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Amazon Chat Customer Service Jobs in Quebec (NOW HIRING)

... customer service role * Proficiency in time management and multitasking to handle requests from diverse platforms. * Ability to solve Customer issues through both telephone and online chat.

Field Service Engineer

Bromont, QC · On-site

CA$35 - CA$50/hr

Customer Relations: * Professionally represent the company to the customer. * Be committed to ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

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Amazon Chat Customer Service information

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$8

$16

$24

How much do amazon chat customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for amazon chat customer service in Quebec is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $18.03 per hour, depending on experience, location, and employer.

What is an Amazon Chat Customer Service?

An Amazon Chat Customer Service job involves assisting customers through online chat rather than phone or email. Agents respond to inquiries, troubleshoot issues, and provide support for orders, returns, and account-related concerns. The role requires strong typing skills, attention to detail, and the ability to handle multiple conversations at once. It’s a fast-paced position focused on delivering quick, accurate, and friendly customer service.

What does an Amazon Chat Customer Service representative do?

A typical day as an Amazon Chat Customer Service representative involves handling multiple customer inquiries simultaneously through online chat, addressing issues related to orders, returns, payments, and account information. You’ll spend much of your time in a digital interface, troubleshooting problems, providing solutions, and escalating complex cases to specialized teams when necessary. Collaboration with team members and supervisors often occurs via internal messaging or virtual meetings, especially when tackling tricky customer concerns. This role is fast-paced and dynamic, making strong organizational and communication skills essential for balancing workflow and delivering high-quality service.

What are the key skills and qualifications needed for an Amazon Chat Customer Service position?

To excel as an Amazon Chat Customer Service representative, you need strong written communication skills, quick problem-solving abilities, and familiarity with customer support protocols, often supported by a high school diploma or equivalent. Experience using customer relationship management (CRM) systems and chat platforms is typically required. Exceptional multitasking, patience, and the ability to remain calm under pressure are standout soft skills. These qualities are critical for delivering seamless support, resolving customer issues efficiently, and enhancing customer satisfaction in Amazon's fast-paced environment.

How much do Amazon chat customer service agents make?

Amazon chat customer service agents typically earn an hourly wage ranging from $15 to $20, depending on experience and location. They often work remotely, using customer service tools and communication skills to assist shoppers efficiently.

How to get an Amazon Chat Customer Service job?

To get an Amazon Chat Customer Service job, candidates should apply through Amazon's careers website, ensuring they meet the minimum requirements such as good communication skills and prior customer service experience. The hiring process typically involves an online application, assessments, and interviews. Familiarity with chat tools and a quiet work environment are also beneficial for success in this role.

What are popular job titles related to Amazon Chat Customer Service jobs in Quebec?

For Amazon Chat Customer Service jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Amazon Chat Customer Service jobs in Quebec look for?

The top searched job categories for Amazon Chat Customer Service jobs in Quebec are:

Infographic showing various Amazon Chat Customer Service job openings in Quebec as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $33,482 per year, or $16.1 per hour.

Gestionnaire de la logistique / Logistics Manager

Amazon

Pointe-claire, QC • On-site

Full-time

Re-posted 8 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,098 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Amazon Web Services (AWS) est en forte croissance et est a la recherche d'un gestionnaire de la logistique pour rejoindre son equipe d'exploitation des infrastructures en pleine expansion.
AWS est une entreprise de technologie tres dynamique et leader mondial dans le domaine des centres de donnees. Le gestionnaire de la logistique supervise la gestion d'entree et de sortie des composants informatiques utilises dans nos systemes pour offrir aux clients les services de nos centres de donnees. Il gere une petite equipe d'assistants en logistique et l'agrandit pour repondre a la demande operationnelle de plusieurs sites au sein d'une meme region

Le gestionnaire de la logistique controle l'inventaire du centre de donnees, les livraisons entrantes et sortantes, et s'assure que les stocks sont maintenus a des niveaux appropries pour soutenir les activites de construction et de reparation dans tous les etablissements. En collaboration avec les gestionnaires de centre de donnees, il est responsable de l'elaboration de plans visant a optimiser le mouvement des pieces tout au long du cycle de vie de l'inventaire et des biens, en suivant l'emplacement, les mouvements, l'age et la rotation des stocks. Il travaille en etroite collaboration avec les techniciens et les ingenieurs du centre de donnees pour s'assurer que les pieces de rechange manquantes ou endommagees n'entravent pas les activites de l'entreprise et que les pieces de rechange sont disponibles rapidement et sans erreur.

Il travaille avec les services d'approvisionnement et d'ingenierie materielle pour acheter et recevoir directement des fournisseurs de nouvelles pieces et interfaces, puis s'occupe des autorisations de retour d'articles (RMA) et recoit les pieces de rechange. Il est responsable de la saisie exacte des donnees et de la resolution des questions des organisations homologues. Le gestionnaire ideal de la logistique analysera les donnees pour comprendre le cycle de vie des actifs du centre de donnees.


Amazon est un employeur d'action positive pour l'egalite des chances - minorites, femmes, personnes handicapees, anciens combattants, identite de genre, orientation sexuelle.
Ce poste exige que le candidat selectionne obtienne et conserve une cote de securite active du statut de fiabilite aupres du gouvernement du Canada.
Amazon Web Services (AWS) is growing rapidly, and we are looking for a Logistics Manager to join our expanding Infrastructure Operations team.
AWS is a fast paced technology company and a leader in the world of data centers. The Logistics Manager oversees the life cycle of the incoming and outgoing IT components that are used in our systems to provide Customers with services from our Data Centers. They manage a small team of Logistics Associates and scale the team to meet business demands at multiple sites within a single region

The Logistics Manager reviews Data Center inventory, in-bound and out-bound shipments and keeps-up with our ongoing demand to ensure proper stock levels are maintained to support build and repair activities in all locations. Working with Data Center Managers, they create plans to optimize the flow of parts through the inventory and asset life cycle; tracking inventory location, movement, age, and turns. They work closely with Data Center Operations Technicians and Data Center Engineers to fulfill parts quickly and accurately and assure the business is never constrained due to missing or damaged spare parts.

They make sure that their team works well with Procurement and Hardware Engineering to purchase new parts and interfaces with vendors to process RMAs and receive replacements. They are responsible for accurate data entry and resolving questions from peer organizations. The ideal Logistics Manager will dive deep into data to understand everything about the Data Center asset life cycle.


Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
This position requires that the candidate selected obtain and maintain an active Reliability Status security clearance with the Government of Canada.
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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US