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Alexa Online Jobs (NOW HIRING)

Alexa MGMT

Director of Marketing

Austin, TX

Director of Marketing - Alexa MGMT Location: Austin, TX Reports to: COO About Alexa MGMT Alexa MGMT ... Optimize online presence across booking channels (OTAs, Google Hotel Ads, etc.) to maximize ...

Alexa MGMT

Director of Marketing

Austin, TX · On-site

Director of Marketing - Alexa MGMT Location: Austin, TX Reports to: COO About Alexa MGMT Alexa MGMT ... Optimize online presence across booking channels (OTAs, Google Hotel Ads, etc.) to maximize ...

Alexa MGMT

Director of Marketing

Austin, TX · On-site

Director of Marketing - Alexa MGMT Location: Austin, TX Reports to: COO About Alexa MGMT Alexa MGMT ... Optimize online presence across booking channels (OTAs, Google Hotel Ads, etc.) to maximize ...

Amazon

Sr. PMT Hiring Our Heroes , Alexa Devices

Seattle, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a Senior Program Manager to join Alexa Devices team and be part of building Alexa ... or online services - Experience in representing and advocating for a variety of critical customers ...

Amazon

Applied Scientist, Alexa-PAPI

Sunnyvale, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a Applied Scientist to join the Alexa AI PAPI (Personalization, Autonomy, and ... online A/B testing and production accountability. Design evaluation that measure personalization ...

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Alexa Online information

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$100.5K

$123.1K

$153K

How much do alexa online jobs pay per year?

As of Aug 17, 2026, the average yearly pay for alexa online in the United States is $123,139.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,500.00 and $128,000.00 per year, depending on experience, location, and employer.

What is an Alexa Online?

An Alexa Online job typically involves working with Amazon's Alexa platform in a remote or online capacity. This can include roles such as Alexa Skills Developer, Customer Support Associate, or Data Analyst, all focused on enhancing the Alexa voice assistant experience. These jobs often require familiarity with Amazon's technologies, good communication skills, and the ability to work independently from home. Employees may develop new voice applications, help customers troubleshoot Alexa-related issues, or analyze user data to improve Alexa's performance. The roles can be full-time, part-time, or contractual depending on Amazon's needs.

What are some common challenges faced by Alexa Online Support Specialists and how can they be managed effectively?

Alexa Online Support Specialists often encounter challenges such as addressing a wide variety of customer inquiries, troubleshooting complex device issues remotely, and keeping up with frequent software updates. Managing these challenges involves strong communication skills, continuous learning, and staying updated with training resources provided by Amazon. Collaborating with experienced team members and utilizing knowledge bases can also help ensure prompt and accurate solutions for customers.

What is the difference between Alexa Online vs Customer Service Representative?

AspectAlexa OnlineCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in voice technologyHigh school diploma or equivalent; customer service training
Work EnvironmentRemote, tech-focusedCall centers, retail, or office settings
Industry UsageTechnology, smart home devicesRetail, telecommunications, service industries
Common Search IntentTechnical support, device setupCustomer inquiries, issue resolution

Alexa Online roles typically involve technical support and device management in a remote, tech-driven environment, whereas Customer Service Representatives handle customer inquiries in various industries, often in call centers or retail settings. Both roles require strong communication skills but differ in technical complexity and work setting.

What are the key skills and qualifications needed to thrive as an Alexa Online Specialist?

To thrive as an Alexa Online Specialist, you need strong customer service skills, technical troubleshooting abilities, and familiarity with Amazon Alexa devices and services, often supported by experience in a technical support or call center environment. Proficiency with CRM systems, ticketing platforms, and knowledgebase tools is typically required. Excellent verbal communication, patience, and problem-solving skills set top performers apart in this role. These skills are crucial for efficiently resolving customer issues, ensuring user satisfaction, and maintaining the reputation of Alexa services.
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What states have the most Alexa Online jobs?

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What job categories do people searching Alexa Online jobs look for?

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Alexa Online jobs near you
Infographic showing various Alexa Online job openings in the United States as of August 2026, with employment types broken down into 63% Full Time, 34% Part Time, 1% Temporary, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $123,139 per year, or $59.2 per hour.

Applied Scientist, Alexa-PAPI

Amazon

Sunnyvale, CA • On-site

Full-time

Posted 9 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,093 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

We are seeking a Applied Scientist to join the Alexa AI PAPI (Personalization, Autonomy, and Proactive Intelligence) Science team. In this role, you will architect and scale next-generation memory intelligence and personalization capabilities that power Alexa Plus-enabling it to learn, memorize, reason, and deliver deeply personalized, useful, and delightful responses that approach the vision of a true general personal assistant.
Your responsibilities include:
* Advance core technology: Invent, design, and implement state-of-the-art solutions for previously unsolved problems in agentic AI, memory retrieval, and context management at scale.
* Solve real customer problems: Build systems that learn from heterogeneous, multi-modal customer signals-conversations, device visual signals, ambient activities, purchase histories, and more-to deliver the right information, in the right format, at the right time.
* Build for scalability: Design and deploy customer-feedback-driven, self-optimizing agentic architectures that serve millions of customers across Amazon surfaces, programs, and marketplaces.
* Drive platform-level impact: Contribute to a platform science team responsible for organizing and reasoning over diverse customer interactions to continuously improve personalization quality.
* Champion scientific rigor and responsible evaluation: Own the end-to-end science lifecycle-from hypothesis formulation and offline experimentation to online A/B testing and production accountability

Design evaluation that measure personalization quality and safety at scale, ensuring every launch is backed by statistically sound evidence.
This is not incremental work. You will push the boundaries of what personalized AI assistants can do-bridging research in generative AI, memory systems, and agentic reasoning with production systems that operate at Amazon on scale. Your innovations will directly shape how millions of customers experience Alexa Plus daily.

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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