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Allstate Customer Service Roadside Assistance Jobs

Allstate - Skip Ivery

Allstate Customer Service Agent

Columbus, OH · On-site

$65K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... 2% of Allstate agents for customer satisfaction and growth. Our mission is to help individuals, families, and small businesses protect and grow their assets while providing exceptional service.

Allstate - Skip Ivery

Allstate Customer Service Agent

Columbus, OH · On-site

$65K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... 2% of Allstate agents for customer satisfaction and growth. Our mission is to help individuals, families, and small businesses protect and grow their assets while providing exceptional service.

Allstate

Roadside Assistance Side Gig

Phoenix, AZ

$18.25 - $25/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

Oklahoma City, OK

$15 - $20.50/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

Cape Coral, FL

$16.50 - $22.50/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

NJ

$17.75 - $24.25/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

Nashville, TN

$17.75 - $24.50/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

WA

$19.75 - $27/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

Myrtle Beach, SC

$15.50 - $21.25/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

Lincoln, NE

$16.25 - $22.25/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

Tampa, FL

$17 - $23/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

Newark, NJ

$19.25 - $26.50/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

Lakeland, FL

$17 - $23.25/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

Auburn, AL

$16 - $21.75/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

Harrisburg, PA

$18.25 - $25/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

Maple Shade, NJ

$18.50 - $25.25/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

Allstate

Roadside Assistance Side Gig

Lexington, KY

$16.25 - $22/hr

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors ... GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ...

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All JobsAllstate Customer Service Roadside Assistance Jobs

Allstate Customer Service Roadside Assistance information

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$9

$18

$26

How much do allstate customer service roadside assistance jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for allstate customer service roadside assistance in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an Allstate Customer Service Roadside Assistance representative do?

An Allstate Customer Service Roadside Assistance representative helps customers who are experiencing car troubles on the road, such as flat tires, dead batteries, lockouts, or breakdowns. Their primary role involves answering calls, gathering information about the customer’s situation, and dispatching the appropriate roadside help. They also provide updates, explain coverage details, and ensure customers feel supported during stressful situations. These representatives act as the main point of contact between Allstate and customers in need of immediate roadside assistance.

What are the key skills and qualifications needed to thrive as an Allstate Customer Service Roadside Assistance representative?

To thrive as an Allstate Customer Service Roadside Assistance representative, you need excellent communication skills, problem-solving abilities, and familiarity with customer service protocols, typically supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, call center systems, and GPS/location tools is important for handling service requests efficiently. Patience, empathy, and the ability to remain calm under pressure help build trust and deliver a positive customer experience during stressful situations. These skills ensure prompt, accurate assistance, enhance customer satisfaction, and uphold the company’s reputation.

What are some common challenges faced by Allstate Customer Service Roadside Assistance representatives, and how can new hires prepare for them?

One of the main challenges in this role is managing high-pressure situations, especially when customers are stranded and distressed. Representatives need to remain calm, empathetic, and solution-oriented while coordinating with service providers and keeping customers informed. New hires can prepare by developing strong communication skills, familiarizing themselves with Allstate’s support systems, and learning effective stress-management techniques. Teamwork is essential, as representatives frequently collaborate with dispatch teams and other departments to resolve issues quickly and efficiently.

What is the difference between Allstate Customer Service Roadside Assistance vs Allstate Claims Adjuster?

AspectAllstate Customer Service Roadside AssistanceAllstate Claims Adjuster
Required CredentialsHigh school diploma or equivalent; customer service experienceBachelor's degree in insurance, finance, or related field; licensing required
Work EnvironmentCall centers, on-site roadside locationsField and office settings, inspecting damages
Employer & Industry UsageInsurance companies, roadside assistance providersInsurance companies, claims processing
Common Search & ComparisonCustomer support roles in roadside servicesClaims handling and adjustment roles

Allstate Customer Service Roadside Assistance focuses on providing immediate roadside help to customers, requiring customer service skills and quick problem-solving. In contrast, Allstate Claims Adjusters evaluate damages and process insurance claims, often needing specialized insurance knowledge and licensing. Both roles are essential in the insurance industry but serve different functions within the customer experience and claims process.

More about Allstate Customer Service Roadside Assistance jobs

What states have the most Allstate Customer Service Roadside Assistance jobs?

States with the most job openings for Allstate Customer Service Roadside Assistance jobs include:

What job categories do people searching Allstate Customer Service Roadside Assistance jobs look for?

The top searched job categories for Allstate Customer Service Roadside Assistance jobs are:

Allstate Customer Service Roadside Assistance jobs near you
Infographic showing various Allstate Customer Service Roadside Assistance job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Allstate Customer Service Representative

Allstate Insurance Agency - Rick Hernandez

Broomfield, CO • On-site

$40K - $60K/yr

Full-time

Medical, Dental, PTO

Re-posted 10 days ago

Job description

Benefits:
  • Bonus based on performance
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off

About the Role:
Join our dynamic Allstate Insurance Agency team in Broomfield, CO, as a Customer Service Representative! This role is perfect for someone passionate about helping customers and providing exceptional service in the insurance industry.
Responsibilities:
  • Assist customers with policy inquiries and provide accurate information about coverage options.
  • Process policy changes, renewals, and claims efficiently and accurately.
  • Build and maintain strong customer relationships through effective communication.
  • Identify customer needs and recommend appropriate insurance solutions.
  • Handle customer complaints with professionalism and empathy.
  • Utilize agency software to manage customer information and documentation.
  • Participate in team meetings and training sessions to enhance product knowledge.
  • Support marketing efforts by promoting agency services and products.
Requirements:
  • High school diploma or equivalent; college degree preferred.
  • Previous experience in customer service or insurance industry is a plus.
  • Active insurance license or willingness to obtain one.
  • Strong communication skills and a customer-first attitude.
  • Ability to multitask and work in a fast-paced environment.
  • Proficient in Microsoft Office Suite and agency management software.
  • Detail-oriented with excellent organizational skills.
  • Team player with a positive attitude and a desire to learn.
About Us:
Allstate Insurance Agency - Rick Hernandez has been serving the Broomfield community for over a six years. Our commitment to providing personalized service and tailored insurance solutions has made us a trusted choice for customers. Join our team and experience a supportive work environment where your contributions are valued and recognized.

Flexible work from home options available.