Description At Amazon, our mission is to be Earth's most customer-centric company. To achieve this ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Description At Amazon, our mission is to be Earth's most customer-centric company. To achieve this ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Description At Amazon, our mission is to be Earth's most customer-centric company. To achieve this ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Description At Amazon, our mission is to be Earth's most customer-centric company. To achieve this ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Delivery Station Customer Service Associate, DSL
Livermore, CA · On-site
$17 - $23.50/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Delivery Station Customer Service Associate, DSL
Livermore, CA · On-site
$17 - $23.50/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
... delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security ...
... delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security ...
... delightful customer experiences Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security ...
... delightful customer experiences Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security ...
... delightful customer experiences Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security ...
... delightful customer experiences Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security ...
... delightful customer experiences Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security ...
... delightful customer experiences Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security ...
... delightful customer experiences Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security ...
... delightful customer experiences Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security ...
Customer Experience Specialist
$21 - $26.25/hr
With Amazon's customer obsession philosophy we are bolstering our Community Support team to provide excellent service to all of our community members, whether they be creators, customers, developers ...
Customer Experience Specialist
$21 - $26.25/hr
With Amazon's customer obsession philosophy we are bolstering our Community Support team to provide excellent service to all of our community members, whether they be creators, customers, developers ...
Customer Experience Specialist
$21 - $26.25/hr
With Amazon's customer obsession philosophy we are bolstering our Community Support team to provide excellent service to all of our community members, whether they be creators, customers, developers ...
Customer Experience Specialist
$21 - $26.25/hr
With Amazon's customer obsession philosophy we are bolstering our Community Support team to provide excellent service to all of our community members, whether they be creators, customers, developers ...
Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Search service go to work. We design, develop, and deploy high performance ...
Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Search service go to work. We design, develop, and deploy high performance ...
Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Search service go to work. We design, develop, and deploy high performance ...
Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Search service go to work. We design, develop, and deploy high performance ...
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform We pioneered cloud computing and never stopped innovating - that's why customers from the most ...
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform We pioneered cloud computing and never stopped innovating - that's why customers from the most ...
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform We pioneered cloud computing and never stopped innovating - that's why customers from the most ...
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform We pioneered cloud computing and never stopped innovating - that's why customers from the most ...
Are you inspired to work with a team than launches products with direct and massive impact on Amazon's customers. Are you excited to join one of the newest and most exciting AWS services. Amazon ...
Are you inspired to work with a team than launches products with direct and massive impact on Amazon's customers. Are you excited to join one of the newest and most exciting AWS services. Amazon ...
Are you inspired to work with a team than launches products with direct and massive impact on Amazon's customers. Are you excited to join one of the newest and most exciting AWS services. Amazon ...
Are you inspired to work with a team than launches products with direct and massive impact on Amazon's customers. Are you excited to join one of the newest and most exciting AWS services. Amazon ...
Customer Experience Specialist
San Francisco, CA · On-site
$21 - $26.25/hr
With Amazon's customer obsession philosophy we are bolstering our Community Support team to provide excellent service to all of our community members, whether they be creators, customers, developers ...
Customer Experience Specialist
San Francisco, CA · On-site
$21 - $26.25/hr
With Amazon's customer obsession philosophy we are bolstering our Community Support team to provide excellent service to all of our community members, whether they be creators, customers, developers ...
Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Search service go to work. We design, develop, and deploy high performance ...
Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Search service go to work. We design, develop, and deploy high performance ...
... customer service experiences. Amazon Connect is the result of the ten years of development that ... went into building the tools Amazon uses to provide its award winning customer service at massive ...
... customer service experiences. Amazon Connect is the result of the ten years of development that ... went into building the tools Amazon uses to provide its award winning customer service at massive ...
Are you inspired to work with a team than launches products with direct and massive impact on Amazon's customers. Are you excited to join one of the newest and most exciting AWS services. Amazon ...
Are you inspired to work with a team than launches products with direct and massive impact on Amazon's customers. Are you excited to join one of the newest and most exciting AWS services. Amazon ...
Amazon Customer Service information
See California salary details
$9.73 - $11.26
2% of jobs
$11.26 - $12.79
4% of jobs
$12.79 - $14.32
11% of jobs
$15.17 is the 25th percentile. Wages below this are outliers.
$14.32 - $15.85
15% of jobs
The median wage is $17.26 / hr.
$15.85 - $17.38
20% of jobs
$17.38 - $18.91
15% of jobs
$19.97 is the 75th percentile. Wages above this are outliers.
$18.91 - $20.45
13% of jobs
$20.45 - $21.98
7% of jobs
$21.98 - $23.51
6% of jobs
$23.51 - $25.04
4% of jobs
$25.04 - $26.57
3% of jobs
$9
$18
$26
How much do amazon customer service jobs pay per hour?
As of Aug 7, 2026, the average hourly pay for amazon customer service in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.
What are the typical challenges faced by Amazon Customer Service representatives, and how are they supported in overcoming them?
Amazon Customer Service representatives often encounter high call volumes, a diverse range of customer inquiries, and the need to quickly adapt to new policies or procedures. To help manage these challenges, Amazon provides comprehensive training, ongoing coaching, and access to a robust knowledge base. Team leads and supervisors are available for guidance, and representatives are encouraged to collaborate with colleagues for problem-solving. This supportive environment ensures customer service agents have the tools and resources needed to deliver prompt, accurate, and friendly service even under pressure.
How do I get an Amazon customer service job?
To get an Amazon customer service job, you can apply online through Amazon's careers website, where they list available customer service positions. Candidates typically need good communication skills, basic computer knowledge, and may undergo an interview process that assesses problem-solving abilities. Some roles may require a high school diploma or equivalent and the ability to work flexible hours.
What are the key skills and qualifications needed to thrive in the Amazon Customer Service position, and why are they important?
To thrive as an Amazon Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support software, CRM systems, and Amazon’s internal portals is often required. Patience, empathy, and the ability to remain calm under pressure help individuals excel in this customer-facing position. These skills are crucial for delivering excellent customer experiences, swiftly resolving issues, and maintaining Amazon’s reputation for outstanding service.
Do Amazon Customer Service do work from home jobs?
Amazon Customer Service roles often offer work-from-home options, especially for remote customer support positions. These jobs typically require a computer, internet connection, and good communication skills, and may involve flexible schedules. Availability of remote work can vary by location and position, so applicants should check specific job listings for details.
What is an Amazon Customer Service?
An Amazon Customer Service job involves assisting customers with inquiries, orders, returns, and troubleshooting issues through phone, chat, or email. Representatives aim to provide efficient and friendly support while ensuring customer satisfaction. The role requires strong communication skills, problem-solving abilities, and familiarity with Amazon's policies and systems. Employees often work in call centers or remotely, depending on the position.
What are the most commonly searched types of Amazon Customer Service jobs in California? The most popular types of Amazon Customer Service jobs in California are:
What are popular job titles related to Amazon Customer Service jobs in California? For Amazon Customer Service jobs in California, the most frequently searched job titles are:
What job categories do people searching Amazon Customer Service jobs in California look for? The top searched job categories for Amazon Customer Service jobs in California are:
What cities in California are hiring for Amazon Customer Service jobs? Cities in California with the most Amazon Customer Service job openings:
$17.50 - $24/hr
Full-time
Posted 7 days ago
Amazon rating
7.4
Based on 7,064 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Description
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We're making history and the good news is that we've only just begun.
At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages.
The work is beyond fulfilling and delivering customer orders; it's making sure we put smiles on customer's faces.
Key job responsibilities
As a Delivery Station Customer Service Associate, you will be responsible for:
Communicating with customers directly in-person, in addition to communicating via phone and email
Empathizing with and prioritizing customer needs
Upholding company values and respecting every customer
Resolving issues and setting appropriate expectations with customers
Clearly understanding and responding appropriately to the issues that customers present
Consistently composing grammatically correct, concise, and accurate written responses to customer issues
Approaching problems logically and with good judgment to ensure the appropriate customer outcome
Making quick and effective decisions on behalf of the customer
Working a flexible Full-Time (40+ hours per week) schedule
Performing the following tasks, with or without reasonable accommodation
Carry, lift, push and pull up to 49 pounds
Frequently push, pull, squat, bend and reach
Stand and walk during shifts lasting up to 12 hours
Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
Work in an environment where the temperature may vary due to outside weather conditions and is not controlled.
A day in the life
You'll be based at one of our last-mile delivery warehouses, where Amazon's leading logistics system operates. As orders are dispatched and delivered, you'll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you'll be informing our delivery partners
Where you notice a delivery issue, you'll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon's logistics, you'll develop logistical and customer expertise that sets Amazon apart. You'll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.
About the team
Our mission is to be Earth's most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team
We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers' happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers' most complex issues.
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon's customer service even better, and we need excellent people to make that happen.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US