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Amazon Call Center Jobs in Spring, TX (NOW HIRING)

Houston Zoo

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

The Call Center Agent is responsible for managing a variety of guest interactions via phone, email, and in person. Responsibilities include responding to inquiries about Zoo programs and products ...

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Houston SPCA

Call Center Team Member

Houston, TX · On-site

$15.25 - $19/hr

Call Center Team Member Houston SPCA | Full Time $16.00/Hrly Do you thrive in a fast-paced environment where every call matters? Are you motivated by helping people and protecting animals in our ...

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All JobsAmazon Call Center JobsAmazon Call Center Jobs in Spring, TX

Amazon Call Center information

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How much do amazon call center jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for amazon call center in Spring, TX is $15.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.12 per hour, depending on experience, location, and employer.

What is the typical work environment like for an Amazon Call Center representative?

Amazon Call Center representatives often work in a fast-paced, collaborative environment, either remotely or from a designated office location, depending on the team's structure. Employees typically participate in scheduled shifts, with opportunities for overtime during peak seasons. Team members regularly interact with supervisors and colleagues through virtual meetings, chat platforms, and training sessions to stay aligned on best practices and updates. The role involves responding to customer inquiries, troubleshooting issues, and ensuring that each customer receives efficient and courteous assistance. For many, this position offers pathways to careers in customer service management, quality assurance, or other departments within Amazon.

What is an Amazon Call Center job?

An Amazon Call Center job involves assisting customers with inquiries, orders, returns, and technical support via phone, chat, or email. Employees are expected to provide excellent customer service, troubleshoot issues, and follow company policies. These roles may be remote or in physical call centers, depending on location and position availability.

What are the key skills and qualifications needed to thrive in the Amazon Call Center position, and why are they important?

Success as an Amazon Call Center representative requires strong communication abilities, problem-solving skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Amazon's proprietary support platforms is often necessary. Outstanding candidates demonstrate patience, active listening, and a positive attitude, particularly when addressing customer concerns. These skills are vital for efficiently resolving inquiries, maintaining customer satisfaction, and upholding Amazon's reputation for excellent service.

What are popular job titles related to Amazon Call Center jobs in Spring, TX? For Amazon Call Center jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Amazon Call Center jobs in Spring, TX look for? The top searched job categories for Amazon Call Center jobs in Spring, TX are:
What cities near Spring, TX are hiring for Amazon Call Center jobs? Cities near Spring, TX with the most Amazon Call Center job openings:
Amazon Call Center jobs near you
Infographic showing various Amazon Call Center job openings in Spring, TX as of July 2026, with employment types broken down into 20% Locum Tenens, 69% Full Time, 9% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $33,154 per year, or $15.9 per hour.
Call Center Manager

Call Center Manager

Perdue Brandon Fielder Collins & Mott

Houston, TX

Full-time

Re-posted 8 days ago

Job description

We're seeking a motivated Call Center Manager to lead daily operations, support staff development, and ensure high-quality performance across the team. This role is ideal for someone who enjoys collecting, collating, and analyzing data. The candidate also thrives in a fastpaced environment, enjoys coaching others, and excels at problemsolving.

Key Responsibilities

  • Oversee supervisors to ensure compliance with quality standards, deadlines, and established procedures.
  • Review records or reports pertaining to activities such as production to verify details, monitor work activities, or evaluate performance.
  • Analyze information and evaluate outcomes to determine the most effective solution and resolve issues.
  • Connect pieces of information to form general rules or conclusions, identifying relationships among events that may initially seem unrelated.
  • Provide guidance on complex issues and resolve escalated complaints.
  • Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance management criteria.
  • Providing guidance and expert advice to management or other groups on technical systems -, or process-related topics.
  • Communicate effectively with internal teams and external stakeholders.
  • Perform administrative tasks and maintain accurate documentation.
  • Other duties as assigned.

Required Skills & Qualifications

  • Strong leadership, coaching, and conflictresolution abilities.
  • Exceptional communication skills (verbal and written).
  • Proficient in Microsoft Excel, Word, Office Suite, and SQL.
  • Skilled in data analysis, decisionmaking, and problemsolving.
  • Knowledge of administration, customer service principles, and office procedures.
  • High dependability and ability to manage multiple priorities.
  • High school diploma or equivalent.
  • Minimum three (3) or more years of professional work experience.

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