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Alaska Jobs in Raleigh, NC (NOW HIRING)

Leisnoi, Inc.

Help Desk Technician

Durham, NC · On-site

$21/hr

Regular Full -Time Who We Are Leisnoi Government Services (LGS) is an Alaska Native Owned Corporation (ANC) focused on providing best-in-class services to clients in the federal and private arenas ...

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Alaska information

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$10

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How much do alaska jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for alaska in Raleigh, NC is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Alaskan tour guide, and why are they important?

To thrive as an Alaskan tour guide, you need in-depth knowledge of Alaska's geography, wildlife, and culture, along with relevant certifications such as first aid/CPR and possibly a commercial driver’s license. Familiarity with GPS navigation, communication radios, and local reservation systems is typically required. Exceptional communication, customer service, and problem-solving skills help guides engage diverse groups and respond to unexpected situations. These skills are essential for ensuring safe, informative, and memorable experiences in Alaska’s often remote and challenging environments.

How hard is it to get a job in Alaska?

Getting a job in Alaska can be competitive, especially in seasonal or remote positions, but opportunities exist in industries like tourism, fishing, and resource extraction. Relevant skills such as physical endurance, adaptability, and sometimes specialized certifications can improve chances of employment in the state.

How can I get a job in Alaska?

To get a job in Alaska, research local employers and job openings through online job boards, company websites, or state employment resources. Many jobs require specific skills or certifications, and understanding the local job market and seasonal employment opportunities can improve your chances. Applying with a tailored resume and preparing for interviews are essential steps.

What is the difference between Alaska vs Marine Technician?

AspectAlaskaMarine Technician
Required CredentialsHigh school diploma, relevant certifications, sometimes technical trainingHigh school diploma, marine-specific certifications, technical training
Work EnvironmentOffshore, remote locations, on ships or oil rigsMarinas, shipyards, repair facilities, onboard vessels
Industry UsageOil & gas, shipping, offshore exploration in AlaskaMarine repair, maintenance, and servicing of vessels

Alaska and Marine Technician roles share similar credentials and work environments, especially in maritime and offshore industries. However, Alaska jobs often involve remote, offshore locations, while Marine Technicians typically work in repair facilities or marinas. Both roles require technical skills and certifications related to marine or offshore work, but their specific job sites and industry focus differ.

What are 'Alaska' jobs?

'Alaska' jobs refer to employment opportunities located in the state of Alaska, across a wide range of industries such as fishing, tourism, oil and gas, healthcare, and public services. Many jobs in Alaska are seasonal, particularly in tourism and fishing, while others offer year-round employment. Due to its unique climate and remote location, working in Alaska can present unique challenges and rewards. People are often attracted to Alaska jobs for the adventure, higher wages in certain industries, and the chance to experience the state's natural beauty.

What unique challenges might a professional face when working in Alaska compared to other states?

Working in Alaska often presents unique challenges such as remote locations, extreme weather conditions, and limited access to resources or services. Professionals may need to adapt to longer periods of darkness or daylight depending on the season, and travel can be difficult due to distances and weather. Teams in Alaska are typically close-knit, as collaboration and communication are essential for overcoming these logistical challenges. Successfully navigating these factors can build resilience and offer rewarding experiences, especially for those interested in adventure and working in distinctive environments.

Can I move to Alaska and get paid?

Yes, individuals can move to Alaska and find employment opportunities across various industries such as tourism, fishing, and oil. Employment typically requires meeting work authorization and visa requirements for non-residents, and some jobs may require specific skills or certifications. Pay rates vary depending on the industry, experience, and job type.

What jobs are in demand?

In-demand jobs in Alaska include positions in the oil and gas industry, such as engineers and technicians, as well as roles in healthcare like nurses and medical practitioners. Additionally, skilled trades like electricians, carpenters, and commercial fishermen are highly sought after due to the state's natural resource industries and remote work environments.
What are the most commonly searched types of Alaska jobs in Raleigh, NC? The most popular types of Alaska jobs in Raleigh, NC are:
What are popular job titles related to Alaska jobs in Raleigh, NC? For Alaska jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Alaska jobs in Raleigh, NC look for? The top searched job categories for Alaska jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Alaska jobs? Cities near Raleigh, NC with the most Alaska job openings:
Alaska jobs near you
Infographic showing various Alaska job openings in Raleigh, NC as of July 2026, with employment types broken down into 73% Full Time, and 27% Temporary. Highlights an 100% In-person job distribution, with an average salary of $36,169 per year, or $17.4 per hour.
Help Desk Technician

Help Desk Technician

Leisnoi, Inc.

Durham, NC • On-site

$21/hr

Other

Posted 18 days ago

Job description

Job Title
Help Desk Technician
Education
N/A
Location
Baltimore, MD - Baltimore, MD US (Primary)
Durham, NC 27701 US
Career Level
Experienced (Non-Manager)
Category
Information Technology
Salary Grade
Date Needed By
Job Type
Full-time
Travel
Job Description

JOB DESCRIPTION

Position Title: Help Desk Technician

Reports to: Vice President - Professional Services Line of Business

Subsidiary: Leisnoi Enterprise Solutions, LLC

Location: Baltimore, MD or Durham, NC

Job Status: Regular Full -Time

Who We Are

Leisnoi Government Services (LGS) is an Alaska Native Owned Corporation (ANC) focused on providing best-in-class services to clients in the federal and private arenas and delivering value back to our Alaska Native Shareholders. LGS offers a wide-range of General Construction, Environmental Restoration and Remediation Services, Technical Services and Enterprise Solutions. Our culture teaches humility, agility, responsiveness, and endurance as a result, We Listen; Actively, We Solution; Strategically and We Execute; Exceptionally.

Position Summary:

Leisnoi Enterprise Solutions, LLC, (LES), a subsidiary of Leisnoi, Inc.,is seeking a experienced Help Desk Technicianwho would serve as the first point of contact for end users who are experiencing technical issues and provides professional customer support while documenting and resolving incidents in the ticketing system. Performance of the contract shall primarily take place in Durham, NC or Baltimore, MD - Onsite (Not Remote)

This role functions as a Customer Service Representative (CSR) responsible for detailed incident documentation, troubleshooting, and escalation of hardware, software, network, and access issues using the incident management system. Candidates should expect to handle inbound calls and support requests throughout the workday while maintaining accurate records of all activity.All employees supporting this contract are considered mission critical and may be required to report to work during inclement weather or other operational events.

Key Responsibilities include, but are not limited to:

Incident Management & Call Intake

* Serve as the first point of contact for technical support requests in a call center environment
* Document all incidents and service requests in the ticketing system (ServiceNow or CAPRS)
* Provide accurate and detailed documentation of reported problems for both phone and virtual support requests
* Determine issue scope, impact, and priority while initiating the appropriate resolution path

Technical Support

* Provide troubleshooting support for hardware, software, printer, network, and access related issues
* Assist users with general inquiries and "how to" guidance related to systems and applications
* Diagnose and resolve common technical issues using knowledge base documentation and diagnostic procedures
* Escalate complex incidents to Level 2 support when necessary

Ticket Management

* Open a service ticket for every customer interaction
* Maintain accurate and timely updates to all tickets
* Follow up with customers, vendors, and internal teams to ensure resolution
* Close tickets only when issues are fully resolved and documented

Operational Awareness

* Monitor email, messaging platforms, and alerting systems to remain aware of enterprise-wide issues
* Communicate operational events or critical incidents to management as required
* Dispatch vendor hardware maintenance requests following established SOP procedures

Reporting & Compliance

  • Assist in documenting severity incidents and operational reports as required
  • Follow all contract Standard Operating Procedures (SOP) and call center policies
  • Maintain compliance with federal service desk operational standards

Education:

  • The candidate must hold at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or an CompTIA A+ certification.
  • Candidates supporting this function shall have a minimum of one year experience service in a help desk role and experience with Windows Operating System workstation/server, Microsoft Systems Management Server (SMS), Microsoft Exchange/Outlook, client/server applications, Transmission Control Protocol Label Switching (MPLS), VoiIP, and Cisco Routers.

Clearance Requirement

Must be able to obtain and maintain a Public Trust clearance

Office Location and Travel: Durham, NC or Baltimore, MD

Candidates must reside within a reasonable commuting distance of the designated call center as this is an on-site position - not remote.

Hours

Hours vary based on shifts and location.

Salary

$21.00/hourly

Leisnoi is an Equal Opportunity Employer Leisnoi considers all applicants for employment without regard to race, color, sex, national origin, religion, age, physical or mental disability, family responsibility, marital status, sexual orientation, political affiliation, veteran's status or any other legal protected status. Pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, Leisnoi Corporation, may legally grant certain preference in employment opportunities to Leisnoi Shareholders and their Descendants. EOE/AA/M/F/D/V

# of Hires Needed
2
Exemption Type
Non-Exempt
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About Leisnoi

Sourced by ZipRecruiter

Industry

Investment management and consulting services

Company size

1 - 10 Employees

Headquarters location

Anchorage, AK, US

Year founded

1971

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