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How much do alternative retail jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for alternative retail in the United States is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $16.83 per hour, depending on experience, location, and employer.

What is alternative retail?

Alternative retail refers to non-traditional methods and channels of selling products and services outside of conventional brick-and-mortar stores. This can include pop-up shops, online marketplaces, subscription services, mobile retail units, and social media commerce. The goal of alternative retail is to engage customers in innovative ways, often providing unique shopping experiences or reaching audiences who may not frequent traditional retail locations. Businesses use alternative retail strategies to adapt to changing consumer preferences and the evolving retail landscape.

What are the key skills and qualifications needed to thrive as an Alternative Retail professional, and why are they important?

To thrive in Alternative Retail, you need a solid understanding of retail operations, strong sales acumen, and often experience with unique or non-traditional retail models such as pop-ups or online marketplaces. Familiarity with point-of-sale (POS) systems, inventory management software, and e-commerce platforms is typically required. Creativity, adaptability, and strong interpersonal skills help professionals connect with diverse customers and respond to rapidly changing market trends. These skills are essential for maximizing sales, delivering excellent customer experiences, and ensuring business growth in a competitive retail environment.

What are some typical challenges faced by professionals working in Alternative Retail environments, and how can they be addressed?

Professionals in Alternative Retail often encounter challenges such as staying ahead of rapidly evolving consumer trends, adapting to non-traditional sales channels (like pop-up shops or online marketplaces), and managing logistics for unique inventory types. Success in this role requires flexibility, strong communication skills, and the ability to quickly learn new technologies or platforms. Building close relationships with both customers and suppliers is crucial, as is being comfortable with a fast-paced, sometimes unpredictable work environment. Proactively seeking feedback and staying updated with industry innovations can help professionals thrive in this dynamic field.
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Senior Representative, Alternative Investments

Senior Representative, Alternative Investments

Fidelity Investments

Trophy Club, TX • On-site

Full-time

Re-posted 12 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 266 frontline employees who took The Breakroom Quiz

17th of 148 rated financial services

Job description

Job Description:

Summary

Operations & Services Group (OSG) provides superior customer service to Fidelity's Institutional Products Group's businesses through innovation, dedication and commitment to excellence. With eight operating divisions located throughout the country, OSG provides securities execution, clearance, and information management services to retail, institutional, and correspondent clients. OSG performs tens of thousands of over-the-counter, listed equities, options, bonds, and mutual fund transactions daily. The Alternative Investment Service Associate is a critical member of the OSG organization. In this role you will be responsible for processing client transactions accurately and expeditiously. Attention to detail and accuracy is will be must for this role. The associate should be capable of dealing high volume workloads as well as managing multiple client requests/issues that must be completed within a tight timeframe. The associate will also be responsible for monitoring adherence to internal guidelines in addition to building and maintaining strong relationships while providing a superior level of customer service. In this position, the associate will be responsible for having the technical expertise to respond to inquiries related to transaction processing.

The ideal candidate will detailed oriented and possess excellent interpersonal and communication skills, the ability and desire to learn new functions and the ability to communicate both verbally and in writing.

Responsibilities

  • Process alternative investment subscription, redemption and transfer transactions

  • Meet transaction processing deadlines

  • Ensure alternative investment policy and procedures are followed and paperwork requirements are met

  • Problem resolution

  • Provide clear and concise communication to internal and external business partners

  • Track and monitor outstanding issues and provide timely updates

Qualifications

  • College degree preferred

  • Prior experience with the alternative investment product is preferred

  • 2+ years brokerage operations experience, or 5+ work related experience is preferred

  • Mutual fund operations experience will be considered in lieu of alternative investment experience.

Skills and Knowledge

  • Passion for Service

  • Detail oriented

  • Proficient transaction processor

  • Excellent writing skills

  • Ability to learn quickly

  • Ability to thrive in a fast paced environment

  • Strong organizational and multi-tasking skills

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:Category:Brokerage Operations

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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