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Amazon Clinical Jobs in Missouri (NOW HIRING)

Urgent Care Group

Paramedic - Affton, MO

Affton, MO · On-site

$24/hr

Serve as a resource for other clinical staff Requirements * High school diploma or equivalent ... Amazon prime reimbursement or Sam's, Costco, or BJs base membership * Online ticket discounts

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All JobsAmazon Clinical JobsAmazon Clinical Jobs in Missouri

Amazon Clinical information

See Missouri salary details

$40.8K

$77.2K

$131.3K

How much do amazon clinical jobs pay per year?

As of Jul 28, 2026, the average yearly pay for amazon clinical in Missouri is $77,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $84,000.00 per year, depending on experience, location, and employer.

What are some typical daily responsibilities for someone working in an Amazon Clinical role?

As an Amazon Clinical professional, your day-to-day activities may involve coordinating clinical trials, overseeing data collection, ensuring compliance with regulatory standards, and collaborating with healthcare providers and research teams. You might also be responsible for maintaining accurate documentation, preparing reports for study sponsors, and supporting the development and execution of project protocols. The role often requires effective communication with internal teams and external partners to keep clinical projects on track. This dynamic environment offers the opportunity to engage in innovative healthcare projects, while building valuable experience in clinical operations and research management.

What is an Amazon Clinical job?

An Amazon Clinical job typically involves working in Amazon's healthcare initiatives, such as Amazon Clinic or Amazon Pharmacy. These roles can include healthcare practitioners, clinical program managers, or operations specialists who support virtual care services, patient consultations, and healthcare technology solutions. Employees in these roles help enhance patient access to medical care through digital platforms while ensuring compliance with healthcare regulations.

What are the key skills and qualifications needed to thrive in the Amazon Clinical position, and why are they important?

To thrive as an Amazon Clinical professional, you need a background in clinical research or healthcare, along with strong analytical and organizational skills, often supported by a relevant degree in life sciences or nursing. Familiarity with clinical trial management systems (CTMS), Good Clinical Practice (GCP) guidelines, and regulatory compliance is typically required. Outstanding communication, problem-solving, and teamwork skills help you collaborate effectively across cross-functional teams and manage project timelines. These qualifications ensure high standards of patient safety, data integrity, and successful trial outcomes in Amazon’s innovative healthcare initiatives.

What are the most commonly searched types of Amazon Clinical jobs in Missouri? The most popular types of Amazon Clinical jobs in Missouri are:
What are popular job titles related to Amazon Clinical jobs in Missouri? For Amazon Clinical jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Amazon Clinical jobs in Missouri look for? The top searched job categories for Amazon Clinical jobs in Missouri are:
Amazon Clinical jobs near you
Infographic showing various Amazon Clinical job openings in Missouri as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $77,245 per year, or $37.1 per hour.
Product Manager with Amazon Connect- R01566925

Product Manager with Amazon Connect- R01566925

Brillio

Saint Louis, MO

$75 - $80/hr

Contractor

Posted 10 days ago

Job description

About Brillio:

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.
Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year.

Consultant
Primary Skills
  • CSPO
Specialization
  • Product Management: Senior Software Development Manager
Job requirements

Product Manager, Contact Center Modernization (Amazon Connect Migration - Healthcare Payer)

Location: St. Louis, MO / Dallas, TX / New York, NY- Hybrid 

Position Summary

  • We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards.
  • The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries.

Key Responsibilities

  • Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout.
  • Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements.
  • Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements.
  • Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems).
  • Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences.
  • Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics.
  • Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency.
  • Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools.
  • Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams.
  • Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition.

Required Qualifications

  • 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation within a healthcare payer setting.
  • Strong understanding of healthcare call center operations, including member services, provider support, care management, and utilization review.
  • Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design.
  • Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications.
  • Experience with voice UX, IVR design, and contact center reporting/analytics.
  • Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features.
  • Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners.
  • Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard.

Education

  • Bachelor's degree in Computer Science, Information Systems, Healthcare Administration, or related field required.
  • Master's degree or certifications in Product Management, Cloud Technologies (especially AWS), or Healthcare IT preferred.

Preferred Experience

  • Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based enviro
$75 - $80 an hour

Know more about Brillio : https://www.brillio.com/join-us/

PPE: https://www.brillio.com/platform-and-product-engineering/


Equal Employment Opportunity Declaration
Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation. 

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