At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Delivery Station Customer Service Associate, SDS
Greenwood, IN · On-site
$13.75 - $19/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Delivery Station Customer Service Associate, SDS
Greenwood, IN · On-site
$13.75 - $19/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Transportation Area Manager
Georgetown, IN · On-site
$59K - $80K/yr
At Amazon, we are working to be the most customer-centric company on earth. To get there, we need ... customer service, communication, and interpersonal skills - Bachelor's degree in Engineering ...
Transportation Area Manager
Georgetown, IN · On-site
$59K - $80K/yr
At Amazon, we are working to be the most customer-centric company on earth. To get there, we need ... customer service, communication, and interpersonal skills - Bachelor's degree in Engineering ...
Overnight Staff Pharmacist, Amazon Pharmacy
Plainfield, IN · On-site
$157K/yr
... Services, Clinical Customer Care, and Fulfillment operations. Based on your interests ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
Overnight Staff Pharmacist, Amazon Pharmacy
Plainfield, IN · On-site
$157K/yr
... Services, Clinical Customer Care, and Fulfillment operations. Based on your interests ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
Area Manager II
Greenwood, IN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Greenwood, IN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Plainfield, IN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Plainfield, IN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Jeffersonville, IN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Jeffersonville, IN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Plainfield, IN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Plainfield, IN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Merrillville, IN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Merrillville, IN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager - Franklin, IN
Franklin, IN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager - Franklin, IN
Franklin, IN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Bristol, IN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Bristol, IN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Whitestown, IN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Whitestown, IN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Fort Wayne, IN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Fort Wayne, IN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Greenfield, IN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Greenfield, IN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Fort Wayne, IN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Fort Wayne, IN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Greenfield, IN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Greenfield, IN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Greenwood, IN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Greenwood, IN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Customer Service
$15.25 - $20.75/hr
The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...
Customer Service
$15.25 - $20.75/hr
The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...
Customer Service
$10 - $13/hr
Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in ...
Quick apply
Customer Service
$10 - $13/hr
Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in ...
Amazon Customer Service information
See Indiana salary details
$9.38 - $10.85
2% of jobs
$10.85 - $12.33
4% of jobs
$12.33 - $13.81
11% of jobs
$14.63 is the 25th percentile. Wages below this are outliers.
$13.81 - $15.28
15% of jobs
The median wage is $16.64 / hr.
$15.28 - $16.76
20% of jobs
$16.76 - $18.24
15% of jobs
$19.25 is the 75th percentile. Wages above this are outliers.
$18.24 - $19.71
13% of jobs
$19.71 - $21.19
7% of jobs
$21.19 - $22.67
6% of jobs
$22.67 - $24.14
4% of jobs
$24.14 - $25.62
3% of jobs
$9
$17
$25
How much do amazon customer service jobs pay per hour?
As of Jul 21, 2026, the average hourly pay for amazon customer service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.
How much does remote Amazon customer service pay?
Remote Amazon customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or bonuses.
What are the typical challenges faced by Amazon Customer Service representatives, and how are they supported in overcoming them?
Amazon Customer Service representatives often encounter high call volumes, a diverse range of customer inquiries, and the need to quickly adapt to new policies or procedures. To help manage these challenges, Amazon provides comprehensive training, ongoing coaching, and access to a robust knowledge base. Team leads and supervisors are available for guidance, and representatives are encouraged to collaborate with colleagues for problem-solving. This supportive environment ensures customer service agents have the tools and resources needed to deliver prompt, accurate, and friendly service even under pressure.
What are the key skills and qualifications needed to thrive in the Amazon Customer Service position, and why are they important?
To thrive as an Amazon Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support software, CRM systems, and Amazon’s internal portals is often required. Patience, empathy, and the ability to remain calm under pressure help individuals excel in this customer-facing position. These skills are crucial for delivering excellent customer experiences, swiftly resolving issues, and maintaining Amazon’s reputation for outstanding service.
Will Amazon pay you $28 an hour to work from home?
Amazon Customer Service roles can pay varying wages depending on the position, location, and experience, but $28 an hour is higher than the typical starting pay for remote customer service jobs. Most remote customer service positions at Amazon tend to pay between $15 and $20 per hour, with some roles offering higher pay for experienced agents or specialized skills. Compensation details are usually provided during the application process or in the job listing.
What is an Amazon Customer Service job?
An Amazon Customer Service job involves assisting customers with inquiries, orders, returns, and troubleshooting issues through phone, chat, or email. Representatives aim to provide efficient and friendly support while ensuring customer satisfaction. The role requires strong communication skills, problem-solving abilities, and familiarity with Amazon's policies and systems. Employees often work in call centers or remotely, depending on the position.
How much will Amazon pay you to work from home?
Amazon Customer Service representatives working from home typically earn an hourly wage ranging from $15 to $20, depending on experience and location. Some roles may also include performance-based bonuses and benefits such as health insurance and paid time off.
Does Amazon have work at home customer service jobs?
Yes, Amazon offers work-at-home customer service jobs that typically involve handling customer inquiries via phone, chat, or email. These positions often require good communication skills, a quiet work environment, and sometimes specific technical equipment or internet speed. They are available in various regions and may have flexible schedules depending on the role.
What are the most commonly searched types of Amazon Customer Service jobs in Indiana? The most popular types of Amazon Customer Service jobs in Indiana are:
What job categories do people searching Amazon Customer Service jobs in Indiana look for? The top searched job categories for Amazon Customer Service jobs in Indiana are:
What cities in Indiana are hiring for Amazon Customer Service jobs? Cities in Indiana with the most Amazon Customer Service job openings:
$13.75 - $19/hr
Full-time
Posted 8 days ago
Amazon rating
7.4
Based on 6,974 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We're making history and the good news is that we've only just begun.
At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers.
As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it's making sure we put smiles on customer's faces.
Key job responsibilities
As a Delivery Station Customer Service Associate, you will be responsible for:
- Communicating with customers directly in-person, in addition to communicating via phone and email
- Empathizing with and prioritizing customer needs
- Upholding company values and respecting every customer
- Resolving issues and setting appropriate expectations with customers
- Clearly understanding and responding appropriately to the issues that customers present
- Consistently composing grammatically correct, concise, and accurate written responses to customer issues
- Approaching problems logically and with good judgment to ensure the appropriate customer outcome
- Making quick and effective decisions on behalf of the customer
- Working a flexible Full-Time (40+ hours per week) schedule
Performing the following tasks, with or without reasonable accommodation:
- Carry, lift, push and pull up to 49 pounds
- Frequently push, pull, squat, bend and reach
- Stand and walk during shifts lasting up to 12 hours
- Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
- Work in an environment where the temperature may vary due to outside weather conditions and is not controlled
A day in the life
You'll be based at one of our last-mile delivery warehouses, where Amazon's leading logistics system operates
As orders are dispatched and delivered, you'll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you'll be informing our delivery partners. Where you notice a delivery issue, you'll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.
Operating at the heart of Amazon's logistics, you'll develop logistical and customer expertise that sets Amazon apart. You'll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.
About the team
Our mission is to be Earth's most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers' happiness
Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers' most complex issues.
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon's customer service even better, and we need excellent people to make that happen.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US