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Alarm Call Center Operator Jobs (NOW HIRING)

Securitas Technology

Call Center Operator

Honolulu, HI · On-site

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ...

Midland Health

Call Center Operator

Midland, TX · On-site

The primary responsibility of the Call Center Operator is to provide the highest quality of customer service to patients at all time. This position performs a variety of duties related to the orderly ...

Intralot

Call Center Operator

Strongsville, OH · On-site

Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator ...

Securitas Technology

Call Center Operator

Honolulu, HI · On-site

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ...

Intralot

Part Time - Call Center Operator

Boise, ID · On-site

Part Time Call Center Operator - Evening and Weekend shifts Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added ...

DK Security, Inc

Call Center Operator

Kentwood, MI · On-site

$18/hr

Call Center Operator SCOPE: Command Center Operators are an integral part of DK's team! They are responsible for providing effective, 24 hour/day, 7 days/week, 365 days/year, support to our corporate ...

DK Security, Inc

Call Center Operator

Grand Rapids, MI · On-site

$18/hr

Call Center Operator SCOPE: Command Center Operators are an integral part of DK's team! They are responsible for providing effective, 24 hour/day, 7 days/week, 365 days/year, support to our corporate ...

kgs

Call Center Operator (Days)

Nashville, TN

The Call Center Operator will serve as the first point of contact for support, providing frontline assistance and customer service via phone, email, chat, and ticketing systems. This individual will ...

kgs

Call Center Operator (Nights)

Nashville, TN

The Call Center Operator will serve as the first point of contact for support, providing frontline assistance and customer service via phone, email, chat, and ticketing systems. This individual will ...

Koniag, Inc.

Call Center Operator (Days)

Nashville, TN · On-site

The Call Center Operator will serve as the first point of contact for support, providing frontline assistance and customer service via phone, email, chat, and ticketing systems. This individual will ...

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Alarm Call Center Operator information

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How much do alarm call center operator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for alarm call center operator in the United States is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $25.96 per hour, depending on experience, location, and employer.

What cities are hiring for Alarm Call Center Operator jobs?

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Infographic showing various Alarm Call Center Operator job openings in the United States as of July 2026, with employment types broken down into 16% Locum Tenens, 75% Full Time, 8% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,460 per year, or $20.4 per hour.

Call Center Operator

Honolulu, HI • On-site

Securitas Technology
Investigation and Physical Security Services • 1 - 5K employees
Learn more about Securitas Technologyexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Securitas Technology rating

7.3

Company rating: 7.3 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

33rd of 119 rated security

Job description

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.


This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a Mid-Shift, 2nd, or 3rd shift schedule which includes holidays and weekends.

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includes answering a multi-line telephone system and performing data entry. Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.


Your essential functions will include:

  • Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately and accurately
  • Answers the multi-line telephone system
  • Ensures confidentiality of customer information at all times

Minimum Requirements

  • High School Diploma or GED required, some college Preferred
  • 1-3 years’ work experience
  • Type 30 + words a minute. Candidates must complete a pre-hire assessment for typing
  • Must be able to prioritize and multi task in a fast paced environment
  • Must be able to follow written and verbal instructions
  • Ability to perform duties with a high degree of urgency and accuracy
  • Good interpersonal communication and organizational skills
  • A positive attitude of teamwork and continuous improvement
  • Those selected will complete a paid training class and must pass a final exam certifying their skill as an Alarm Monitoring Operator

Securitas offers comprehensive benefits including:

  • Alarm Monitoring Operator Pay Progression Program
  • Shift premium for eligible assigned shifts
  • Opportunity for annual merit pay increases
  • Paid company training
  • Medical, Dental, Vision, and Life Insurance
  • Company Paid Short Term and Long-Term Disability
  • 401K with 60% Match up to 6% of salary
  • Paid vacation, holiday and sick time
  • Educational Assistance
  • Exceptional internal career advancement opportunities
  • Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

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