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Amazon Call Center Jobs in Tennessee (NOW HIRING)

BCforward

Call Center Agent

Knoxville, TN

$14.25 - $18.75/hr

The Call Center Agent will support a health care client and take calls from individuals wishing to opt out of an upcoming data exchange. * The Call Center agent will ask the caller a series of ...

Fast Pace Health

Call Center Specialist

Nashville, TN · On-site

$16.25 - $20.25/hr

Call Center Specialist Fast Pace Health strives to provide a best in class patient experience in every interaction. We are seeking a highly-skilled, experienced Call Center Specialist to join our ...

Koniag

Call Center Operator (Nights)

Nashville, TN · On-site

The Call Center Operator will serve as the first point of contact for government end users seeking IT support, providing frontline technical assistance and customer service via phone, email, chat ...

New

Koniag

Call Center Operator (Days)

Nashville, TN · On-site

The Call Center Operator will serve as the first point of contact for government end users seeking IT support, providing frontline technical assistance and customer service via phone, email, chat ...

New

kgs

Call Center Operator (Days)

Nashville, TN

The Call Center Operator will serve as the first point of contact for government end users seeking IT support, providing frontline technical assistance and customer service via phone, email, chat ...

kgs

Call Center Operator (Nights)

Nashville, TN · On-site

The Call Center Operator will serve as the first point of contact for government end users seeking IT support, providing frontline technical assistance and customer service via phone, email, chat ...

Anserfone

Call Center Representative

Memphis, TN · On-site

$16/hr

Full-Time Call Center RepresentativeLocation: Memphis, TNAnserfone is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role ...

kgs

Call Center Operator (Nights)

Nashville, TN

The Call Center Operator will serve as the first point of contact for government end users seeking IT support, providing frontline technical assistance and customer service via phone, email, chat ...

Koniag, Inc.

Call Center Operator (Days)

Nashville, TN · On-site

The Call Center Operator will serve as the first point of contact for government end users seeking IT support, providing frontline technical assistance and customer service via phone, email, chat ...

kgs

Call Center Operator (Days)

Nashville, TN

The Call Center Operator will serve as the first point of contact for government end users seeking IT support, providing frontline technical assistance and customer service via phone, email, chat ...

Anserfone

Part Time Call Center Agent

Memphis, TN · On-site

$16/hr

Part-Time Call Center Agent Location: Memphis, TN We are looking for part-time Call Center Agents to add to our growing team. We provide on the job paid training. Previous call center work is a plus ...

Anserfone

Part Time Call Center Agent

Memphis, TN · On-site

$16/hr

Part Time Call Center Agent We are looking for part-time Call Center Agents to add to our growing team. We provide on the job paid training. Previous call center work is a plus but is absolutely not ...

Getaway 4 Less LLC

Call Center Representative

Sevierville, TN · On-site

$14 - $17.50/hr

As a Call Center Sales Representative at G4L, you'll play a pivotal role in driving our business forward by closing deals and helping customers unlock unforgettable vacation experiences. If you're ...

kgs

Call Center Supervisor (Swing shift)

Nashville, TN · On-site

The Call Center Supervisor will be responsible for the direct supervision of a team of IT Call Center agents, ensuring that day-to-day operations run smoothly and that service delivery standards ...

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All JobsAmazon Call Center JobsAmazon Call Center Jobs in Tennessee

Amazon Call Center information

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How much do amazon call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for amazon call center in Tennessee is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.45 per hour, depending on experience, location, and employer.

What is the typical work environment like for an Amazon call center representative?

Amazon Call Center representatives often work in a fast-paced, collaborative environment, either remotely or from a designated office location, depending on the team's structure. Employees typically participate in scheduled shifts, with opportunities for overtime during peak seasons. Team members regularly interact with supervisors and colleagues through virtual meetings, chat platforms, and training sessions to stay aligned on best practices and updates. The role involves responding to customer inquiries, troubleshooting issues, and ensuring that each customer receives efficient and courteous assistance. For many, this position offers pathways to careers in customer service management, quality assurance, or other departments within Amazon.

How do I become a customer service representative for Amazon?

To become a customer service representative for Amazon, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to work in a fast-paced environment. Applicants often apply online through Amazon's careers website, complete an application, and may undergo assessments or interviews. Prior experience in customer service and familiarity with computer systems can be advantageous.

What is an Amazon call center?

An Amazon Call Center job involves assisting customers with inquiries, orders, returns, and technical support via phone, chat, or email. Employees are expected to provide excellent customer service, troubleshoot issues, and follow company policies. These roles may be remote or in physical call centers, depending on location and position availability.

What are the key skills and qualifications needed to thrive in the Amazon call center position?

Success as an Amazon Call Center representative requires strong communication abilities, problem-solving skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Amazon's proprietary support platforms is often necessary. Outstanding candidates demonstrate patience, active listening, and a positive attitude, particularly when addressing customer concerns. These skills are vital for efficiently resolving inquiries, maintaining customer satisfaction, and upholding Amazon's reputation for excellent service.

Can you actually work from home for Amazon call center?

Yes, Amazon call center positions often offer remote work options, allowing employees to perform customer service tasks from home. These roles typically require a reliable internet connection, a quiet workspace, and sometimes specific technical skills or equipment. Availability of remote work may vary by location and position, but many Amazon call center jobs are designed to be remote-friendly.
What are popular job titles related to Amazon Call Center jobs in Tennessee? For Amazon Call Center jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Amazon Call Center jobs in Tennessee look for? The top searched job categories for Amazon Call Center jobs in Tennessee are:
What cities in Tennessee are hiring for Amazon Call Center jobs? Cities in Tennessee with the most Amazon Call Center job openings:
Amazon Call Center jobs near you
Infographic showing various Amazon Call Center job openings in Tennessee as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $33,815 per year, or $16.3 per hour.

Call Center Agent

BCforward

Knoxville, TN

$14.25 - $18.75/hr

Full-time

Re-posted 3 days ago

Job description

Company Description

About BCforward BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward's team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.

Job Description
  1. The Call Center Agent will support a health care client and take calls from individuals wishing to opt out of an upcoming data exchange. 
  2. The Call Center agent will ask the caller a series of questions (likely from a script) and enter information into a database. 
  3. They will also process mailed opt-out information that has been scanned into a document management system and there may be some outbound calling if opt-out information rec'd in the mail center is insufficient.


THANKS AND REGARDS ,

ASMA KHAN SURI

Additional Information

Must be able to pass a background and drug screen

BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

Social media

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