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Allstate Insurance Claims Supervisor Jobs (NOW HIRING)

Erie Insurance

Claims Supervisor

Richmond, VA · On-site

$88K - $141K/yr

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a ... Position Summary Supervises, trains, and monitors the activities of assigned claims adjusters and ...

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Allstate Insurance Claims Supervisor information

See salary details

$35K

$87.9K

$139K

How much do allstate insurance claims supervisor jobs pay per year?

As of Sep 9, 2026, the average yearly pay for allstate insurance claims supervisor in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What does an Allstate Insurance Claims Supervisor do?

An Allstate Insurance Claims Supervisor oversees a team of claims adjusters and ensures the efficient and fair handling of insurance claims. They are responsible for monitoring claim processes, providing guidance to staff, resolving escalated issues, and ensuring compliance with company policies and regulatory requirements. The supervisor also reviews complex claims, coaches team members, and helps maintain high customer satisfaction by ensuring timely and accurate claim settlements.

What are the key skills and qualifications needed to thrive as an Allstate Insurance Claims Supervisor?

To excel as an Allstate Insurance Claims Supervisor, you need a strong background in insurance claims processes, leadership experience, and typically a bachelor's degree in business or a related field. Familiarity with claims management systems, Microsoft Office Suite, and industry certifications like AIC (Associate in Claims) are highly beneficial. Exceptional problem-solving, communication, and conflict resolution skills help you effectively guide teams and handle complex customer situations. These capabilities ensure efficient claim handling, regulatory compliance, and a positive customer experience, which are critical for organizational success.

What are some common challenges faced by an Allstate Insurance Claims Supervisor, and how are they typically addressed?

Allstate Insurance Claims Supervisors often encounter challenges such as managing high claim volumes, balancing team workloads, and ensuring consistent adherence to company policies and regulatory requirements. Effective communication and strong organizational skills are crucial, as supervisors must provide guidance to their team, resolve escalated customer issues, and monitor claim progress for accuracy and timeliness. Utilizing regular team meetings, ongoing training, and performance reviews helps address these challenges and supports a collaborative work environment.

What are popular job titles related to Allstate Insurance Claims Supervisor jobs?

For Allstate Insurance Claims Supervisor jobs, the most frequently searched job titles are:

Infographic showing various Allstate Insurance Claims Supervisor job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $87,861 per year, or $42.2 per hour.

Allstate Insurance Customer Service Hybrid

Summit, NJ • On-site

Allstate Insurance - Potolsky Financial Group
See more jobs at Allstate Insurance - Potolsky Financial Groupexternal

$45K - $55K/yr

Full-time

Retirement, PTO

Re-posted 7 days ago

Job description

Welcome to the Potolsky Financial Group, an agency proudly representing Allstate here in Summit, New Jersey. We believe that insurance is about more than just policies and premiums—it is about the people we serve and the peace of mind we help them build. Our office is a warm, collaborative space where your voice matters, and your daily contributions directly impact the lives of our neighbors. We are looking for a dedicated individual to join us as a Customer Service Representative to help nurture our growing client base. In this role, you will be the friendly face and voice of our agency, acting as a true advocate for our policyholders. You will have the opportunity to make a real difference by helping families navigate life’s unexpected moments with care and expertise. If you value a supportive environment, appreciate the balance of personal interaction, and enjoy helping people understand how to best protect their future, we would love to welcome you to our team. Come help us continue our tradition of providing reliable, human-centered service to the Summit community.

Responsibilities

Review existing client policies to ensure they are adequately protected and suggest updates when life changes occur.

Answer incoming client questions regarding their coverage, billing, or claims with kindness and patience.

Process policy changes and payments accurately to ensure seamless account management.

Proactively reach out to clients to schedule coverage reviews and build lasting rapport.

Maintain organized electronic files and document all client interactions thoroughly.

Collaborate with the broader team to resolve complex service issues and share best practices.

Requirements

Active New Jersey Property Casualty Insurance License. required

Demonstrated experience in customer service or a client-facing role.

Strong comfort level with computers and navigating multiple software systems simultaneously.

Clear and empathetic verbal communication style.

Previous experience working in an insurance office environment.

Ability to commute to the Summit, New Jersey office regularly.

Benefits
Paid Time Off (PTO)###Work from Home###Career Growth Opportunities###Retirement Plan###Hands on Training###Home Work equipment provided###Quarterly bonus opportunity###Pay Raise opportunity###Collaborative work environment###Flexible work life balance###Paid holidays###