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Alarm Systems Agent Jobs (NOW HIRING)

Hotwire Communications

Security Technician

Miami, FL

Fire Alarm Systems Agent (FASA)/Burglar Alarm Systems Agent (BASA) certified. * Must have at least 1-year experience in installation of security systems, camera and low voltage systems. * Proficiency ...

SoarElite

Fire Alarm Technician (SFFAPID)

Pocatello, ID · On-site

$28 - $38/hr

Clean agent fire suppression experience preferred Requirements * Install, service, inspect, and troubleshoot fire alarm systems * Read and interpret blueprints, plans, and wiring schematics * Perform ...

JARBO

Senior Fire Alarm Technician

Kansas City, KS · On-site

$35 - $45/hr

We are hiring a Senior Fire Alarm Technician for full-time, on-site work in commercial and ... Experience with suppression system interfaces, including pre-action, clean agent, and kitchen hood ...

JARBO

Senior Fire Alarm Technician

Kansas City, KS · On-site

$35 - $45/hr

We are hiring a Senior Fire Alarm Technician for full-time, on-site work in commercial and ... Experience with suppression system interfaces, including pre-action, clean agent, and kitchen hood ...

JARBO

Senior Fire Alarm Technician

Kansas City, KS · On-site

$35 - $45/hr

We are hiring a Senior Fire Alarm Technician for full-time, on-site work in commercial and ... Experience with suppression system interfaces, including pre-action, clean agent, and kitchen hood ...

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Alarm Systems Agent information

What is an alarm systems agent?

Alarm Systems Agents are professionals responsible for the installation, maintenance, and monitoring of security alarm systems in residential, commercial, or industrial settings. Their duties often include setting up alarm equipment, troubleshooting system issues, ensuring compliance with safety regulations, and responding to service calls. They may also educate clients on how to use their systems effectively and work with law enforcement or emergency services during security breaches. Alarm Systems Agents must be knowledgeable about various types of alarm technologies and may require licensing or certification depending on local regulations.

What are some common challenges alarm systems agents face when troubleshooting on-site issues?

Alarm Systems Agents often encounter challenges such as diagnosing complex wiring problems, working with outdated equipment, or adapting to different brands and models of alarm systems. Additionally, troubleshooting may require working in confined spaces or during off-hours to minimize disruption to clients. Effective communication with customers and team members is essential to quickly resolve issues and ensure system reliability.

What are the key skills and qualifications needed to thrive as an alarm systems agent, and why are they important?

To excel as an Alarm Systems Agent, you need a solid understanding of electronic security systems, troubleshooting skills, and often a relevant certification or technical diploma. Familiarity with alarm monitoring software, security protocols, and standard diagnostic tools is typically required. Strong attention to detail, problem-solving abilities, and effective communication skills help agents respond swiftly and accurately to incidents. These competencies are vital to ensure rapid, reliable protection of property and individuals, as well as regulatory compliance.

What is the difference between Alarm Systems Agent vs Security Technician?

AspectAlarm Systems AgentSecurity Technician
CredentialsTypically requires a security license or certification, such as alarm installer certificationOften requires security or electrical certifications, depending on the installation type
Work EnvironmentIndoor and outdoor installation, maintenance, and monitoring of alarm systemsInstallation, repair, and maintenance of various security systems, including alarms and surveillance
Employer & IndustrySecurity companies, alarm service providersSecurity firms, electrical contractors, alarm installation companies
Search & Comparison IntentPeople comparing alarm system roles and certificationsIndividuals seeking security system installation or repair jobs

Alarm Systems Agents focus primarily on installing, maintaining, and monitoring alarm systems, often requiring specific security certifications. Security Technicians have a broader scope, including installing and repairing various security devices, with similar certifications. Both roles work in security-related environments but differ in scope and specialization.

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What are popular job titles related to Alarm Systems Agent jobs?

For Alarm Systems Agent jobs, the most frequently searched job titles are:

Alarm Systems Agent jobs near you
Infographic showing various Alarm Systems Agent job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 3% Contract, and 1% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Security Technician

Miami, FL

Hotwire Communications
Telecommunications • 1 - 5K employees
Learn more about Hotwire Communicationsexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Key responsibilities

  • Install, maintain, repair, modify, and test access control, CCTV, and security systems hardware and software.

  • Inspect installation sites, study work orders and building plans to determine materials requirements and ensure installation procedures are met.

  • Troubleshoot and resolve hardware, software, and basic network related problems encountered by end-users of the network.

Hotwire Communications rating

8.3

Company rating: 8.3 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

Job description

The Security Technician is responsible for performing skilled technical work in the installation, maintenance, repair, modification, and testing of access control, closed circuit television (CCTV), and security systems hardware and software.

RESPONSIBILITIES:

  • Install, maintain, or repair security systems, alarm devices, and related equipment, following blueprints of electrical layouts and building plans.
  • Mount and fasten control panels, door and window contacts, sensors, and video cameras, and attach electrical and telephone wiring in order to connect components.
  • Install, maintain and/or repair and test data cable, and wiring and other security systems related hardware.
  • Inspect installation sites and study work orders, building plans, and installation manuals in order to determine materials requirements and installation procedures have been met.
  • Drill holes for wiring in wall studs, joists, ceilings, floors, and other areas as required.
  • Examine systems to locate problems such as loose connections or broken insulation.
  • Feed cables through access holes, roof spaces, and cavity walls to reach fixture outlets, then position and terminate cables, wires and strapping.
  • Identifies, troubleshoots and resolves hardware, software, and basic network related problems encountered by end-users of the network.
  • Ensures accuracy and maintaining required equipment inventory in assigned vehicle. Report low counts of material, to ensure customer’s installations have all required equipment.
  • Maintain a clean and well organized vehicle. Vehicles are subject to regular inspections.
  • Check schedule and/or emails multiple times per day for any and all updated changes.
  • Attend monthly team meetings and any scheduled training.
  • Complete all installations and service, including all associated paperwork and submit paperwork daily as required.
  • Work on an on-call schedule rotation.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • High School Diploma or equivalent required, Associates Degree in Internet Technologies is preferred
  • Must have minimum of 2 years’ experience installing, testing and troubleshooting cable, phone and internet or smart home systems; basic understanding of IPV4 and how to assign a computer an IP address
  • Fire Alarm Systems Agent (FASA)/Burglar Alarm Systems Agent (BASA) certified.
  • Must have at least 1-year experience in installation of security systems, camera and low voltage systems.
  • Proficiency using small hand tools and larger power tools
  • Must have active and clean, non-restrictive, state issued driver’s license in State where hired.
  • Must be comfortable working on a ladder and all heights
  • Ability to work days, weekends, evenings and holidays and participate with on-call rotation as needed

BENEFITS: 

We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including: 

  • Comprehensive Healthcare/Dental/Vision Plans
  • 401K Retirement Plan with Company Match
  • Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
  • Paid Volunteer Time
  • Paid Parental Leave
  • Hotwire Service Discounts – for employees who live on a property serviced by Hotwire.  Discounted service offerings are provided for high-speed internet, video service, phone, and security service
  • Employee Referral Bonuses
  • Exclusive Entertainment Discounts/Perks 

 Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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