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Amazon Chat Customer Service Jobs in Indiana (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Fort Wayne, IN · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Indianapolis, IN · On-site +1

$16.25 - $21.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Ferrellgas

Customer Service Specialist

Shipshewana, IN · On-site

$15 - $20/hr

Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...

Ferrellgas

Customer Service Specialist

Shipshewana, IN · On-site

$15 - $20/hr

Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...

80/20, LLC

Customer Support Specialist

Columbia City, IN

$16.50 - $22.25/hr

This will include, but is not limited to, our Distribution Partners, Customers, Amazon, 80/20.net ... service experience (retail, service industry, call center, etc.) Knowledge with online chat ...

80/20, LLC

Customer Support Specialist

Columbia City, IN · On-site

$16.50 - $22.25/hr

This will include, but is not limited to, our Distribution Partners, Customers, Amazon, 80/20.net ... service industry, call center, etc.) • Knowledge with online chat programs and working with ...

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Showing results 41-60

All JobsAmazon Chat Customer Service JobsAmazon Chat Customer Service Jobs in Indiana

Amazon Chat Customer Service information

See Indiana salary details

$9

$17

$25

How much do amazon chat customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for amazon chat customer service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

How much do Amazon chat customer service agents make?

Amazon chat customer service agents typically earn an hourly wage ranging from $15 to $20, depending on experience and location. They often work remotely, using chat tools and customer service platforms, and may receive benefits such as health insurance and paid time off.

What are the key skills and qualifications needed for an Amazon Chat Customer Service position?

To excel as an Amazon Chat Customer Service representative, you need strong written communication skills, quick problem-solving abilities, and familiarity with customer support protocols, often supported by a high school diploma or equivalent. Experience using customer relationship management (CRM) systems and chat platforms is typically required. Exceptional multitasking, patience, and the ability to remain calm under pressure are standout soft skills. These qualities are critical for delivering seamless support, resolving customer issues efficiently, and enhancing customer satisfaction in Amazon's fast-paced environment.

What is an Amazon Chat Customer Service?

An Amazon Chat Customer Service job involves assisting customers through online chat rather than phone or email. Agents respond to inquiries, troubleshoot issues, and provide support for orders, returns, and account-related concerns. The role requires strong typing skills, attention to detail, and the ability to handle multiple conversations at once. It’s a fast-paced position focused on delivering quick, accurate, and friendly customer service.

What does an Amazon Chat Customer Service representative do?

A typical day as an Amazon Chat Customer Service representative involves handling multiple customer inquiries simultaneously through online chat, addressing issues related to orders, returns, payments, and account information. You’ll spend much of your time in a digital interface, troubleshooting problems, providing solutions, and escalating complex cases to specialized teams when necessary. Collaboration with team members and supervisors often occurs via internal messaging or virtual meetings, especially when tackling tricky customer concerns. This role is fast-paced and dynamic, making strong organizational and communication skills essential for balancing workflow and delivering high-quality service.

Can you actually work from home for Amazon Chat Customer Service?

Yes, Amazon Chat Customer Service roles are often remote positions that allow employees to work from home. These jobs typically require a reliable internet connection, a quiet workspace, and the ability to use chat software and communication tools. Availability of remote work may vary by location and specific job requirements.

How to get an Amazon Chat Customer Service job?

To get an Amazon Chat Customer Service job, applicants should visit Amazon's careers website, search for customer service roles, and submit an online application. Relevant skills include strong communication, problem-solving, and familiarity with customer service tools; some roles may require prior experience or a high school diploma. The position often involves working flexible hours in a remote or office environment.
What job categories do people searching Amazon Chat Customer Service jobs in Indiana look for? The top searched job categories for Amazon Chat Customer Service jobs in Indiana are:
What cities in Indiana are hiring for Amazon Chat Customer Service jobs? Cities in Indiana with the most Amazon Chat Customer Service job openings:
Amazon Chat Customer Service jobs near you
Infographic showing various Amazon Chat Customer Service job openings in Indiana as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Temporary. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Customer Service Representative

Foursight Capital LLC

Evansville, IN • On-site

$15.25 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Customer Service Representative

At OneMain, Customer Service Representatives empower customers – understanding customer needs and providing solutions. While learning the core functionalities of our business at OneMain allowing them to grow their career.

In the Role

  • Responding to calls utilizing an inbound and outbound dialer, with focus on quality and first call resolution
  • OneMain website support, including technology assistance, password resets and a multitude of customer support activities, including payment arrangements, addressing customer concerns when they receive a declined notification
  • Handling customer complaints, branch issues, delinquency levels and refunds
  • Multiple portfolio servicing, including cash advances, convenience checks and settlements
  • Work with clients in a consultative manner in accordance with all applicable laws, policies, and procedures
  • Negotiate with customers to resolve account matters
  • Maintain and notate all appropriate information and documentation on customer accounts
  • Lien releases paid out processing, questions regarding closed or resolved accounts
  • Work together as both team member and individual contributor in a goal-oriented environment to meet individual and team targets
  • Maintain compliance with FDCPA (Fair Debt Collection Practices Act), all state and federal regulations concerning telephone servicing
  • Customer Communication through digital channels, including web chat, text, and phone communication, while successfully navigating systems to provide accurate and timely customer responses

Requirements

  • HS Diploma/GED

Preferred Requirements

  • 2-4 years' Call Center experience preferred
  • Proven track record and demonstrated ability to listen and offer appropriate products or services and customer solutions
  • Demonstrated customer service skills
  • Excellent and engaging communication skills
  • Ability to thrive in a fast-paced team environment and work in several systems simultaneously
  • Ability to quickly analyze challenging problems / situations and provide solutions
  • Bilingual English / Spanish skills a plus, but not required

Who We Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:

  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
  • Up to 4% matching 401(k)
  • Employee Stock Purchase Plan (10% share discount)
  • Tuition reimbursement
  • Paid time off (15 days' vacation per year, prorated based on start date)
  • Paid sick leave as determined by state or local ordinance (prorated based on start date)
  • 11 Paid holidays (4 floating holidays, prorated based on start date)
  • Paid volunteer time (3 days per year, prorated based on start date)

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