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Amazon Cloud Support Engineer Jobs in California

Sr. SDE - CPLD / FPGA

Cupertino, CA

$160K - $206K/yr

The AWS Hardware Engineering team develops server designs for Amazon's cloud services. Our designs prioritize frugality and operational excellence, supporting the AWS business and millions of ...

Sr. SDE - CPLD / FPGA

Cupertino, CA · On-site

$160K - $206K/yr

The AWS Hardware Engineering team develops server designs for Amazon's cloud services. Our designs prioritize frugality and operational excellence, supporting the AWS business and millions of ...

Sr. SDE - CPLD / FPGA

Cupertino, CA

$160K - $206K/yr

The AWS Hardware Engineering team develops server designs for Amazon's cloud services. Our designs prioritize frugality and operational excellence, supporting the AWS business and millions of ...

Cloud Engineer

Livermore, CA · On-site

$62 - $82.75/hr

We have an opening for a Senior Cloud Engineer to join our team. In this position, you will be ... This role supports multiple sites across the country and occasional travel is required to ...

Requirements 3+ years in SRE, DevOps, systems administration, or cloud support. Solid Linux administration (RHEL, Amazon Linux, Ubuntu) and comfort with bash/Python scripting. Working knowledge of ...

New

Requirements 3+ years in SRE, DevOps, systems administration, or cloud support. Solid Linux administration (RHEL, Amazon Linux, Ubuntu) and comfort with bash/Python scripting. Working knowledge of ...

New

Showing results 21-40

Amazon Cloud Support Engineer information

See California salary details

$16

$39

$67

How much do amazon cloud support engineer jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for amazon cloud support engineer in California is $39.35, according to ZipRecruiter salary data. Most workers in this role earn between $29.18 and $46.01 per hour, depending on experience, location, and employer.

What does an Amazon Cloud Support Engineer do?

An Amazon Cloud Support Engineer helps customers troubleshoot and resolve technical issues with Amazon Web Services (AWS) products and services. They provide expert guidance, analyze problems, and offer solutions related to cloud infrastructure, networking, storage, and security. Their role often involves collaborating with internal teams and customers to ensure seamless cloud operations and optimal use of AWS resources. Additionally, they may assist with best practices, performance tuning, and documentation to enhance the customer experience.

What are the key skills and qualifications needed to thrive as an Amazon Cloud Support Engineer, and why are they important?

To thrive as an Amazon Cloud Support Engineer, you need a solid understanding of cloud computing concepts, strong troubleshooting abilities, and experience with operating systems, networking, and programming, often supported by a degree in computer science or related certifications like AWS Certified Solutions Architect. Familiarity with AWS services, cloud management tools, Linux/Windows administration, and ticketing systems is typically required. Outstanding customer service, effective communication, and problem-solving skills help you excel in addressing client issues and collaborating with teams. These competencies are crucial for delivering timely technical support and ensuring optimal performance of cloud-based solutions for Amazon's customers.

What are some common challenges faced by Amazon Cloud Support Engineers, and how can candidates prepare to address them?

Amazon Cloud Support Engineers often encounter complex technical issues that require troubleshooting across a wide range of AWS services. A common challenge is keeping up with the rapid pace of new AWS feature releases and understanding how these changes impact customers' cloud environments. Additionally, the role involves managing customer expectations while providing timely solutions, which requires strong communication skills and the ability to prioritize tasks. Candidates can prepare by gaining hands-on experience with AWS services, studying real-world case studies, and developing both problem-solving and customer service skills.

What is the difference between Amazon Cloud Support Engineer vs Cloud Support Specialist?

AspectAmazon Cloud Support EngineerCloud Support Specialist
Required CredentialsAWS certifications, technical degreesCertifications vary, often AWS or cloud platform-specific
Work EnvironmentCustomer support, troubleshooting cloud issues, technical assistanceTechnical support, issue resolution, customer communication
Employer & Industry UsagePrimarily in cloud service providers, tech companiesIn IT service firms, cloud service providers
Common Search & ComparisonYesYes

The Amazon Cloud Support Engineer and Cloud Support Specialist roles share similar responsibilities in supporting cloud services and troubleshooting issues. However, the Amazon Cloud Support Engineer typically requires AWS certifications and focuses specifically on Amazon Web Services, working within a cloud provider environment. The Cloud Support Specialist may work across various cloud platforms and may have a broader or more generalized support role. Both positions are essential in cloud service industries and often overlap in skills and work environment.

What are popular job titles related to Amazon Cloud Support Engineer jobs in California?

For Amazon Cloud Support Engineer jobs in California, the most frequently searched job titles are:

What job categories do people searching Amazon Cloud Support Engineer jobs in California look for?

The top searched job categories for Amazon Cloud Support Engineer jobs in California are:

Infographic showing various Amazon Cloud Support Engineer job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $81,844 per year, or $39.3 per hour.

Sr. SDE - CPLD / FPGA

Amazon

Cupertino, CA

$160K - $206K/yr

Full-time

Re-posted 24 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,147 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers


Job description

The AWS Hardware Engineering team develops server designs for Amazon's cloud services. Our designs prioritize frugality and operational excellence, supporting the AWS business and millions of customers who rely on AWS daily. Our engineers address complex technology challenges and build reliable, high-quality components that enable AWS to execute important business strategies.
The successful candidate for this role will be a motivated, proactive self-starter with strong curiosity

You will be a Field Programmable Gate Array (FPGA) programmable logic expert with experience in digital hardware and embedded firmware, and committed to expanding your knowledge and skills. You will apply thorough understanding of server systems in your projects to identify optimal solutions for multi-factor problems. You will work with engineers across the company and external partners, leading development efforts through delivery and beyond.

You will collaborate with internal and external development engineers across architecture, hardware, validation, and software services. AWS Engineers influence how people use computers and contribute to the future of cloud computing technology - join us in building what's next.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other essential roles. You'll collaborate with people across AWS to help us deliver high standards for safety and security while providing scalable capacity at competitive costs for our customers

You'll experience an inclusive culture that welcomes bold ideas and empowers you to own them through completion.
Key job responsibilities
This individual contributor position is part of an AWS software development team responsible for FPGA programmable logic components that operate and support servers in data centers and other environments. The role requires a senior developer to own comprehensive FPGA development, including architecture, design, work estimates, implementation, verification, and validation of new features and capabilities. The senior developer will often define and lead the technical work of other team members to meet program milestones

The senior developer will also contribute to companion firmware that interfaces with programmable logic design and system-level operations that utilize FPGA functions.
The senior developer is involved with firmware deployment, operational monitoring, debugging, and support to enhance fleet health. The role includes mentoring and developing junior team members, contributing to the team's technical direction, and supporting team growth to improve efficiency and quality. The senior developer will engage in technical collaboration across teams, helping to develop solutions for complex system challenges.
About the team
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform

We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.


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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US