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Alarm Monitoring Center Operator Jobs (NOW HIRING)

Securitas Technology

Alarm Monitoring Operator I

Uniontown, OH · On-site

$14.25 - $18.75/hr

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ...

Securitas Technology

Alarm Monitoring Operator I

Honolulu, HI · On-site

$17.25 - $22.75/hr

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ...

Securitas Technology

Alarm Monitoring Operator I

Stow, OH · On-site

$16 - $21/hr

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ...

Securitas Technology

Alarm Monitoring Operator I

Canton, OH · On-site

$16.25 - $21.50/hr

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ...

Securitas Technology

Alarm Monitoring Operator I

Kent, OH · On-site

$16 - $21/hr

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ...

Securitas Technology

Alarm Monitoring Operator I

Akron, OH · On-site

$16.75 - $22/hr

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ...

Securitas Technology

Alarm Monitoring Operator I

Akron, OH

$16.75 - $22/hr

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ...

Securitas Technology

Alarm Monitoring Operator I

Canton, OH · On-site

$16.25 - $21.50/hr

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ...

Securitas Technology

Alarm Monitoring Operator I

Canton, OH · On-site

$16.25 - $21.50/hr

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ...

Securitas Technology

Alarm Monitoring Operator I

Canton, OH

$16.25 - $21.50/hr

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ...

Securitas Technology

Alarm Monitoring Operator I

Akron, OH · On-site

$16.75 - $22/hr

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ...

Securitas Technology

Alarm Monitoring Operator I

Maximo, OH · On-site

$15.75 - $20.75/hr

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ...

Securitas Technology

Alarm Monitoring Operator I

Canton, OH

$16.25 - $21.50/hr

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ...

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Alarm Monitoring Center Operator information

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How much do alarm monitoring center operator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for alarm monitoring center operator in the United States is $20.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.12 per hour, depending on experience, location, and employer.

What does an alarm monitoring center operator do?

An Alarm Monitoring Center Operator is responsible for monitoring security, fire, and emergency alarm systems for residential and commercial properties. When an alarm is triggered, the operator assesses the situation, contacts the appropriate emergency services, and communicates with property owners or clients to ensure their safety. Operators must remain calm under pressure, follow established protocols, and document all incidents accurately. Their work is essential for providing rapid response and ensuring the safety and security of people and property.

What are the key skills and qualifications needed to thrive as an alarm monitoring center operator?

To thrive as an Alarm Monitoring Center Operator, you need attention to detail, quick decision-making skills, and typically a high school diploma or equivalent. Familiarity with alarm monitoring software, emergency communication systems, and incident reporting tools is essential. Strong communication skills, composure under pressure, and reliability help operators respond effectively to emergencies and coordinate with law enforcement or emergency responders. These competencies are crucial for ensuring timely and accurate responses that protect people and property.

What are some common challenges faced by alarm monitoring center operators and how can they be managed?

Alarm Monitoring Center Operators often deal with high-pressure situations, such as responding to multiple alarms simultaneously or handling emergency calls requiring quick and accurate action. Managing stress, maintaining focus during long shifts, and ensuring clear communication with emergency responders are key challenges. Operators can manage these by following established protocols, participating in regular training, and utilizing teamwork to support each other during peak times. Developing strong multitasking and problem-solving skills also helps in maintaining performance under pressure.

What is the difference between Alarm Monitoring Center Operator vs Security Dispatcher?

AspectAlarm Monitoring Center OperatorSecurity Dispatcher
CertificationsTypically required certifications include alarm system training and monitoring licensesOften requires security or dispatching certifications, but less focused on alarm monitoring licenses
Work EnvironmentControl rooms or monitoring centers, working in shiftsSecurity offices, control rooms, or on-site locations, often in shifts
Industry UsageUsed in alarm monitoring companies, security firms, and alarm service providersCommon in security companies, law enforcement agencies, and private security firms

Both roles involve monitoring security systems, but Alarm Monitoring Center Operators focus specifically on alarm systems and monitoring services, while Security Dispatchers handle broader security coordination and emergency response. The roles often overlap in work environment and certifications, but their primary responsibilities differ slightly.

What cities are hiring for Alarm Monitoring Center Operator jobs?

Cities with the most Alarm Monitoring Center Operator job openings:

What states have the most Alarm Monitoring Center Operator jobs?

States with the most job openings for Alarm Monitoring Center Operator jobs include:

What are popular job titles related to Alarm Monitoring Center Operator jobs?

For Alarm Monitoring Center Operator jobs, the most frequently searched job titles are:

Alarm Monitoring Center Operator jobs near you
Infographic showing various Alarm Monitoring Center Operator job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 80% Full Time, 17% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,738 per year, or $20.1 per hour.

Monitoring Center Operator

Lynn, MA • On-site

Wayne Alarm Systems Inc
Investigation and Physical Security Services • 51 - 200 employees
Learn more about Wayne Alarm Systems Incexternal

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Job Description:

When you join our team. You benefit from the support, training, and career growth we offer. We succeed by hiring sharp-minded, motivated individuals who are committed to excellence and long-term stability. Most importantly, our customers benefit because of the teamwork, care, and professionalism our operators bring to protecting lives, homes, and businesses—24 hours a day, every day of the year.

Summary:
Wayne Alarm Systems is a growing security and life safety company that offers its employees great benefits, in a great environment, with a strong professional family culture, complete with growth and advancement opportunities.

We are seeking experienced operators, but are willing to train the right candidate to join our growing team. In this role, you are trusted with protecting what matters most: people and their peace of mind. You’ll respond to burglary, fire, medical, and equipment alarms, offering calm, reassuring support.

Responsibilities:

  • Understands and troubleshoot fundamental signal issues and work with customers, technicians, and authorities to resolve concerns to ensure customers receive the proper response and support.
  • Answer calls into the central station to resolve the situation or direct appropriately.
  • Coordinate with wholesalers and emergency authorities to verify alarms and then dispatch assistance as needed.
  • Able to work independently and within a team environment.
  • Able to apply proper judgment in certain circumstances and work as a team player to ensure continuous coverage and maintain a high level of service.
  • Provide steady, reassuring communication to customers during moments of stress or concern.

Requirements:

  • Punctual and dependable.
  • Apply effective and results-oriented problem-solving with inbound and outbound calls.
  • Excellent verbal and written communication skills.
  • Strong listening and customer-oriented service skills.
  • Ability to multitask, prioritize, and manage time effectively.
  • Maintains a positive outlook and works collaboratively as a team player to support both colleagues and customers.

Required Education and Experience:

  • High School
  • GED or High School equivalent

Physical Demands:

  • No heavy lifting required

Position Type and Expected Hours of Work:.

  • Weekdays and Weekends (at least one weekend shift)
  • Holidays
  • Full time

Travel:

  • No travel is expected for this position

Benefits (Full Time Employment)

  • ICHRA Health Insurance plans with company contribution
  • 100% paid dental insurance along with partially subsidized family plans
  • Flex Spending Account
  • 401k and company match
  • Vision plans
  • Vacation Packages
  • Sick Time
  • 100% paid long-term disability
  • 100% paid life insurance

To support our culture and company values, we have many functions and events during the year that allow team members a chance to come together and strengthen our organization, such as:

  • 4th of July BBQ
  • Baseball games
  • Easter Party for family
  • Cinco De Mayo
  • Ice cream days
  • Department outings
  • Annual Holiday celebration

We believe in being local, providing exceptional quality, service and having a reputation as being the best.