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Amazon Customer Service Jobs in Quebec (NOW HIRING)

Taurus

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong front desk leader who thrives in fast-paced environments, drives results, and sets the standard for ...

Linde

Customer Service Representative

Rimouski, QC

* You will provide exceptional customer care and quality control support by handling inbound inquiries with a consistently polite and professional demeanor * Efficiently manage customer voicemails by ...

Cameleon RH

Customer Service Supervisor At Cameleon, we believe that happiness at work comes from finding the right fit between the right role, the right company, and an environment where you can truly thrive.

Motorola

Software Customer Service Manager

Gatineau, QC · On-site

CA$100K - CA$135K/yr

The Software Customer Service Manager position resides in Deployment, Managed & Support Services organizion. This role is responsible for the day-to-day management of the customer services contracts ...

Motorola

Software Customer Service Manager

Quebec, QC

CA$100K - CA$135K/yr

The Software Customer Service Manager position resides in Deployment, Managed & Support Services organizion. This role is responsible for the day-to-day management of the customer services contracts ...

LocalJobShop.ca

Corporate Requisition Number: 21016-CSR-06-19-2026 Date Opened: June 19, 2026 Number of Openings: 1 Job Type: Permanent Pay Class: Part Time Education: High School Diploma or equivalent Career Level ...

Ardene

Corporate Requisition Number: 21016-CSR-06-19-2026 Date Opened: June 19, 2026 Number of Openings: 1 Job Type: Permanent Pay Class: Part Time Education: High School Diploma or equivalent Career Level ...

Walmart

(CAN) Customer Service Manager

Lac-megantic, QC · On-site

CA$19.55/hr

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...

Walmart

(CAN) Customer Service Manager

Baie-comeau, QC

CA$19.55/hr

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...

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All JobsAmazon Customer Service JobsAmazon Customer Service Jobs in Quebec

Amazon Customer Service information

See Quebec salary details

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How much do amazon customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for amazon customer service in Quebec is $19.35, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.95 per hour, depending on experience, location, and employer.

What are the typical challenges faced by Amazon Customer Service representatives, and how are they supported in overcoming them?

Amazon Customer Service representatives often encounter high call volumes, a diverse range of customer inquiries, and the need to quickly adapt to new policies or procedures. To help manage these challenges, Amazon provides comprehensive training, ongoing coaching, and access to a robust knowledge base. Team leads and supervisors are available for guidance, and representatives are encouraged to collaborate with colleagues for problem-solving. This supportive environment ensures customer service agents have the tools and resources needed to deliver prompt, accurate, and friendly service even under pressure.

How do I get an Amazon customer service job?

To get an Amazon customer service job, you can apply online through Amazon's careers website, where they list available customer service positions. Candidates typically need good communication skills, basic computer knowledge, and may undergo an interview process that assesses problem-solving abilities. Some roles may require a high school diploma or equivalent and the ability to work flexible hours.

What are the key skills and qualifications needed to thrive in the Amazon Customer Service position, and why are they important?

To thrive as an Amazon Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support software, CRM systems, and Amazon’s internal portals is often required. Patience, empathy, and the ability to remain calm under pressure help individuals excel in this customer-facing position. These skills are crucial for delivering excellent customer experiences, swiftly resolving issues, and maintaining Amazon’s reputation for outstanding service.

Do Amazon Customer Service do work from home jobs?

Amazon Customer Service roles often offer work-from-home options, especially for remote customer support positions. These jobs typically require a computer, internet connection, and good communication skills, and may involve flexible schedules. Availability of remote work can vary by location and position, so applicants should check specific job listings for details.

What is an Amazon Customer Service?

An Amazon Customer Service job involves assisting customers with inquiries, orders, returns, and troubleshooting issues through phone, chat, or email. Representatives aim to provide efficient and friendly support while ensuring customer satisfaction. The role requires strong communication skills, problem-solving abilities, and familiarity with Amazon's policies and systems. Employees often work in call centers or remotely, depending on the position.

What are the most commonly searched types of Amazon Customer Service jobs in Quebec? The most popular types of Amazon Customer Service jobs in Quebec are:
What job categories do people searching Amazon Customer Service jobs in Quebec look for? The top searched job categories for Amazon Customer Service jobs in Quebec are:
Amazon Customer Service jobs near you
Infographic showing various Amazon Customer Service job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $40,253 per year, or $19.4 per hour.

Customer Service Supervisor

Taurus

On-site

Other

Medical, Dental, Vision

Re-posted 23 days ago

Job description

Pet Host Lead

(Customer Service Supervisor)


Full-Time | Front Desk Leadership Role

Are you a strong front desk leader who thrives in fast-paced environments, drives results, and sets the standard for exceptional service? We are seeking a Pet Host Lead to supervise and support our front desk team while delivering a polished, professional client experience. This role is ideal for someone who enjoys leading by example, coaching others, and driving both service excellence and revenue growth.


Who We Are

NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.


At NVA Pet Resorts, our mission is simple:


Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.


Position Overview

The Pet Host Lead is the frontline service leader of the resort.

You are responsible for:

  • Supervising daily front desk operations
  • Coaching and supporting Pet Hosts
  • Ensuring service standards are consistently upheld
  • Driving reservations, promotions, and membership sales
  • Managing client concerns with professionalism and confidence
  • Supporting occupancy and revenue optimization
  • Maintaining lobby safety and presentation
  • You will work closely with the General Manager and leadership team to ensure strong service execution and sales performance.


What You'll Do

  • Leadership & Oversight
  • Lead front desk operations during your shift
  • Train and mentor new Hosts
  • Reinforce service, sales, and documentation standards
  • Monitor reservation accuracy and revenue opportunities
  • Step in to resolve escalated client concerns
  • Hold the team accountable to promotions and membership initiatives


Sales & Client Growth

  • Conduct tours for prospective clients
  • Confidently explain daycare, boarding, grooming, and training services
  • Promote packages, add-on services, and seasonal promotions
  • Drive membership sign-ups and rebooking
  • Support occupancy goals during peak and non-peak periods
  • Identify upsell opportunities that genuinely benefit pets and pet parents
  • This role requires someone who is comfortable discussing pricing, explaining value, and asking for the sale in a professional and service-focused way.


Client Experience

  • Oversee check-in and check-out processes
  • Answer calls, emails, and voicemails promptly
  • Manage waitlists during peak seasons and maximize room utilization
  • Maintain relationships with high-value clients


Operational Excellence

  • Manage and reconcile transactions
  • Monitor inventory for retail and lobby supplies
  • Ensure accurate client and pet records
  • Maintain organized and hazard-free common areas
  • Coordinate closely with pet care, grooming, and leadership teams


What We're Looking For

We are seeking someone who is:

  • Experienced in supervising or leading a team (1+ year preferred)
  • Comfortable with sales conversations and membership promotion
  • Confident giving tours and explaining service value
  • Strong in customer service and conflict resolution
  • Detail-oriented and organized
  • Professional in both written and verbal communication
  • Reliable - especially on weekends and holidays

You must be able to:

  • Work weekends and holidays
  • Lift up to 60 lbs
  • Stand for extended periods
  • Handle dogs of all sizes safely
  • Maintain composure in high-traffic environments
  • Animal experience is plus but not required.


Benefits & Perks

  • Health, Dental & Vision
  • Insurance
  • Employee Pet Care Discounts
  • Tips
  • Growth opportunities within NVA


Equal Opportunity Employer

NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.


Work schedule
  • Weekend availability
  • Monday to Friday
  • Holidays
Supplemental pay
  • Tips
Benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Employee discount
  • Paid training

Apply