as applicable).
- Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable.
Key job responsibilities
- Develop standard work, benchmarking, and auditing capability
- Collect, consolidate, and report on performance to Operations Integrations teams
- Program Manage large scale projects and work with Amazon Customer Excellence System (ACES) and Process Engineering teams to manage projects, timelines, and overall successful implementation of change
- Work directly with internal customers/partners, identifying required network capacity and constraints
- Collect and interpret operating cost data
- Assist in reviewing proposals for new equipment and services
- Pull, analyze, and report data from numerous databases (using Excel, Access, SQL, and/or other data management systems)
- Participate in long term planning and modeling sessions
- Travel up to 25% of the time
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US