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Amazon Call Center Jobs in Arizona (NOW HIRING)

Monogram Health

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

The Onsite Call Center Representative is responsible for reaching out to patients over the phone to begin the process of educating them about existing benefits of their healthcare plan and ...

Monogram Health, Inc

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

The Onsite Call Center Representative is responsible for reaching out to patients over the phone to begin the process of educating them about existing benefits of their healthcare plan and ...

Monogram Health Inc

Call Center Representative

Tempe, AZ

$15.50 - $19.50/hr

The Onsite Call Center Representative is responsible for reaching out to patients over the phone to begin the process of educating them about existing benefits of their healthcare plan and ...

Cardinale Auto Group

Call Center Representative

Mesa, AZ · On-site

$14 - $17.50/hr

Cardinale Automotive Group is looking for a driven and personable Call Center Representative who thrives in a fast-paced, results-oriented environment. In this role, you'll connect with warm leads ...

Adelante Healthcare

Call Center Representative

Phoenix, AZ · On-site

$16 - $19.75/hr

Call Center Representative Adelante Healthcare Center Support Office - Phoenix, AZ 85012 Overview Position Type Full Time Education Level HS Diploma from accredited school Category Health Care ...

Glacier Bancorp, Inc.

Call Center Representative

Yuma, AZ

$13.75 - $17.25/hr

The ability to work in a fast-paced call center environment; able to multi-task while talking on the phone and entering data into the system to quickly assist a caller; must have excellent verbal ...

Glacier Bancorp

Call Center Representative

Yuma, AZ · On-site

$16 - $19.75/hr

The ability to work in a fast-paced call center environment; able to multi-task while talking on the phone and entering data into the system to quickly assist a caller; must have excellent verbal ...

Glacier Bancorp, Inc.

Call Center Representative

Yuma, AZ · On-site

$13.75 - $17.25/hr

The ability to work in a fast-paced call center environment; able to multi-task while talking on the phone and entering data into the system to quickly assist a caller; must have excellent verbal ...

Foothills Bank

Call Center Representative

Yuma, AZ · On-site

$16 - $19.75/hr

The ability to work in a fast-paced call center environment; able to multi-task while talking on the phone and entering data into the system to quickly assist a caller; must have excellent verbal ...

MDS Communications

Call Center Associate

Mesa, AZ

$16.15 - $17.65/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

Sun Life Health

CALL CENTER OPERATOR

Casa Grande, AZ

$16.50/hr

Patient Support - Connect, Schedule, and Care! We're looking for a Call Center Operator to do more than answer calls-they schedule appointments, assist patients, and support providers every day. What ...

Sun Life Health

CALL CENTER OPERATOR

Casa Grande, AZ

$16.50/hr

Patient Support - Connect, Schedule, and Care! We're looking for a Call Center Operator to do more than answer calls-they schedule appointments, assist patients, and support providers every day. What ...

MDS Communications

Call Center Agent

Mesa, AZ

$16.15 - $17.65/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

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Showing results 21-40

All JobsAmazon Call Center JobsAmazon Call Center Jobs in Arizona

Amazon Call Center information

See Arizona salary details

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How much do amazon call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for amazon call center in Arizona is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What is the typical work environment like for an Amazon call center representative?

Amazon Call Center representatives often work in a fast-paced, collaborative environment, either remotely or from a designated office location, depending on the team's structure. Employees typically participate in scheduled shifts, with opportunities for overtime during peak seasons. Team members regularly interact with supervisors and colleagues through virtual meetings, chat platforms, and training sessions to stay aligned on best practices and updates. The role involves responding to customer inquiries, troubleshooting issues, and ensuring that each customer receives efficient and courteous assistance. For many, this position offers pathways to careers in customer service management, quality assurance, or other departments within Amazon.

How do I become a customer service representative for Amazon?

To become a customer service representative for Amazon, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to work in a fast-paced environment. Applicants often apply online through Amazon's careers website, complete an application, and may undergo assessments or interviews. Prior experience in customer service and familiarity with computer systems can be advantageous.

What is an Amazon call center?

An Amazon Call Center job involves assisting customers with inquiries, orders, returns, and technical support via phone, chat, or email. Employees are expected to provide excellent customer service, troubleshoot issues, and follow company policies. These roles may be remote or in physical call centers, depending on location and position availability.

What are the key skills and qualifications needed to thrive in the Amazon call center position?

Success as an Amazon Call Center representative requires strong communication abilities, problem-solving skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Amazon's proprietary support platforms is often necessary. Outstanding candidates demonstrate patience, active listening, and a positive attitude, particularly when addressing customer concerns. These skills are vital for efficiently resolving inquiries, maintaining customer satisfaction, and upholding Amazon's reputation for excellent service.

Can you actually work from home for Amazon call center?

Yes, Amazon call center positions often offer remote work options, allowing employees to perform customer service tasks from home. These roles typically require a reliable internet connection, a quiet workspace, and sometimes specific technical skills or equipment. Availability of remote work may vary by location and position, but many Amazon call center jobs are designed to be remote-friendly.
What are popular job titles related to Amazon Call Center jobs in Arizona? For Amazon Call Center jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Amazon Call Center jobs in Arizona look for? The top searched job categories for Amazon Call Center jobs in Arizona are:
What cities in Arizona are hiring for Amazon Call Center jobs? Cities in Arizona with the most Amazon Call Center job openings:
Amazon Call Center jobs near you
Infographic showing various Amazon Call Center job openings in Arizona as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,719 per year, or $16.7 per hour.

Call Center Representative

Monogram Health

Tempe, AZ • On-site

$15.50 - $19.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Position: Onsite Call Center Representative
The Onsite Call Center Representative is the first Monogram Health voice the patient meets. The Onsite Call Center Representative is responsible for reaching out to patients over the phone to begin the process of educating them about existing benefits of their healthcare plan and encouraging and facilitating their enrollment into our program.
The Patient Care Center is open and staffed seven (7) days per week between the core business hours of:
  • 8:00am to 7:00pm (CST) Monday through Friday
  • 7:00 am – 6:00 pm (CST) Saturday and Sunday
The selected individual will be required to work on-site and may be required to work weekends and holidays. All Patient Care Center staff are expected to demonstrate adaptability, empowerment, collaboration, ownership, compassion, and integrity.
Roles and Responsibilities
  • Conducts a high volume of outbound calls, hot or cold leads, to prospective patients and receives inbound calls from patients and providers.
  • Effectively communicates and sells the value of Monogram Health based on the needs of our patients to increase enrollment.
  • Conducts outreach to existing patients to schedule annual exams or re-engage as necessary based on missed or needed visits; is able to reinforce the value of our services and overcome objections
  • Adheres to procedures, workflows, and scripts to ensure confirmation of HIPPA and Health Plan eligibility and accurate and applicable communications and information about Monogram Health services.
  • Protects the health care privacy of patients by strictly following HIPAA regulations.
  • Notates and enters data as needed into Salesforce, as required to support all activities of the call.
  • Fields call with a positive attitude, building rapport and trust with patients.
  • Supports Monogram Health as necessary with any tasks required to deliver excellent personalized care and performs all other job-related duties as assigned.
  • Proficiency in using various software, electronic health record platform(s), and multiple screens.
Essential Job Functions:
  • Visual acuity – 100% to read scripts, company literature such as workflow guides and resources, electronic files, patient demographics.
  • Hearing – 100%– ability to hear and respond to phone calls, converse with patients, colleagues, and others.
  • Manual dexterity for repetitive motion 100% - essential for keyboarding, data entry, patient call documentation and dispositioning, and as necessary computer dialing.
  • Sitting - 100%
  • Standing – 5%
  • Walking – 2%
  • On-site position – 100%
Position Requirements
  • High School Diploma or GED required.
  • Must be 18 years of age or older.
  • English language proficiency required; bilingual (Spanish/English) preferred.
  • Proven ability to learn and retain information in an exceptionally fast-paced environment.
  • Proven ability to balance multiple competing priorities while meeting or exceeding deadlines.
  • Must possess an innate ability to overcome objections.
  • Must be dependable, with a strong dedicated work ethic, attention to detail and accuracy.
  • Thrive in a very fast paced start up environment while embracing change with a "can do" attitude.
  • Demonstrated verbal, listening, and written communication skills are required.
  • Demonstrated experience in sales, telemarketing, in the health care industry and heavy outbound appointment setting is a significant and strongly preferred. Knowledge of medical terminology
  • Previous home health and care management experience preferred.
Benefits
  • Opportunity to work in a dynamic, fast-paced, and innovative value-based provider organization that is transforming the delivery of kidney care.
  • Comprehensive medical, dental, vision and life insurance
  • Flexible paid leave and vacation policy
  • 401(k) plan with matching contributions

About Monogram Health
Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.
Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home.
Monogram Health’s personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum.
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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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