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Allstate Customer Service Roadside Assistance Jobs

Allstate

Roadside Assistance Side Gig

Cape Coral, FL · On-site

$16.50 - $22.50/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

Rock Hill, SC · On-site

$15.50 - $21.25/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

Birmingham, AL · On-site

$17.25 - $23.75/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

San Antonio, TX · On-site

$16.75 - $23/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

Huntsville, AL · On-site

$17.25 - $23.50/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

Portland, OR · On-site

$19.75 - $26.75/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

Harrisburg, PA · On-site

$18.25 - $25/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

Little Rock, AR · On-site

$15.25 - $20.75/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

WI · On-site

$17.50 - $23.75/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

Maple Shade, NJ · On-site

$18.50 - $25.25/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

IL

$17.75 - $24.50/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

College Station, TX · On-site

$16 - $22/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

MI · On-site

$17.75 - $24.25/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

Tampa, FL

$17 - $23/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

Dayton, OH

$17 - $23.25/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

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All JobsFinance and Insurance JobsAllstate Customer Service Roadside Assistance Jobs

Allstate Customer Service Roadside Assistance information

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$9

$18

$26

How much do allstate customer service roadside assistance jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for allstate customer service roadside assistance in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an Allstate Customer Service Roadside Assistance representative do?

An Allstate Customer Service Roadside Assistance representative helps customers who are experiencing car troubles on the road, such as flat tires, dead batteries, lockouts, or breakdowns. Their primary role involves answering calls, gathering information about the customer’s situation, and dispatching the appropriate roadside help. They also provide updates, explain coverage details, and ensure customers feel supported during stressful situations. These representatives act as the main point of contact between Allstate and customers in need of immediate roadside assistance.

What are the key skills and qualifications needed to thrive as an Allstate Customer Service Roadside Assistance representative?

To thrive as an Allstate Customer Service Roadside Assistance representative, you need excellent communication skills, problem-solving abilities, and familiarity with customer service protocols, typically supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, call center systems, and GPS/location tools is important for handling service requests efficiently. Patience, empathy, and the ability to remain calm under pressure help build trust and deliver a positive customer experience during stressful situations. These skills ensure prompt, accurate assistance, enhance customer satisfaction, and uphold the company’s reputation.

What are some common challenges faced by Allstate Customer Service Roadside Assistance representatives, and how can new hires prepare for them?

One of the main challenges in this role is managing high-pressure situations, especially when customers are stranded and distressed. Representatives need to remain calm, empathetic, and solution-oriented while coordinating with service providers and keeping customers informed. New hires can prepare by developing strong communication skills, familiarizing themselves with Allstate’s support systems, and learning effective stress-management techniques. Teamwork is essential, as representatives frequently collaborate with dispatch teams and other departments to resolve issues quickly and efficiently.

What is the difference between Allstate Customer Service Roadside Assistance vs Allstate Claims Adjuster?

AspectAllstate Customer Service Roadside AssistanceAllstate Claims Adjuster
Required CredentialsHigh school diploma or equivalent; customer service experienceBachelor's degree in insurance, finance, or related field; licensing required
Work EnvironmentCall centers, on-site roadside locationsField and office settings, inspecting damages
Employer & Industry UsageInsurance companies, roadside assistance providersInsurance companies, claims processing
Common Search & ComparisonCustomer support roles in roadside servicesClaims handling and adjustment roles

Allstate Customer Service Roadside Assistance focuses on providing immediate roadside help to customers, requiring customer service skills and quick problem-solving. In contrast, Allstate Claims Adjusters evaluate damages and process insurance claims, often needing specialized insurance knowledge and licensing. Both roles are essential in the insurance industry but serve different functions within the customer experience and claims process.

How to become an Allstate Customer Service Roadside Assistance?

To become an Allstate Customer Service Roadside Assistance representative, candidates typically need a high school diploma or equivalent, good communication skills, and a valid driver's license. Prior experience in customer service or roadside assistance is beneficial, and training is provided on company protocols and tools used in the role.
More about Allstate Customer Service Roadside Assistance jobs

What states have the most Allstate Customer Service Roadside Assistance jobs?

States with the most job openings for Allstate Customer Service Roadside Assistance jobs include:

What job categories do people searching Allstate Customer Service Roadside Assistance jobs look for?

The top searched job categories for Allstate Customer Service Roadside Assistance jobs are:

Allstate Customer Service Roadside Assistance jobs near you
Infographic showing various Allstate Customer Service Roadside Assistance job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Licensed Allstate Customer Service Agent

Allstate Insurance Agency - John Tunnell

Park Ridge, IL • On-site

$15.25 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

About the Role:
Join Allstate Insurance Agency - Tunnell Agency  as a Licensed Customer Service Agent in Park Ridge, IL! This exciting role offers the opportunity to provide exceptional service to our valued clients while working in a supportive and dynamic team environment.
Responsibilities:
  • Assist clients with policy inquiries and provide expert guidance on insurance products.
  • Process policy changes, renewals, and claims efficiently and accurately.
  • Build and maintain strong relationships with clients to ensure their insurance needs are met.
  • Educate clients on coverage options and risk management strategies.
  • Manage client communications through various channels, including phone, email, and in-person.
  • Collaborate with team members to achieve agency goals and improve customer satisfaction.
  • Stay updated on industry trends and changes to provide informed advice.
  • Maintain accurate records and documentation in accordance with agency policies.
Requirements:
  • Valid Illinois insurance license in Property and Casualty.
  • Prior Allstate experience in customer service or insurance is preferred.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills with attention to detail.
  • Ability to work effectively in a team-oriented environment.
  • Proficient in using insurance software and Microsoft Office Suite.
  • Positive attitude and a passion for helping others.
  • Willingness to learn and adapt in a fast-paced environment.
About Us:
Allstate Insurance Agency - Tunnell Agency has been serving the Park Ridge community for over a decade, providing top-notch insurance solutions tailored to our clients' needs. Our commitment to exceptional service and community involvement makes us a trusted choice for customers and a great place for employees to grow and thrive.