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Alarm Agent Jobs (NOW HIRING)

AI Fire

Fire Alarm Lead Technician

Phoenix, AZ · On-site

This position reports to the Fire Alarm Manager or their designated Agent. The Fire Alarm Service Technician will be responsible for troubleshooting and repairing deficiencies and service on a ...

Fire Systems, Inc.

Fire Alarm Technician

Atlanta, GA · On-site

$24 - $35/hr

Fire Suppression (Clean Agent/CO2) experience preferred * Sprinkler experience preferred Personal ... fire alarms, sprinkler systems, and special hazard fire suppression systems. We protect some of ...

AI Fire

Fire Alarm Service Technician

Phoenix, AZ · On-site

This position reports to the Fire Alarm Manager or their designated Agent. The Fire Alarm Service Technician will be responsible for troubleshooting and repairing deficiencies and service on a ...

ORR Protection

Superintendent Fire Alarm

Tampa, FL · On-site

Perform installations of fire alarm and clean agent/special hazard suppression systems according to ORR work instructions and applicable codes. * Take a lead role at customer sites, providing ...

ORR Protection

Superintendent Fire Alarm

Tampa, FL · On-site

Perform installations of fire alarm and clean agent/special hazard suppression systems according to ORR work instructions and applicable codes. * Take a lead role at customer sites, providing ...

IES Communications

Superintendent

Phoenix, AZ · On-site

$45/hr

Must be able to pass a background check for an Alarm Agent License or have a current Alarm Agent License. * Must possess verifiable system certifications from various manufacturers. The company ...

IES Communications

Be Seen First

Security Systems Superintendent

Tempe, AZ · On-site

$35 - $45/hr

Must be able to pass a background check for an Alarm Agent License or have a current Alarm Agent License. * Must possess verifiable system certifications from various manufacturers. The company ...

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How much do alarm agent jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for alarm agent in the United States is $30.15, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $39.66 per hour, depending on experience, location, and employer.

What are Alarm Agents?

Alarm Agents are professionals who install, maintain, monitor, or respond to security alarm systems in residential, commercial, or industrial settings. Their responsibilities may include setting up alarm equipment, troubleshooting system issues, and responding to alerts to ensure the safety of properties and people. Alarm Agents often work for security companies and must adhere to local laws and regulations regarding security systems and privacy. In some regions, they may need to be licensed or undergo background checks. This role requires technical knowledge, attention to detail, and strong customer service skills.

What is the difference between Alarm Agent vs Security Guard?

AspectAlarm AgentSecurity Guard
CertificationsAlarm systems certification, security licensesSecurity guard license, sometimes alarm system training
Work EnvironmentMonitoring centers, client sites, alarm responsePhysical presence at premises, patrols, access control
Employer & IndustrySecurity companies, alarm monitoring firmsSecurity firms, private companies, government agencies
Job FocusMonitoring alarms, responding to alertsPreventing unauthorized access, patrolling

Alarm Agents primarily monitor alarm systems and respond to alerts, often working in monitoring centers or at client sites. Security Guards focus on physical security, patrolling premises and controlling access. Both roles require security-related certifications and are employed within the security industry, but their daily tasks and work environments differ significantly.

What are the key skills and qualifications needed to thrive as an Alarm Agent, and why are they important?

To thrive as an Alarm Agent, you need a solid understanding of security systems, alarm protocols, and often a high school diploma or equivalent. Familiarity with alarm monitoring software, two-way radio communication, and sometimes state licensing or certification is required. Keen attention to detail, strong problem-solving skills, and the ability to remain calm under pressure are vital soft skills in this role. These abilities ensure quick and accurate response to emergencies, effective coordination with law enforcement, and reliable protection of clients' properties.

What are some common challenges faced by Alarm Agents in their daily work, and how can they be addressed?

Alarm Agents often face challenges such as staying alert during long or overnight shifts, accurately distinguishing between real emergencies and false alarms, and maintaining clear communication with both clients and emergency responders. To address these challenges, it's important to develop strong attention to detail, regularly review protocols, and participate in ongoing training. Collaboration with team members and utilizing updated technology can also help ensure efficient and effective responses to alarm events.
What cities are hiring for Alarm Agent jobs? Cities with the most Alarm Agent job openings:
What states have the most Alarm Agent jobs? States with the most job openings for Alarm Agent jobs include:
Alarm Agent jobs near you
Fire Alarm Lead Technician

Fire Alarm Lead Technician

AI Fire

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 52+ district offices and employ over 2,100 employees across multiple states throughout the USA.
At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career.
Why work with us?
At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 52+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.
Benefits of joining Impact Fire Services
When you join Impact Fire you will receive:
  • Competitive compensation
  • Pay is on a weekly cycle, every Friday
  • Career Advancement Opportunities
  • Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
  • Company paid short and long-term disability
  • Immediately vested in our 401(k) company match
  • Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create.
  • Exceptional guidance and support from our managers
  • Collaborative culture & environment
  • Robust training opportunities with company reimbursement upon achieving required licensing
  • Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
  • Opportunity to work alongside some of the best talent in the fire protection industry

Position location is in Phoenix, Arizona.
This position reports to the Fire Alarm Manager or their designated Agent. The Fire Alarm Service Technician will be responsible for troubleshooting and repairing deficiencies and service on a variety of fire alarm system devices in a professional and timely manner. The Technician will be expected to meet weekly service and productivity goals. You will also be responsible for maintaining a clean, well-organized vehicle and ensuring a safe environment for his/herself, co-workers and customers.
Job Responsibilities
  • Manage their time to complete the maximum amount of service and repairs while maintaining a high level of quality.
  • Protect and maintain company equipment.
  • Complete service reports on company tablet and ensure information is correct on deficiencies and repairs
  • Achieve any weekly productivity goals assigned by the Fire Alarm Manager or designated Agent.
  • Learn applicable fire protection codes and obtain applicable state licensing.
  • Protect and maintain company equipment.
  • Work in a safe manner as outlined by company safety procedures including the driving, personal protective equipment, and lockout/tag-out policies.
  • Maintain their vehicle in accordance with company procedures and ensure it is clean and organized.
  • Perform any other tasks assigned by the Fire Alarm Manager or Agent.

Job Qualifications:
  • Prior fire alarm service experience required.
  • CSA FA2 license a plus but not required.
  • Applicable licensing and certification required by National, State and Local codes.
  • Ability to learn applicable installation, inspection, and servicing codes.
  • Ability to participate in on-call rotation.
  • A strong work ethic and professional appearance.
  • Excellent communications, and customer service skills.
  • Possess a valid driver's license and driving record that meets company requirements.

Preferred Qualifications But Not Required
  • EST 3 or 4 Certification highly preferred but not required
  • Programming experience preferred but not required.
  • Applicable experience either in the fire protection industry or the commercial customer service business in some capacity.
  • A fire alarm systems background or a background working as a licensed electrician.
  • Ability and willingness to obtain NICET and other trade specific certifications as necessary.

Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.
We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line.
Employment with an Equal Opportunity Employer (EOE) including disability/veterans.
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About AI Fire

Sourced by ZipRecruiter

Industry

Facilities support services

Company size

501 - 1,000 Employees

Headquarters location

Long Beach, CA, US

Year founded

2009

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