... customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team. Prime Air is ... This person is responsible for all drone maintenance and routine service at the commercial ...
... customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team. Prime Air is ... This person is responsible for all drone maintenance and routine service at the commercial ...
Standard Delivery Driver Role - Emphasis on Small Business (Job Template)
Rochester, NY · On-site
$16.50 - $20.75/hr
You will start and end your day at Amazon Warehouse: DRO2 Delivery Driver Responsibilities: * Load ... Provide excellent customer service Qualifications: As a Delivery Driver, You'll Need: * Valid ...
Standard Delivery Driver Role - Emphasis on Small Business (Job Template)
Rochester, NY · On-site
$16.50 - $20.75/hr
You will start and end your day at Amazon Warehouse: DRO2 Delivery Driver Responsibilities: * Load ... Provide excellent customer service Qualifications: As a Delivery Driver, You'll Need: * Valid ...
Prime Air Maintenance Technician, Corporate Operations, Prime Air
Rochester, NY · On-site
$20 - $26/hr
... customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! Prime Air is ... This person will be responsible for drone maintenance and routine service, ensuring the aircraft ...
Prime Air Maintenance Technician, Corporate Operations, Prime Air
Rochester, NY · On-site
$20 - $26/hr
... customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! Prime Air is ... This person will be responsible for drone maintenance and routine service, ensuring the aircraft ...
Amazon Delivery Driver
Rochester, NY · On-site
$21/hr
... smiles for Amazon with great customer experiences! We're seeking reliable, hardworking and ... Provide excellent customer service and satisfaction despite stressful events / conditions * Keep ...
Amazon Delivery Driver
Rochester, NY · On-site
$21/hr
... smiles for Amazon with great customer experiences! We're seeking reliable, hardworking and ... Provide excellent customer service and satisfaction despite stressful events / conditions * Keep ...
Amazon Delivery Driver
Rochester, NY · On-site
$21/hr
... smiles for Amazon with great customer experiences! We're seeking reliable, hardworking and ... Provide excellent customer service and satisfaction despite stressful events / conditions * Keep ...
Amazon Delivery Driver
Rochester, NY · On-site
$21/hr
... smiles for Amazon with great customer experiences! We're seeking reliable, hardworking and ... Provide excellent customer service and satisfaction despite stressful events / conditions * Keep ...
Amazon Delivery Driver
Rochester, NY · On-site
$21/hr
... smiles for Amazon with great customer experiences! We're seeking reliable, hardworking and ... Provide excellent customer service and satisfaction despite stressful events / conditions * Keep ...
Amazon Delivery Driver
Rochester, NY · On-site
$21/hr
... smiles for Amazon with great customer experiences! We're seeking reliable, hardworking and ... Provide excellent customer service and satisfaction despite stressful events / conditions * Keep ...
... customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! Prime Air is ... This person is responsible for all drone maintenance and routine service at the commercial ...
... customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! Prime Air is ... This person is responsible for all drone maintenance and routine service at the commercial ...
HR Business Partner
Rochester, NY · On-site
About the team Amazon's Fulfillment Centers (FCs) within North American Customer Fulfillment (NACF ... service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing)
HR Business Partner
Rochester, NY · On-site
About the team Amazon's Fulfillment Centers (FCs) within North American Customer Fulfillment (NACF ... service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing)
Client Service Representative
Henrietta, NY · On-site
$20 - $22/hr
Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and ... Delivers quality service to Paychex clients via phone, email, chat, and other avenues * Follows up ...
Client Service Representative
Henrietta, NY · On-site
$20 - $22/hr
Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and ... Delivers quality service to Paychex clients via phone, email, chat, and other avenues * Follows up ...
Standard Delivery Driver Role
Rochester, NY · On-site
$21 - $23.50/hr
... and operated Amazon DSP dedicated to providing exceptional delivery service to our community ... Deliver products to customers in a professional and courteous manner * Maintain a clean and ...
Standard Delivery Driver Role
Rochester, NY · On-site
$21 - $23.50/hr
... and operated Amazon DSP dedicated to providing exceptional delivery service to our community ... Deliver products to customers in a professional and courteous manner * Maintain a clean and ...
... web chat, off-phone work, and email concerning, but not limited to, contract benefits, claim ... Provides service among the customers and business partners while responding in a professional ...
... web chat, off-phone work, and email concerning, but not limited to, contract benefits, claim ... Provides service among the customers and business partners while responding in a professional ...
Delivery Driver for Amazon Delivery Service Partner NON -CDL
Rochester, NY · On-site
$21 - $24.50/hr
Delivery Driver for Amazon Delivery Service Partner NON -CDL Permanent Driver RML Transport ... Deliver products to customers in a professional and courteous manner * Maintain a clean and ...
Delivery Driver for Amazon Delivery Service Partner NON -CDL
Rochester, NY · On-site
$21 - $24.50/hr
Delivery Driver for Amazon Delivery Service Partner NON -CDL Permanent Driver RML Transport ... Deliver products to customers in a professional and courteous manner * Maintain a clean and ...
Client Service Representative
West Henrietta, NY · On-site
$20 - $22/hr
Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and ... Delivers quality service to Paychex clients via phone, email, chat, and other avenues * Follows up ...
Client Service Representative
West Henrietta, NY · On-site
$20 - $22/hr
Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and ... Delivers quality service to Paychex clients via phone, email, chat, and other avenues * Follows up ...
Client Service Representative
West Henrietta, NY · On-site
$20 - $22/hr
Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and ... Delivers quality service to Paychex clients via phone, email, chat, and other avenues * Follows up ...
Client Service Representative
West Henrietta, NY · On-site
$20 - $22/hr
Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and ... Delivers quality service to Paychex clients via phone, email, chat, and other avenues * Follows up ...
Client Service Representative
West Henrietta, NY · Remote
$20 - $22/hr
Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and ... Delivers quality service to Paychex clients via phone, email, chat, and other avenues * Follows up ...
Client Service Representative
West Henrietta, NY · Remote
$20 - $22/hr
Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and ... Delivers quality service to Paychex clients via phone, email, chat, and other avenues * Follows up ...
Team Lead, Customer Care
Rochester, NY · On-site
... chat or phone. Monitor Workflow: Assist in monitoring daily queues and schedules using contact ... service level agreements (SLAs). Utilize Complex Systems: Navigate and update records across ...
Team Lead, Customer Care
Rochester, NY · On-site
... chat or phone. Monitor Workflow: Assist in monitoring daily queues and schedules using contact ... service level agreements (SLAs). Utilize Complex Systems: Navigate and update records across ...
... via chat or phone. * Monitor Workflow: Assist in monitoring daily queues and schedules using ... service level agreements (SLAs). * Utilize Complex Systems: Navigate and update records across ...
... via chat or phone. * Monitor Workflow: Assist in monitoring daily queues and schedules using ... service level agreements (SLAs). * Utilize Complex Systems: Navigate and update records across ...
Service Specialist
West Henrietta, NY · On-site
They interact via phone, email, chat, and other avenues. * Follows up on outstanding items to issue ... Qualifications: • 2 years or more customer service experience • Comfortable with high-volume ...
Service Specialist
West Henrietta, NY · On-site
They interact via phone, email, chat, and other avenues. * Follows up on outstanding items to issue ... Qualifications: • 2 years or more customer service experience • Comfortable with high-volume ...
Senior Station Manager
Greece, NY · On-site
... Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basis - Manages day-to-day relationships with multiple Delivery Service Providers (DSPs ...
Senior Station Manager
Greece, NY · On-site
... Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basis - Manages day-to-day relationships with multiple Delivery Service Providers (DSPs ...
Senior Station Manager
Greece, NY · On-site
... Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basis - Manages day-to-day relationships with multiple Delivery Service Providers (DSPs ...
Senior Station Manager
Greece, NY · On-site
... Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basis - Manages day-to-day relationships with multiple Delivery Service Providers (DSPs ...
Amazon Chat Customer Service information
See Rochester, NY salary details
$9.72 - $11.26
2% of jobs
$11.26 - $12.79
4% of jobs
$12.79 - $14.32
11% of jobs
$15.16 is the 25th percentile. Wages below this are outliers.
$14.32 - $15.85
15% of jobs
The median wage is $17.26 / hr.
$15.85 - $17.38
20% of jobs
$17.38 - $18.91
15% of jobs
$19.96 is the 75th percentile. Wages above this are outliers.
$18.91 - $20.44
13% of jobs
$20.44 - $21.97
7% of jobs
$21.97 - $23.50
6% of jobs
$23.50 - $25.03
4% of jobs
$25.03 - $26.56
3% of jobs
$9
$18
$26
How much do amazon chat customer service jobs pay per hour?
As of Sep 8, 2026, the average hourly pay for amazon chat customer service in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.
What is an Amazon Chat Customer Service?
An Amazon Chat Customer Service job involves assisting customers through online chat rather than phone or email. Agents respond to inquiries, troubleshoot issues, and provide support for orders, returns, and account-related concerns. The role requires strong typing skills, attention to detail, and the ability to handle multiple conversations at once. It’s a fast-paced position focused on delivering quick, accurate, and friendly customer service.
What does an Amazon Chat Customer Service representative do?
A typical day as an Amazon Chat Customer Service representative involves handling multiple customer inquiries simultaneously through online chat, addressing issues related to orders, returns, payments, and account information. You’ll spend much of your time in a digital interface, troubleshooting problems, providing solutions, and escalating complex cases to specialized teams when necessary. Collaboration with team members and supervisors often occurs via internal messaging or virtual meetings, especially when tackling tricky customer concerns. This role is fast-paced and dynamic, making strong organizational and communication skills essential for balancing workflow and delivering high-quality service.
What are the key skills and qualifications needed for an Amazon Chat Customer Service position?
To excel as an Amazon Chat Customer Service representative, you need strong written communication skills, quick problem-solving abilities, and familiarity with customer support protocols, often supported by a high school diploma or equivalent. Experience using customer relationship management (CRM) systems and chat platforms is typically required. Exceptional multitasking, patience, and the ability to remain calm under pressure are standout soft skills. These qualities are critical for delivering seamless support, resolving customer issues efficiently, and enhancing customer satisfaction in Amazon's fast-paced environment.
How much do Amazon chat customer service agents make?
Amazon chat customer service agents typically earn an hourly wage ranging from $15 to $20, depending on experience and location. They often work remotely, using customer service tools and communication skills to assist shoppers efficiently.
How to get an Amazon Chat Customer Service job?
To get an Amazon Chat Customer Service job, candidates should apply through Amazon's careers website, ensuring they meet the minimum requirements such as good communication skills and prior customer service experience. The hiring process typically involves an online application, assessments, and interviews. Familiarity with chat tools and a quiet work environment are also beneficial for success in this role.
What are the most commonly searched types of Amazon Chat Customer Service jobs in Rochester, NY?
The most popular types of Amazon Chat Customer Service jobs in Rochester, NY are:
What job categories do people searching Amazon Chat Customer Service jobs in Rochester, NY look for?
The top searched job categories for Amazon Chat Customer Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Amazon Chat Customer Service jobs?
Cities near Rochester, NY with the most Amazon Chat Customer Service job openings:
Prime Air Sr. Maintenance Technician , Corporate Operations, Prime Air
Rochester, NY • On-site
Amazon •
IT Services • 10K+ employees10,000+ employees
Full-time
Posted 22 days ago
Amazon rating
7.4
Based on 7,157 frontline employees who took The Breakroom Quiz
5th of 39 rated national retailers
Job description
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.
How do you get items to customers quickly, cost-effectively, and-most importantly-safely, in less than an hour.
And how do you do it in a way that can scale. Our teams oAllf hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that. We are delivering to customers, and are excited for what's to come.
Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos)
If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team.
Prime Air is seeking an experienced Sr
Repair Technician who combines technical skills with a passion for maintaining machinery and aircraft. This person is responsible for all drone maintenance and routine service at the commercial operation location, ensuring the aircraft conforms to design, and is in safe operating conditions. This candidate is expected to work closely with engineering, flight operations, and other Prime Air teams to deliver on their assigned responsibilities.
In addition, the Sr. Repair Technician is responsible for the training and qualification of the Repair Technician team at the commercial operation site. This individual should possess strong analytical skills, be a self-starter, and work well independently.
Key job responsibilities
Drive time-based and condition-based maintenance activities
Own fleet performance metrics
Verify adherence to FAA regulations and Prime Air directives and processes
Manage fleet spare parts and inventory
Train and and mentor other Repair Technicians
Assign shift roster and oversee Repair Technicians
Demonstrate proactive safety mindset in ambiguous situations
Follow detailed instructions outlined in technical manuals
This role requires the ability to carry/lift up to 50 lbs, stand / walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend and reach
This role requires the ability to work any shift, including nights, weekends, and holidays.
This role requires travel, up to 25% of the time.
Export Control License
This position may require a deemed export control license for compliance with applicable laws and regulations.
Placement is contingent on Amazon's ability to apply for and obtain an export control license on your behalf.
This position may be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US