Alterations Associate Jobs in Ohio (NOW HIRING)

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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• JOB PROFILE:SALES SUPERVISOR

  REPORTS TO:

  Store Manager/Assistant Store Manager

  DIVISION: Retail

  MAIN JOB OBJECTIVETo achieve personal and store sales goals, and to develop lasting client relationships. To provide staff supervision and guidance, complying with all company policies, procedures and directives. To ensure the highest level of customer service standards are maintained at all times.

  ESSENTIAL JOB RESPONSIBILITIES

  SALES GENERATION

  Meet personal and store sales goalsContinue to develop personal sales techniques and assist in the development of associates' sales techniques to maximize sales

  Utilize elevated levels of sales and service to maximize sales performance

  Demonstrate an in-depth knowledge of the merchandise

  After closing a sale, monitor all details including: shipping, alterations (if applicable), and special requests to ensure customer satisfaction

  Ensure all sales related policies and procedures are maintainedMaintain a keen interest in the fashion industry and market trends

  CUSTOMER SERVICE

  Support and encourage staff to provide the highest level of customer service

  Build and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books

  Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

  Assist sales associates with various customer service issues (i.e. dissatisfied customer, returns, defective merchandise)

  OPERATIONS

  Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management

  Assist in the training of sales staff in all areas of appropriate register usage and maintenanceUnderstand and properly execute all management register functions

  Assist in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/receiving related paperworkParticipate in inventories

  Only applicable for Offsite drivers: Responsible for driving product to and from the Offsite location on an as needed basis

  MERCHANDISING/VISUAL

  Ensure the selling floor is neat, organized, stocked and reflects the correct visual image at all timesAssist in the implementation and maintenance of all merchandising/ visual directives

  Ensure deliveries are properly processed in a timely manner

  Identify product concerns in a timely mannerCommunicate inventory needs to support the business goal

  HUMAN RESOURCES

  Ensure image and grooming standards are professional and reflective of the brand image, at all times

  Adhere to work schedule, inclusive of time and attendanceSupport and assist in follow-up for all training programs and seminars

  WORK EXPERIENCE

  Minimum 2 years specialty retail experience.

  We are an Equal Opportunity Employer M/D/F/V

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The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.

Compensation Range: