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Alternative Dispute Resolution Jobs in Connecticut

... resolution Establish timely reserves within authority and re-evaluate throughout the life of the ... or Alternative Dispute Resolutions Proactively control the work product and expense of outside ...

Complex Claims Specialist

Hartford, CT · On-site

$135K - $150K/yr

... resolution • Establish timely reserves within authority and re-evaluate throughout the life of ... Alternative Dispute Resolutions • Proactively control the work product and expense of outside ...

... resolution • Establish timely reserves within authority and re-evaluate throughout the life of ... Alternative Dispute Resolutions • Proactively control the work product and expense of outside ...

Alternative Dispute Resolution information

See Connecticut salary details

$15

$26

$43

How much do alternative dispute resolution jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for alternative dispute resolution in Connecticut is $26.55, according to ZipRecruiter salary data. Most workers in this role earn between $21.97 and $32.45 per hour, depending on experience, location, and employer.

What is alternative dispute resolution?

Alternative Dispute Resolution (ADR) refers to a range of processes that help parties resolve disputes without the need for traditional litigation in court. Common ADR methods include mediation, arbitration, negotiation, and conciliation. These processes are generally faster, less formal, and more cost-effective than going to trial. ADR can be used for many types of disputes, including commercial, family, employment, and community disagreements. Participants often find that ADR allows for more flexible and creative solutions tailored to their needs.

What is the difference between Alternative Dispute Resolution vs Mediator?

AspectAlternative Dispute ResolutionMediator
CredentialsVaries; often legal or conflict resolution trainingTraining in mediation techniques, certification often preferred
Work EnvironmentLegal, corporate, or community settingsNeutral setting facilitating negotiations
Industry UsageLegal, business, government sectorsLegal, community, and corporate disputes

Alternative Dispute Resolution (ADR) is a broad term encompassing methods like mediation, arbitration, and negotiation to resolve conflicts outside courts. A mediator is a professional who facilitates communication and negotiation between parties in ADR processes, primarily in mediation. While ADR refers to the overall process, mediators are specific practitioners within that process. Both roles require conflict resolution skills and relevant training, but ADR is the umbrella term, and mediators are specialized practitioners within it.

What are the key skills and qualifications needed to thrive in alternative dispute resolution, and why are they important?

To thrive in Alternative Dispute Resolution (ADR), you need a solid understanding of legal principles, negotiation tactics, and conflict resolution strategies, often supported by a relevant degree and specialized ADR or mediation certification. Familiarity with case management software and online mediation platforms is increasingly important in modern ADR practices. Exceptional communication, impartiality, and active listening are crucial soft skills for building trust and facilitating fair outcomes. These skills ensure effective, efficient, and equitable resolution of disputes outside traditional court systems.

What are common challenges faced by professionals working in alternative dispute resolution?

Professionals in Alternative Dispute Resolution often navigate complex interpersonal dynamics and emotionally charged situations, as parties may have deeply rooted disagreements. Maintaining neutrality and managing power imbalances between participants can be challenging, requiring strong communication and facilitation skills. Additionally, ADR specialists must stay updated on legal frameworks and best practices, as well as adapt their approach to suit various industries or dispute types. Balancing confidentiality with transparency and ensuring all parties feel heard are also crucial aspects of the role.

What are alternative dispute resolution jobs?

Alternative dispute resolution jobs, or ADR careers, focus on resolving legal cases outside of a courtroom. Professionals in this field include mediators, ADR program directors, contract and negotiation specialists, and conciliators. The duties and responsibilities of these positions involve the mediation of disputes and facilitation of communication between parties involved in the conflict. An ADR case can involve consumer or customer service complaints, labor disputes, and arbitration of divorce cases. A mediator might attempt to resolve disagreements to keep the issue out of court. Some ADR specialists, such as arbitrators, can make legally binding judgments in a case.

What are the most commonly searched types of Alternative Dispute Resolution jobs in Connecticut? The most popular types of Alternative Dispute Resolution jobs in Connecticut are:
What are popular job titles related to Alternative Dispute Resolution jobs in Connecticut? For Alternative Dispute Resolution jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Alternative Dispute Resolution jobs in Connecticut look for? The top searched job categories for Alternative Dispute Resolution jobs in Connecticut are:
Infographic showing various Alternative Dispute Resolution job openings in Connecticut as of August 2026, with employment types broken down into 84% Full Time, 9% Part Time, 4% Temporary, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $55,218 per year, or $26.5 per hour.

Alternative Delivery Project Commercial Manager

WSP

Shelton, CT

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


WSP rating

8.6

Company rating: 8.6 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

17th of 72 rated business consultants


Job description

This Opportunity

WSP is seeking an Alternative Delivery Project Commercial Manager to support one or more Alternative Delivery projects on which WSP plays a significant role, primarily as the designer on a Design Build contractor or P3 concessionaire team. Reporting to the National Alternative Delivery Commercial Manager within WSP's Program Management Business Line, the Alternative Delivery Project Commercial Manager leads efforts to manage the flow of information, contract compliance, documentation, communications, and issue resolution throughout the pre- and post-award and construction phases of one or more major Alternative Delivery projects, in partnership with WSP's project team.

Your Impact

In this role, you will work closely with the project management team, operations, legal, and finance to integrate standardized best practices for schedule, cost, and risk, and related contingency management into a strong commercial outcome across the project's lifecycle. You will support the WSP project team by integrating commercial strategy with datadriven project controls, as well as help the team proactively identify risk, manage performance, and protect schedule, quality and financial outcomes.

Key Responsibilities:

  • Provide commercial and project controls oversight on complex infrastructure projects from startup through execution, closeout, and dispute resolution.

  • Support project managers and design teams in development of pricing for work product, and in management of risks and contingencies, including avoidance of "scope creep".

  • Proactive project and contract change and claims management and resolution.

  • Engage and advise WSP legal counsel as required.

  • Provide input/recommendations on project team staffing.

  • Recommend, and support the project team in applying, strategies for proper project setup to align with alternative delivery project control standards.

  • Project kick-off meeting contribution; technical and commercial (internal and external).

  • Implement development and negotiation strategies for amendments and supplements with WSP project leadership.

  • Develop, monitor and manage WSP commercial metrics (e.g., earned value, cost tracking, schedule, cash flow, change orders, cost vs budget trends, etc.).

  • Develop and maintain relationships with project-level WSP Project Accountant and project control teams to provide the project team with sufficient support.

  • Apply alternative delivery best practices to commercial management on projects.

Who You Are

You are an experienced commercial leader with proven background in large-scale project delivery, project controls, contract change management, and contractor claims management.  You are a commercially-driven professional who understands how project management, contracts, risk, and financial performance at the project level align with broader business objectives. You are collaborative, analytical, and confident operating in fast paced and complex delivery environments that exist when working as the designer of record for a Design-Build contractor or a concessionaire.

Required Qualifications:

  • Bachelor's degree in engineering, construction management, legal studies or business management or a related field.

  • 15 years of experience supporting major infrastructure, aviation, transportation, and/or water/utility capital projects.

  • Demonstrated expertise in construction contract change management, claims analysis, and commercial negotiations. 

  • Strong background in project controls, cost forecasting, schedule analysis, and risk management. 

  • Ability to produce and present executivelevel cost, schedule, risk, contingency allocation, and performance reporting.

  • Excellent written and verbal communication skills with experience advising and influencing senior leadership and clients.

  • Experience delivering designbuild, P3 and other alternative delivery models for large programs/projects.

  • Demonstrated experience in controlling and mitigating projects costs and risk exposure.

  • Strong analytical skills and the ability to interpret complex contractual or technical information.

  • Detailed, organized, and able to manage multiple tasks in a fast-paced environment.

Preferred Skillsets/Qualifications:

  • Advanced degree such as an MBA or MS in engineering, construction management, legal studies or business management.

  • Experience within owner, developer, general contractor, or commercial advisory environments.

  • Advanced proficiency in project controls and reporting tools (e.g., Primavera P6, Power BI, cost management systems).

  • Experience developing and reviewing legal and contractual documents, including MOUs, IGAs, RFQs, SOQs, RFPs, proposals, and contractor correspondence.

  • Experience supporting procurements, including development and review of letters, proposer inquiries, and formal response documents.

  • Professional presence and customer service mindset when interacting with contractors, consultants, leadership, and stakeholders.

  • Ability to work collaboratively within a multidisciplinary team while maintaining a strong sense of ownership over assigned tasks.

WSP Benefits: 

WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee's career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings. 

Compensation:

Expected Salary (all locations): $264,700-$323,100/year

WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant's education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, and/or federal law.

Expected Salary (Colorado only): $264,700-$323,100/year

WSP USA is providing the compensation range that the company in good faith believes it might pay and/or offer for this position within the state of Colorado, based on the successful applicant's education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, and/or federal law.

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About WSP

WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.

www.wsp.com

WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee's career.

At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?

WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

The selected candidate must be authorized to work in the United States.

NOTICE TO THIRD PARTY AGENCIES:

WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand.  Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service. 


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